Manager, Mid-Market Sales

Contentsquare; San Francisco (CA); Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Hybrid/remote work

Generous PTO

Lifestyle allowance

Stock options

Employee Resource Groups

Hackathons

Job summary

Contentsquare is seeking a high-impact Sales Leader in San Francisco to guide an Account Executives team responsible for inbound new business and existing customer expansion. You will drive growth across midsize to large accounts and coach sellers to convert opportunities into revenue.

You will shape territory strategy, partner with cross-functional teams, and deliver reliable forecasts while building a durable pipeline and advancing strategic opportunities.

Qualifications

• 5+ years of B2B sales experience, including success selling SaaS to mid market customers, and 2+ years leading quota carrying sellers.
• Record of delivering team results and improving seller performance through training, coaching and direct feedback.
• Experience leading inbound new business and existing customer expansion with accurate forecasting.

Responsibilities

• Develop strong sellers. Protect time for structured training, call reviews, and individual development with daily pipeline management.
• Own results and forecast accurately. Deliver revenue performance and reliable forecasts grounded in customer evidence and realistic close plans.
• Build a durable pipeline. Help AEs convert inbound new business, identify expansion within existing accounts, and generate qualified opportunities.
• Bring your own closing expertise. Work with AEs on high value opportunities and strategic accounts and close business.
• Hire and raise the bar. Recruit AEs, accelerate ramp, and address gaps with clear feedback.
• Improve how we operate. Partner with Marketing, CS, Revenue Ops, and Product to sharpen territory plans and reduce friction.

Skills

B2B sales

SaaS sales

Team leadership

Forecasting

Coaching & training

Strategic accounts

Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

Overview

Lead a team of Account Executives with responsibility for inbound new business and existing customer expansion. Expansion is our core sales motion, including growth at renewal, upgrades, and cross selling. You will develop sellers and drive results across both motions while helping shape our mid market business.

Our experience platform helps businesses understand customer behavior, identify digital friction, and improve business results. You will coach sellers to connect those capabilities to buyer priorities.

Working with sales leadership, you will shape territory strategy and how your team sells, with direct influence over business growth and the development of your people.

What you will own

• Develop strong sellers. Protect time for structured training, call reviews, and individual development alongside daily pipeline management. Coach discovery, business cases, negotiation, and closing.
• Own results and forecast accurately. Deliver revenue performance and reliable forecasts grounded in customer evidence, clear qualification, and realistic close plans. Identify risks early and act on them.
• Build a durable pipeline. Help AEs convert inbound new business, identify expansion within existing accounts, and generate qualified opportunities through disciplined outbound prospecting.
• Bring your own closing expertise. Work alongside AEs on high value opportunities and strategic accounts. Apply strong sales judgment to build executive alignment, navigate negotiations, and close business.
• Hire and raise the bar. Recruit talented AEs, accelerate ramp, recognize strong performance, and address gaps with direct feedback and clear expectations.
• Improve how we operate. Partner with Marketing, Customer Success, Revenue Operations, and Product to sharpen territory plans, remove friction, and bring customer insights into the business.

What you bring

• 5+ years of B2B sales experience, including success selling SaaS to mid market customers, and 2+ years leading quota carrying sellers.

• A record of delivering team results and improving seller performance through effective training, coaching, and direct feedback.

• Experience leading inbound new business and existing customer expansion, with a demonstrated record of accurate forecasting.

• Proven personal closing success and strong sales IQ. You can help AEs navigate complex opportunities and directly influence outcomes with customers.

• The ability to prioritize effectively, balancing active deal involvement and daily pipeline management with protected time for training and coaching. You combine high standards with investment in your people.

• Experience in digital experience analytics or adjacent software categories is valuable. Curiosity and the ability to learn a new market matter.

How success will be measured

Consistent revenue delivery across new business and expansion, healthy pipeline, accurate forecasts, and measurable improvement in seller capabilities. Your impact should be visible in both results and team development.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Lifestyle allowance
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country

Won BuiltIn Best Places To Work 2026!

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.

250000 - 300000 USD a year

Base Compensation Range: $125,000 - $150,000 plus commission. Annual on target earnings of $250,000 to $300,000.

For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar‑stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.