Manager, Microsoft Enterprise Platforms

Sunbelt Rentals, Inc.; Fort Mill (SC); On-site; USD 130,000 - 179,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Job summary

Sunbelt Rentals, Inc. is seeking a working manager to lead the digital workplace team responsible for Microsoft 365, Copilot, and AI agent enablement.

The role combines people leadership with governance, roadmap direction, and hands-on tenant administration across Exchange Online, Teams, SharePoint Online, and Power Platform. You will drive adoption, establish standards, and partner with cross-functional teams to modernize the tenant and deliver secure collaboration capabilities.

Qualifications

• Bachelor’s degree or equivalent practical experience in a related field.
• 8+ years of relevant experience in Microsoft 365, digital workplace, collaboration platforms, Microsoft Copilot, AI agent enablement, enterprise architecture, or technology operations.
• 3+ years of formal people-management or equivalent team leadership experience.
• Experience defining reference architectures, leading tenant-scale initiatives, enabling Copilot and AI agent capabilities, and driving adoption is required; relevant Microsoft certifications are preferred.

Responsibilities

• Lead the team responsible for Microsoft 365, Copilot, AI agent enablement, and related digital workplace platforms.
• Own Microsoft 365 strategy, roadmap, service portfolio, governance, and adoption outcomes.
• Oversee governance, administration, and operations for Exchange Online, Teams, SharePoint Online, OneDrive, and Power Platform.
• Provide hands-on review and escalation for tenant configuration, Copilot readiness, agent configuration, and service health.
• Establish standards for collaboration, content, workflow, automation, Copilot readiness, and data handling.
• Partner across teams to enable governed adoption of Microsoft 365, Copilot, and AI agents.

Skills

People leadership

Stakeholder management

Service ownership

Facilitation

Customer-focused communication

Education

Bachelor’s degree in CS/IS/Engineering or related field

Tools

PowerShell

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective

Leads the team responsible for Microsoft 365, Microsoft Copilot, AI agent enablement, and related digital workplace platforms. This working manager role combines people leadership, service ownership, governance, roadmap direction, and hands-on technical engagement in tenant administration, Copilot readiness, agent governance, service health, automation, and secure collaboration.

Position Responsibilities

• Manage, coach, and develop digital workplace engineering staff, including performance management, succession planning, skills development, and workload prioritization.
• Own Microsoft 365, Microsoft Copilot, AI agent, and digital workplace strategy, roadmap, service portfolio, governance, support model, lifecycle plan, and adoption outcomes.
• Oversee architecture, engineering, administration, and operations for Exchange Online, Teams, SharePoint Online, OneDrive, Power Platform, Microsoft Copilot, AI agents, and related productivity services.
• Provide hands-on review and escalation support for tenant configuration, Copilot readiness, agent configuration, service health, collaboration controls, Power Platform governance, automation, migrations, and production incidents.
• Establish standards for collaboration, content, workflow, automation, Copilot readiness, AI agent lifecycle management, tenant configuration, access, data handling, retention, and integration.
• Partner across teams to enable governed adoption of Microsoft 365, Copilot, AI agents, and digital workplace capabilities.
• Lead tenant modernization, governance uplift, major feature rollouts, mergers or migrations, and cross-functional digital workplace initiatives.
• Ensure operational excellence through incident, problem, change, capacity, release, configuration, vendor, and service-level management practices.
• Define metrics for platform health, adoption, support, risk, cost, license utilization, reliability, Copilot adoption, AI agent usage, and customer experience.
• Manage Microsoft and third-party partner relationships, licensing, contracts, budgets, support escalations, and roadmap alignment.
• Guide technical tradeoffs across security, usability, cost, delivery speed, supportability, and reliability while maintaining architecture and engineering standards.
• Maintain service documentation, decision records, runbooks, recovery plans, and audit-ready evidence.

Requirements

• Strong people leadership, stakeholder management, service ownership, facilitation, and customer-focused communication skills.
• Deep understanding of Microsoft 365 architecture, administration, governance, security, compliance, collaboration, content management, workflow, Microsoft Copilot, AI agent enablement, and adoption.
• Hands-on proficiency with Microsoft 365 administration, tenant configuration, collaboration platform troubleshooting, Copilot readiness, AI agent configuration, PowerShell or automation practices, service health monitoring, governance controls, and production support.
• Ability to set domain-level architecture and standards and manage tradeoffs involving risk, cost, delivery speed, user experience, and reliability.
• Working knowledge of enterprise identity, conditional access, data loss prevention, information protection, retention, eDiscovery, monitoring, automation, AI governance, agent lifecycle controls, and IT service management.
• Ability to lead multi-quarter programs and influence technical and business stakeholders across organizational boundaries.

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field, or equivalent practical experience.
• 8+ years of relevant experience in Microsoft 365, digital workplace, collaboration platforms, Microsoft Copilot, AI agent enablement, enterprise architecture, or technology operations.
• 3+ years of formal people-management or equivalent team leadership experience.
• Experience defining reference architectures, leading tenant-scale initiatives, enabling Copilot and AI agent capabilities, and driving adoption is required; relevant Microsoft certifications are preferred.

Physical Demands

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind, or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer. Minority/Female/Disabled/Veteran and any other protected ground.

Base Pay Range: $130,315.00 - 179,183.40

Starting Rate of Pay

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Benefits Package

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short-term and long-term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

Paid Time Off

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.