Manager, Microsoft Enterprise Platforms

Sunbelt Rentals; Fort Mill (SC); On-site; USD 130,000 - 179,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Paid Parental Leave

Paid Holidays and PTO

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Sunbelt Rentals seeks a working manager to lead the team responsible for Microsoft 365, Copilot, AI agent enablement, and related digital workplace platforms. This role combines people leadership with hands-on technical engagement in tenant administration and governance.

You will own the strategy, service portfolio, and adoption outcomes across Microsoft 365 services, ensuring service health and effective collaboration controls.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field, or equivalent practical experience.
• 8+ years of relevant experience in Microsoft 365, digital workplace, collaboration platforms, Microsoft Copilot, AI agent enablement, enterprise architecture, or technology operations.
• 3+ years of formal people-management or equivalent team leadership experience.

Responsibilities

• Lead the team responsible for Microsoft 365, Copilot, AI agent enablement, and related digital workplace platforms.
• Own Microsoft 365 strategy, roadmap, governance, and adoption outcomes.
• Oversee architecture, administration, and operations for Exchange Online, Teams, SharePoint Online, OneDrive, Power Platform, and related services.
• Provide hands-on escalation support for tenant configuration, Copilot readiness, and service health.
• Establish standards for collaboration, content, workflow, automation, and data handling.

Skills

People leadership

Stakeholder mgmt

Service ownership

Facilitation

Customer-focused comms

Microsoft 365 architecture

Governance

Adoption planning

Education

Bachelor’s degree in CS/IS/Engineering

8+ years Microsoft 365/digital workplace

3+ years people management

Tools

Microsoft 365

PowerShell

Automation tools

Job description

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on‑job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective: Leads the team responsible for Microsoft 365, Microsoft Copilot, AI agent enablement, and related digital workplace platforms. This working manager role combines people leadership, service ownership, governance, roadmap direction, and hands‑on technical engagement in tenant administration, Copilot readiness, agent governance, service health, automation, and secure collaboration.

Position Responsibilities

• Manage, coach, and develop digital workplace engineering staff, including performance management, succession planning, skills development, and workload prioritization.
• Own Microsoft 365, Microsoft Copilot, AI agent, and digital workplace strategy, roadmap, service portfolio, governance, support model, lifecycle plan, and adoption outcomes.
• Oversee architecture, engineering, administration, and operations for Exchange Online, Teams, SharePoint Online, OneDrive, Power Platform, Microsoft Copilot, AI agents, and related productivity services.
• Provide hands‑on review and escalation support for tenant configuration, Copilot readiness, agent configuration, service health, collaboration controls, Power Platform governance, automation, migrations, and production incidents.
• Establish standards for collaboration, content, workflow, automation, Copilot readiness, AI agent lifecycle management, tenant configuration, access, data handling, retention, and integration.
• Partner across teams to enable governed adoption of Microsoft 365, Copilot, AI agents, and digital workplace capabilities.
• Lead tenant modernization, governance uplift, major feature rollouts, mergers or migrations, and cross‑functional digital workplace initiatives.
• Ensure operational excellence through incident, problem, change, capacity, release, configuration, vendor, and service‑level management practices.
• Define metrics for platform health, adoption, support, risk, cost, license utilization, reliability, Copilot adoption, AI agent usage, and customer experience.
• Manage Microsoft and third‑party partner relationships, licensing, contracts, budgets, support escalations, and roadmap alignment.
• Guide technical tradeoffs across security, usability, cost, delivery speed, supportability, and reliability while maintaining architecture and engineering standards.
• Maintain service documentation, decision records, runbooks, recovery plans, and audit‑ready evidence.

Requirements

• Strong people leadership, stakeholder management, service ownership, facilitation, and customer‑focused communication skills.
• Deep understanding of Microsoft 365 architecture, administration, governance, security, compliance, collaboration, content management, workflow, Microsoft Copilot, AI agent enablement, and adoption.
• Hands‑on proficiency with Microsoft 365 administration, tenant configuration, collaboration platform troubleshooting, Copilot readiness, AI agent configuration, PowerShell or automation practices, service health monitoring, governance controls, and production support.
• Ability to set domain‑level architecture and standards and manage tradeoffs involving risk, cost, delivery speed, user experience, and reliability.
• Working knowledge of enterprise identity, conditional access, data loss prevention, information protection, retention, eDiscovery, monitoring, automation, AI governance, agent lifecycle controls, and IT service management.
• Ability to lead multi‑quarter programs and influence technical and business stakeholders across organizational boundaries.

Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Technology, or a related field, or equivalent practical experience.
• 8+ years of relevant experience in Microsoft 365, digital workplace, collaboration platforms, Microsoft Copilot, AI agent enablement, enterprise architecture, or technology operations.
• 3+ years of formal people‑management or equivalent team leadership experience.
• Experience defining reference architectures, leading tenant‑scale initiatives, enabling Copilot and AI agent capabilities, and driving adoption is required; relevant Microsoft certifications are preferred.

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind, or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer. Minority/Female/Disabled/Veteran and any other protected ground.

Base Pay Range

Base Pay Range: $130,315.00 - 179,183.40 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Sunbelt also provides a comprehensive benefits package to its full‑time employees. This package includes:

• Health, Dental and Vision plans
• 401(k) Match
• Volunteer time off
• Short‑term and long‑term disability
• Accident, Life and Travel insurance, as well as flexible spending
• Tuition Reimbursement Options
• Employee Assistance Program (EAP)
• Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date.

Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):

• 12-25 vacation days depending on years of service
• 5 sick days
• 6 holidays
• 2 half day holidays
• 2 floating holidays
• 1 inclusion day
• 1 volunteer day

Gear up for an exciting career! Sunbelt Rentals supports service members.

A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job.

Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more.

At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers.

All our employees benefit from extensive on‑job training, which is amongst the best in the industry.

Our advancement opportunities are why many of our staff remain with us throughout their careers.

Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!

We are proud to offer the following benefits:

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan - US RRS Plan – CAN
• Paid Parental Leave
• Paid Holidays and Paid Time Off
• Tuition Reimbursement
• And many more

Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts.

Climate Control Services

Industrial Services

Tools & Equipment

Oil & Gas Services

Power & HVAC Services

Pile Driving Services

Pump Solutions

Scaffold Services

Remediation and Restoration