Manager, Membership Recruitment

American Society of Gene & Cell Therapy; Waukesha (WI); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Bonus Opportunities

Health Insurance

Professional Development Assistance

Dental Insurance

Hybrid Work Environment

Retirement Plan/Safe Harbor/No Vesting

Disability Insurance

Life Insurance

Tuition Reimbursement

Employee Assistance Program

Paid Time Off

Vision Insurance

Flexible Schedule

Parental Leave

Volunteer Time Off

Job summary

The American Society of Gene & Cell Therapy is seeking a Manager of Membership Recruitment to build a prospect pipeline and grow membership and conference participation. You will report to the Director of Membership and support outreach, strategy, and operations while collaborating across teams in a hybrid role in Waukesha, WI.

Responsibilities include developing recruitment strategies, driving revenue goals, maintaining CRM data, and coordinating with Marketing to craft compelling messaging.

Qualifications

• 4+ years of related professional experience in membership recruitment, business development, fundraising, donor relations, or a similar revenue-generating role.
• Results driven. Proven success in meeting recruitment, fundraising, sales, or membership growth goals using data-driven insights.
• Excellent communication skills with ability to cultivate relationships with diverse stakeholders via phone, email, events, and more.
• Project and relationship management with a technical understanding of CRMs and related tools.
• Ability to travel for up to 2 weeks per year.

Responsibilities

• Develop and execute membership recruitment strategy to expand participation across professional segments.
• Support conference registration revenue goals and post-event follow-up with non-members.
• Maintain pipeline and outreach records in the CRM and generate reports.
• Collaborate with Marketing on recruitment messaging and collateral.
• Partner with other departments to advance ASGCT strategic objectives.

Skills

Membership recruitment

Business development

Donor relations

Sales

Stakeholder engagement

CRM tools

Tools

CRM software

iMIS

Job description

Full-time | Exempt | Monday-Friday, first shift

About the Role

Reports to: Director of Membership
Direct reports: None
Location: Hybrid in Waukesha, WI (Tuesdays and Wednesdays on-site)

The American Society of Gene and Cell Therapy (ASGCT) is experiencing significant growth and is seeking a talented professional to fill a newly established Manager, Membership Recruitment position. This role has been created to support our evolving business needs and offers the opportunity to contribute to an organization on an exciting growth trajectory.

We are seeking a highly motivated Manager of Membership Recruitment to join our team. In this role, you will build a prospect pipeline and foster relationships with potential stakeholders with the goal of increasing membership and conference participation. You will also support ASGCT's overall membership strategy, outreach and sales efforts, and general membership operations. Reporting to the Director of Membership, this position will play an important part in driving growth and awareness of ASGCT across a rapidly evolving cell and gene therapy industry landscape.

Primary Responsibilities

Membership Recruitment Strategy

• Develop and execute ASGCT's membership recruitment strategy to expand participation across key professional segments.
• Contribute to membership recruitment revenue goals through strategic outreach, relationship development, pipeline management, and cultivation of prospective members and stakeholders.
• Conduct proactive outreach to prospective members through phone, email, events, and other engagement channels.
• Analyze membership, prospect, and registration trends to identify opportunities for improved conversion, expanded reach, and to strengthen ASGCT's membership value proposition.
• Support organizational research initiatives including the MemberCensus, benchmarking studies, and prospect needs assessments.
• Maintain membership recruitment-related web content, lead-generation forms, and landing pages.
• Manage and expand the Membership Ambassador Program to support peer-to-peer recruitment.

Conference Growth & Attendee Acquisition

• Support conference registration revenue goals through targeted outreach and prospect engagement efforts.
• Implement post-event follow-up strategies to convert non-member attendees into active ASGCT members.
• Monitor attendee acquisition performance and recommend strategies to improve conversion and participation rates.

Data Management & Reporting

• Maintain accurate pipeline and outreach activity records within the CRM.
• Create and maintain audience segments, reporting tools, IQAs, business objects, and related data resources within iMIS.
• Assist in the preparation and delivery of membership growth, recruitment, and conference participation reports and presentations.

Member Service & Organizational Collaboration

• Alongside the Member Services Coordinator and Membership Engagement Manager, provide a high level of customer service for membership and conference-related inquiries.
• Collaborate with the Marketing and Communications team to develop recruitment messaging, value propositions, promotional campaigns, and prospect-facing collateral.
• Support cross-functional membership initiatives and collaborate with other departments to advance ASGCT strategic objectives.

Required Skills and Experience

• 4+ years of related professional experience in membership recruitment, business development, fundraising, donor relations, sales, stakeholder engagement, or a similar revenue-generating role, preferably within a member driving professional association, non-profit organization, or mission driven organization.
• Results driven. Proven success in meeting recruitment, fundraising, sales, membership growth or other revenue related goals while using date-driven insights to define strategies and targets.
• Excellent communication skills. Outgoing, relationship focused and comfortable cultivating and stewarding relationships with a variety of stakeholders, prospects, members, donors, sponsors, and volunteers via phone, text, email, social media and other channels.
• Project and relationship management experience with attention to detail and a technical understanding of CRMs and related communications tools.
• Ability to work collaboratively with other departments and teams within the organization.
• Ability to travel for up to 2 weeks per year.

The annual salary for this role is between $70,000 and $75,000.

• Bonus Opportunities
• Health Insurance
• Professional Development Assistance
• Dental Insurance
• Hybrid Work Environment
• Retirement Plan/Safe Harbor/No Vesting Period
• Disability Insurance
• Life Insurance
• Tuition Reimbursement
• Employee Assistance Program
• Paid Time Off
• Vision Insurance
• Flexible Schedule
• Parental Leave
• Volunteer Time Off

About the American Society of Gene &Cell Therapy

The American Society of Gene & Cell Therapy (ASGCT) is the primary professional organization for gene and cell therapy, with a broad membership base including scientists, clinical researchers, physicians, patient advocates, and pharmaceutical and biotechnology professionals. The mission of the Society is to advance knowledge, awareness, and education leading to the discovery and clinical application of genetic and cellular therapies to alleviate human disease. ASGCT is a 501(c)(3) nonprofit organization.

Culture Statement

At ASGCT, we strive to create a collaborative environment of leaders and innovators who are committed to the Society’s mission and to the people we serve. Employees at ASGCT value these core principles:

• Leadership: We are empowered to take ownership of our contributions to the organization. Fueled by a supportive leadership team, we bring integrity, expertise, and a sense of purpose to our roles.
• Innovation: We think proactively and generate novel solutions to new challenges faced. Innovation drives us to be adaptable and keep pace with a rapidly evolving field.
• Trust: We have established a flexible work environment where dependability and communication is what inspires success. Trust throughout the organization allows for thoughtful collaboration, transparency, and growth.

EEO Statement

ASGCT provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.