Manager, Medical Information

Otsuka America Pharmaceutical Inc.; Princeton (NJ); On-site; USD 121,000 - 181,000; Full time

Benefits offered by this job

Comprehensive benefits package (health

401(k) match

Tuition reimbursement

Paid holidays & leave

Job summary

Otsuka America Pharmaceutical, Inc. in Princeton, New Jersey is seeking a Global Medical Information Manager to provide timely, accurate medical information responses to inquiries from healthcare professionals and consumers.

The role involves updating scientific documents, reviewing literature, and ensuring regulatory compliance. The position requires a PharmD with 2–4 years’ clinical or industry experience, plus at least 1 year in Medical Information, and strong writing/communication skills.

Qualifications

• PharmD with 2–4 years’ clinical or industry experience.
• Minimum 1 year in Medical Information.
• Proficient in MS Office applications.
• Excellent medical writing and verbal communication skills.
• Must be detail-oriented with ability to lead projects and multi-task.

Responsibilities

• Respond to medical information inquiries for consommateurs and healthcare professionals about Otsuka products.
• Update or create scientific response documents for global/regional products.
• Stay current with published literature and assess relevance for responses.
• Review product metrics to ensure relevance of medical information materials.
• Provide training to sales reps and collaborate with Medical Affairs.

Education

PharmD

Residency/Fellowship in Medical Information

Tools

MS Office

Job description

Princeton, NJ

Full time

Job Summary

The Global Medical Information Manager provides accurate, unbiased, balanced, and timely responses to unsolicited medical and clinical inquiries regarding the Company's products from healthcare professionals, patients, and managed care organizations.

Job Description

• Receives, documents, and responds to written medical information requests. Provides information upon request for medical and clinical inquiries from consumers and healthcare professionals regarding Otsuka products, including, but not limited to, product information and support.

• Updates and/or creates scientific response documents pertaining to Otsuka global and regional products.

• Remains current on all published medical literature for the designated brand and competitors and subsequently performs a critical analysis to determine relevance of that data for inclusion into scientific response documents.

• Continuously review metrics on Otsuka products to assure relevance and need of scientific response documents.

• Limits corporate liability by meeting the medical ethical and legal responsibilities of providing product/device related information.

• Provides process training to sales representatives as needed.

• Recognizes and gathers, according to FDA guidelines and company policies, initial information regarding any product complaint or adverse event of which made aware during the handling of medical information and medical device inquiries.

• Contributes to interdepartmental projects, and supports the provision of medical, scientific and technical information regarding Otsuka products.

• Provide assistance and/or training to other medical information personnel (i.e. consultants).

• Provides product training to the contact center and collaborates with the contact center as needed for a specific brand.

• Liaise with various stakeholders and groups to develop and maintain timely and relevant product expertise

• Collaborate and communicate with Medical Affairs staff, participate in cross-functional meetings, and contribute to group discussions.

• Serves as an educational resource to both internal and external customers.

• Attends external medical conferences to represent Otsuka and staffs the Medical Information Booth as needed.

Qualifications

Required

• PharmD with a minimum of 2-4 years’ experience in clinical practice or pharmaceutical industry.

• Minimum of 1 year experience in Medical Information

• Proficient in MS Office applications

• Excellent medical writing and verbal communication skills.

• Must be detail-oriented with a proven ability to lead projects, multi-task, deliver on commitments and work with multidisciplinary teams.

Preferred

• Residency/fellowship related to Medical Information

• Proficient in Information Request Management System (IRMS)

• Relevant therapeutic knowledge in Neuroscience, Nephrology or medical devices

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $121,103.00 - Maximum $181,125.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline : This will be posted for a minimum of 5 business days.

Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Come discover more about Otsuka and our benefit offerings; https://ah-prod.com/multi/videoplayer/player.html?v=6385356920112 .

Join Our Talent Community: Stay connected with Otsuka by joining our Talent Community. Tell us about your interests, and we’ll notify you about future opportunities that align with your background. https://community.hireez.com/cielo-otsuka/82cb3591

Disclaimer:

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail] .

Otsuka Pharmaceutical Co., Ltd. is a global healthcare company with the corporate philosophy: “Otsuka–people creating new products for better health worldwide.” In the U.S., Otsuka is comprised of two companies, Otsuka America Pharmaceutical, Inc., and Otsuka Pharmaceutical Development & Commercialization, Inc., that share a deep commitment to the development and commercialization of innovative products in the spaces of neuroscience, nephrology, and digital medicine.

Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.

OPDC and OAPI are indirect subsidiaries of Otsuka Pharmaceutical Company, Ltd., which is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 34,400 people worldwide and had consolidated sales of approximately USD 14.2 billion in 2023.

We invite you to explore our open positions for an opportunity to join our 2,200 colleagues in the U.S. whose passion for our mission and pride in our company have earned us certification as a Great Place to Work by the Great Place to Work Institute.