Manager, Medical Information

Otsuka Pharmaceutical Co., Ltd.; Princeton (NJ); On-site; USD 121,000 - 181,000; Full time

Benefits offered by this job

Comprehensive medical

Dental

Vision

Prescription drug coverage

Company provided basic life

AD&D

Disability insurance

Tuition reimbursement

Student loan assistance

401(k) match

Flexible time off

Paid holidays

Paid leave programs

Other company provided benefits

Job summary

Otsuka Pharmaceutical Co., Ltd. is seeking a Global Medical Information Manager to provide accurate, unbiased, and timely medical information regarding Otsuka products to healthcare professionals and patients.

The role includes developing scientific response documents, staying current with literature, and ensuring ethical and regulatory compliance. The position involves training internal teams, handling product inquiries, and collaborating with Medical Affairs.

Qualifications

• PharmD with a minimum of 2-4 years’ experience in clinical practice or pharmaceutical industry.
• Minimum of 1 year experience in Medical Information
• Proficient in MS Office applications
• Excellent medical writing and verbal communication skills.
• Must be detail-oriented with a proven ability to lead projects, multi-task, deliver on commitments and work with multidisciplinary teams.

Responsibilities

• Receives, documents, and responds to written medical information requests from consumers and healthcare professionals regarding Otsuka products.
• Updates and/or creates scientific response documents pertaining to Otsuka global and regional products.
• Remains current on all published medical literature for the designated brand and competitors and analyzes relevance for inclusion into scientific response documents.
• Continuously review metrics on Otsuka products to assure relevance and need of scientific response documents.
• Limits corporate liability by meeting the medical ethical and legal responsibilities of providing product/device related information.
• Provides process training to sales representatives as needed.
• Gathers initial information regarding product complaints or adverse events per FDA guidelines and company policies.
• Contributes to interdepartmental projects and supports medical, scientific and technical information provision.
• Provides training to other medical information personnel and to the contact center as needed.
• Liaise with stakeholders to develop and maintain timely product expertise; collaborate with Medical Affairs and participate in cross-functional meetings.
• Attends external medical conferences to represent Otsuka and staffs the Medical Information Booth as needed.

Skills

PharmD credential

Medical information experience

MS Office proficiency

Medical writing

Project leadership

Education

PharmD or equivalent

Tools

IRMS

Job description

Job Summary

The Global Medical Information Manager provides accurate, unbiased, balanced, and timely responses to unsolicited medical and clinical inquiries regarding the Company’s products from healthcare professionals, patients, and managed care organizations.

Job Description

• Receives, documents, and responds to written medical information requests. Provides information upon request for medical and clinical inquiries from consumers and healthcare professionals regarding Otsuka products, including, but not limited to, product information and support.
• Updates and/or creates scientific response documents pertaining to Otsuka global and regional products.
• Remains current on all published medical literature for the designated brand and competitors and subsequently performs a critical analysis to determine relevance of that data for inclusion into scientific response documents.
• Continuously review metrics on Otsuka products to assure relevance and need of scientific response documents.
• Limits corporate liability by meeting the medical ethical and legal responsibilities of providing product/device related information.
• Provides process training to sales representatives as needed.
• Recognizes and gathers, according to FDA guidelines and company policies, initial information regarding any product complaint or adverse event of which made aware during the handling of medical information and medical device inquiries.
• Contributes to interdepartmental projects, and supports the provision of medical, scientific and technical information regarding Otsuka products.
• Provide assistance and/or training to other medical information personnel (i.e. consultants).
• Provides product training to the contact center and collaborates with the contact center as needed for a specific brand.
• Liaise with various stakeholders and groups to develop and maintain timely and relevant product expertise
• Collaborate and communicate with Medical Affairs staff, participate in cross-functional meetings, and contribute to group discussions.
• Serves as an educational resource to both internal and external customers.
• Attends external medical conferences to represent Otsuka and staffs the Medical Information Booth as needed.

Qualifications

Required

• PharmD with a minimum of 2-4 years’ experience in clinical practice or pharmaceutical industry.
• Minimum of 1 year experience in Medical Information
• Proficient in MS Office applications
• Excellent medical writing and verbal communication skills.
• Must be detail-oriented with a proven ability to lead projects, multi-task, deliver on commitments and work with multidisciplinary teams.

Preferred

• Residency/fellowship related to Medical Information
• Proficient in Information Request Management System (IRMS)
• Relevant therapeutic knowledge in Neuroscience, Nephrology or medical devices

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $121,103.00 - Maximum $181,125.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Application Deadline : This will be posted for a minimum of 5 business days.

Company benefits

• Comprehensive medical
• Dental
• Vision
• Prescription drug coverage
• Company provided basic life
• Accidental death & dismemberment
• Short-term and long-term disability insurance
• Tuition reimbursement
• Student loan assistance
• A generous 401(k) match
• Flexible time off
• Paid holidays
• Paid leave programs
• Other company provided benefits

Come discover more about Otsuka and our benefit offerings; https://ah-prod.com/multi/videoplayer/player.html?v=6385356920112.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail].

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.