Manager - Markets Campaign Management

Ampersand; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading advertising technology firm in Atlanta is seeking a Manager of Markets Campaign Management to lead the Campaign Management team, ensuring the success of all post-sale transactions and operational excellence. The ideal candidate should possess strong leadership and communication skills, with a focus on driving results and managing multiple tasks effectively. This role offers competitive compensation and a vibrant company culture.

Benefits

Competitive salary

Open company culture

Comprehensive Medical, Dental, and Vision coverage

Generous Time Off

401k and Company matching

Qualifications

• Proven leadership experience with a demonstrated ability to manage teams and drive results.
• Outstanding written and verbal communication abilities, with a customer-focused approach.
• Highly organized and detail-oriented in a fast-paced setting.

Responsibilities

• Lead and support the Campaign Management team to ensure operational excellence.
• Implement checks and balances to meet client expectations.
• Guide Campaign Managers in troubleshooting complex issues.

Skills

Leadership

Communication

Organizational Skills

Analytical Thinking

Problem-solving

Job description

Ampersand is Moving TV Forward™. As the industry’s largest source of combined multiscreen TV inventory and viewership insights, we are changing the way TV is bought and measured. Powered by industry leading aggregated, and with a commitment to protecting personal information, Ampersand gives advertisers true audience first planning, scale in execution, and advanced measurement of their TV investments. Ampersand represents 118M multiscreen households and over 75% of addressable households in the U.S. (63M households). Whether a local or national advertiser, we help clients reach their unique target audience and deliver their stories – anytime, anywhere and on whatever device. Ampersand is owned by Comcast Corporation, Charter Communications, Inc. and Cox Communications. For more information, please visit Ampersand at www.ampersand.tv

What you’ll be doing

Manager of Markets Campaign Management is the primary contact for Ampersand’s Markets Campaign Management team that provides supervision and guidance. They will work closely with the team to ensure operational excellence on all post-sale transactions, including the successful launch of campaigns, in-flight campaign maintenance, campaign delivery reporting, and monthly billing. The Manager will also interface with stakeholders across multiple functions, both internally and externally, identifying opportunities for process improvements and ensuring proper adherence to business protocols.

How you’ll be contributing

• Lead and support the Campaign Management team in successfully stewarding Ampersand’s local & data driven TV business, from order entry to invoicing. Ensure proper campaign set up, execution, and reporting.
• Implement checks and balances and best effort to ensure client expectations are being met and best practices are adhered to. Coordinate with the General Sales Managers, and Sales on alignment of account/campaign specifics, timelines, and deliverables.
• Guide Campaign Managers in troubleshooting complex issues and campaign/billing discrepancies. Participate in staff planning and workload distribution; align resources to support team needs and accommodate changes as necessary. This includes working with the People Ops team and other departments to hire new employees and leading the training and on-boarding efforts.
• Provide leadership to team in promoting continuous learning and teamwork; Document processes, assist with training materials and proactively identify opportunities for growth.
• Collaborate with Ampersand Operations (Agency, Affiliate, AdTech Ops, Billing, Account Management), Product and Engineering teams to identify opportunities for process improvement and make recommendations on efficiencies through technology and/or workflow changes.
• Drive team efficiency to meet SLA’s and other key business metrics.
• Partner with Multi Video Program Distributor (MVPD) on ensuring campaign expectations are met, identifying opportunities for campaign stewardship improvements, and driving strong working relationships between teams.
• Assist with other duties and projects assigned.

What you’ll bring to the table

• Proven leadership experience with a demonstrated ability to manage teams and drive results.
• Comfortable with ambiguity; proactive in creating and improving processes.
• Outstanding written and verbal communication abilities, complemented by strong interpersonal skills, a customer-focused approach, and a consistently professional demeanor.
• Highly organized and detail-oriented in a fast-paced setting.
• The ability to prioritize effectively, meet deadlines, and manage multiple tasks simultaneously.
• Analytical thinker with problem-solving abilities.
• Collaborative team player with sound decision-making skills fostering a positive and productive work environment.
• Technologically adept and a demonstrated initiative in implementing technology to improve workflows.
• Ability to work successfully with limited direction and guidance, with general instructions on new assignments

NICE TO HAVES

• Knowledge of advertising, media and proficiency in Ampersand applications and systems preferred.
• Experience with full-cycle recruiting, including sourcing, interviewing, and onboarding candidates.

OUR VALUES

• Trust
• Simplicity
• Bravery
• Inclusivity or Belonging
• Growth
• Balance

WHAT WE HAVE TO OFFER

• Competitive salary
• Open company culture where you have the headroom to grow and legroom to run
• Opportunity to join a company revolutionizing the Advertising Technology industry
• Trustworthy, hardworking colleagues
• Opportunities to learn and grow
• Management, Sales, Executive Presence, Operations Training; just to name a few!
• Comprehensive Medical, Dental, and Vision coverage
• Generous Time Off
• Work/Life balance
• 401k and Company matching
• Commuting benefits
• Other perks

If you need a reasonable accommodation to assist during the interview process, please contact a member of the Ampersand Recruiting team. In your message, please include a description of the specific accommodation you are requesting and the requisition number of the position for which you are applying.

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Ampersand welcomes all qualified applicants to apply without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We are an equal opportunity employer committed to belonging, equity and diversity.