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Greystar seeks a Manager, Marketing Strategy to partner with real estate operations and client representatives. You will craft marketing playbooks, set timelines and budgets, and align activities with brand and financial targets across properties and portfolios.
Travel within the US is occasional. The role requires leading data-driven marketing decisions, optimizing spend, and delivering training to property teams on marketing tools and programs.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
The Manager, Marketing Strategy engages with real estate operations leaders, client representatives, and other marketing leaders and teams to create and develop marketing playbooks and the individual property marketing strategies, timelines, and budgets that align with and enable achievement of the property’s brand priorities, financial targets, and goals around operational performance over the life of the property. The position serves as an active participant on the Four-Person Teams responsible for property and/or portfolio performance to track, monitor, and identify emerging trends or potential issues that may adversely impact performance, make recommendations for adjusting marketing strategies or other actions to maximize results or correct and address deficiencies, and proactively implement advertising spend recommendations to increase the return on investment. The Manager, Marketing Strategy is responsible for conducting educational and training sessions for property team members on optimizing the use of marketing tools, products, and systems, and collaborates with marketing team members to promote the sharing of marketing best practices and coordinate on strategic and portfolio-level initiatives.
Engage and partner with real estate operations leaders, marketing leaders and teams, and client representatives to create and develop marketing playbooks and individual property marketing plans, strategies, timelines, and budgets that align with and enable achievement of the property’s brand priorities, financial targets, and goals for operational performance over the life of the property. Serve as the marketing voice on the Four-Person Teams responsible for overseeing and managing the performance of the properties by tracking and monitoring marketing and performance data to identify emerging trends or potential issues and opportunities, and making recommendations for adjusting marketing strategies to maximize results or correct and address performance setbacks and deficiencies. Lead and manage efforts to maximize revenue and return on investments by recommending and implementing strategic and proactive decisions related to advertising spend, ensuring compliance with the property’s approved marketing budget, and closely tracking and managing marketing spend to contain or reduce costs without adversely impacting the revenue impact from marketing strategies. Oversee the development and delivery of educational and training sessions for property team members to promote the optimum use of marketing tools, systems, and products, such as Reputation.com, Modern Message, Social Media, and Entrata Message Center. Seek team member feedback to evaluate their understanding and knowledge of various marketing tools and resources, and provide job aids, user guides, video tutorials, and other materials to support the effective application of marketing products. Monitor and stay up to date on business activities, decisions, and other strategic actions that may impact planned or in-progress marketing plans at assigned properties or portfolios, access, review, and report on marketing metrics, reputation sentiment, and other marketing-related key performance indicators, and appropriately adjust or recommend changes to marketing strategies to adapt to business changes or other factors impacting property performance. Collaborate with and promote ongoing communication with the team members and leaders of the other business groups within the Greystar-Owned Marketing function to share best practices, support, lead, or participate in marketing-related initiatives, projects, and pilots of new products and programs, and promote and elevate the quality of services and support provided by the business group. Act as the marketing strategy leader and owner for portfolio acquisitions and dispositions by adhering to and following acquisitions and dispositions checklists, specific resources and requirements established for Greystar-owned properties, and overseeing the execution of marketing activities that enable the effective and smooth transition for incoming and outgoing properties. Recruit, interview, hire, develop, and manage team members by following and complying with the Company’s human resource policies, processes, and practices, and by demonstrating effective leadership behaviors that align with the Greystar values and philosophies around People and that foster and promote a positive, productive, and engaging work environment. Seek and provide input and feedback to other business groups within the Owned Asset Marketing function to promote teamwork and collaboration and to create and implement changes to processes, practices, standards, and services to improve property marketing results, increase revenue generation, and drive greater efficiency, effectiveness, and operational excellence within the function.
Maintain a current knowledge of the Company’s marketing function’s infrastructure, marketing products, programs, and strategies currently in place, and the established policies, protocols, standards, and other requirements related to marketing and the Greystar brand. Stay up to date on preferred marketing vendors and suppliers, including external creative agencies, and stay informed about the Company’s long-term and immediate priorities for the Greystar-owned portfolio, including acquisitions and new development. Build, establish, and access a network of experts and professionals inside and outside of the multifamily real estate industry and attend or participate in conferences, professional associations, and other events that contribute to professional growth. Set and communicate standards for team member participation in activities that support their professional growth and development and discipline expertise. Follow and oversee team member compliance with the Company’s established operating, systems, financial, and human resources policies and procedures, and meet Company and departmental standards and requirements related to job performance. Personally practice proper safety techniques, follow the Company’s risk and safety policies and procedures, and immediately report any team member or visitor injuries, accidents, or other safety-related issues to the appropriate individual(s). Ensure team member awareness of and compliance with safety protocols and procedures. Continually identify and act on opportunities for improving the level and quality of service provided by the National Marketing function, and lead efforts that improve the function’s efficiency, effectiveness, productivity, and overall contributions to the Company.
Required Bachelor’s degree or comparable experience in marketing, communications, advertising, general business, or a related field. 5-7+ years’ experience in a marketing leadership position within a mid-to-large size services type business, or a creative or digital media agency. Experience in real estate property management is preferred for this role, and particularly knowledge of marketing-related product, programs, concepts and practices common to the multifamily housing industry. Very strong process and project management skills and a proven track record in successfully managing teams that execute the completion of multiple activities, tasks, and processes according to specified timelines, legal standards, and defined outcomes. Skilled in organizing and managing personal and team productivity, meeting deadlines, and coping and managing through quickly changing priorities and environments. Demonstrated proficiency in solving problems, thinking strategically and creatively, and resolving conflicts is required. Excellent written, oral, and interpersonal communication skills, with a strong customer-centric orientation. Solid ability to make creative and compelling presentations related to marketing strategies, marketing budget formulation, and key performance indicators and metrics to diverse audiences, including clients, investors, and other internal and external stakeholders. Must be experienced in interacting with team members from multiple functional disciplines and different job levels, as well as building and maintaining productive relationships with external vendors and suppliers, and business leaders throughout the Company. Excellent leadership and people-management skills, with solid experience in acquiring and developing talent, building and managing teams comprised of diverse team members, and promoting a productive and energized work climate that encourages team member growth, engagement, and retention. Some experience in managing through performance issues and conflicts, and coaching and mentoring line level team members. Skilled and comfortable in using digital and online software and apps to accomplish work, manage and organize time, and communicate, including the ability to use Microsoft products such as Word, Excel, PowerPoint, and TEAMS, email, and virtual meeting software. Strong skills in advanced Excel functions are preferred, including use of pivot tables. #LI-TR1
The salary range for this position is $85,000 - $95,000. Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
ANTICIPATED CLOSING DATE October 16, 2026 This date may be subject to change due to evolving business needs.
Our continued success depends on our people.
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, and development & construction globally. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.