Manager, Marketing Ops - Programs

Travel + Leisure Co.; Orlando (FL); On-site; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a dynamic Manager of Marketing Operations to lead innovative marketing programs and initiatives. This role focuses on project management, stakeholder engagement, and enhancing marketing production functionality to drive sales and customer satisfaction. The ideal candidate will thrive in a collaborative environment, working closely with various internal teams to ensure successful project execution. With a strong emphasis on communication and organizational skills, this position offers an exciting opportunity to contribute to memorable travel experiences for millions. Join a company that values innovation and growth, and be part of a team dedicated to putting the world on vacation.

Benefits

Health coverage

401k

Wellness programs

Paid time off

Qualifications

• 3+ years managing marketing programs or in a leadership role.
• Experience in project management preferred.

Responsibilities

• Lead and execute marketing programs to enhance functionality.
• Conduct UAT testing for software applications.

Skills

Project Management

Communication

Organizational Skills

Critical Thinking

Interpersonal Skills

Education

Bachelor’s degree in business administration

Bachelor’s degree in marketing

Tools

Microsoft Office Suite

Visio

Job description

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We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary

The Manager, Marketing Ops - Programs is responsible for leading and executing marketing programs and initiatives to enhance marketing production and functionality, aiming to increase arrivals, tours, and VOI sales. The role involves project management, stakeholder analysis, risk management, resource alignment, team coordination, communication, and post-project evaluations. Collaboration with various internal teams is essential, and the role may require conducting User Acceptance Testing (UAT) of software applications. Excellent interpersonal skills are necessary to coordinate activities and communicate effectively across all organizational levels, including Senior Leadership.

How You Will Shine

Project Management (50%)

• Support project initiation, planning, execution, and evaluation activities, including creating business cases, project scopes, and tracking progress against timelines and budgets.
• Conduct UAT testing for various software applications, managing feedback and issues to ensure business requirements are met.

Marketing Content Project Management (20%)

• Coordinate with Brand, Legal, and Field teams to secure approvals for marketing collateral and media tools, managing related tickets.

Project Intake, Prioritization, and Backlog Management (20%)

• Manage requests for marketing initiatives, ensuring stakeholder engagement and backlog prioritization.

Change Management (10%)

• Support the adoption of new initiatives through planning, communication, and monitoring post-launch adoption rates.

Travel Requirements

• Moderate travel to vendor or partner sites may be required, primarily within the Orlando, FL area.

What You Will Bring

Education

• Bachelor’s degree in business administration, marketing, or related fields.

Training

• Project Management or process improvement certification preferred.

Knowledge and Skills

• Understanding of the timeshare industry, project management, organizational skills, communication, critical thinking, and ability to handle multiple tasks effectively.

Technical Skills

• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Visio, and Outlook.

Job Experience

• Minimum three years managing marketing programs or in a leadership role, with experience in project management preferred.

How You'll Be Rewarded

Comprehensive benefits including health coverage, 401k, wellness programs, paid time off, and more, with eligibility depending on hours worked and position.

Where Memories Start with You

Travel + Leisure Co. fosters an inclusive environment focused on excellence, community, and customer experience. Join us to build a career where memories start with you.