Manager, Mail & Contracted Services

Maritz; United States; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Parental leave

401k

Tuition reimbursement

PTO

Job summary

Maritz seeks a hands-on Mail Center Supervisor to lead mail operations on-site at our Fenton, MO campus. You will manage mail processing, carrier coordination, and daily workflow while supervising staff and maintaining equipment.

Ideal candidates bring USPS knowledge, 2+ years of supervision, and strong communication skills to ensure reliable services and vendor collaboration.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred or equivalent related experience.
• 2+ years of management or supervisory experience.
• Thorough understanding of U.S. Postal Service regulations and mailing processes.
• Strong communication and customer service skills.
• Proven ability to prioritize, organize, and manage multiple responsibilities.
• Ability to learn and utilize mail center equipment, software, and operational systems.
• Valid driver's license with the ability to operate a company vehicle.
• Ability to lift up to 25 pounds and perform physical aspects of the role as needed.

Responsibilities

• Oversee all mail center operations, including receiving, processing, storing, and shipping materials in accordance with established procedures.
• Manage the coordination of internal mail, USPS, and private carrier shipments while providing guidance on mailing and shipping procedures.
• Supervise daily mail center workflow, including staffing, scheduling, training, job assignments, and performance of mail center personnel.
• Operate and maintain mailroom equipment, including postage metering systems, while managing inventory, billing records, and shipping documentation.
• Support facility operations by assisting with oversight of contractor-provided services such as landscaping, snow removal, parking lot maintenance, janitorial services, waste management, window washing, plant services, and holiday décor.
• Develop and maintain strong relationships with vendors, departmental customers, tenants, and service providers.
• Monitor customer feedback and recommend service improvements to ensure operational excellence and value.
• Stay informed of industry and facility management trends to support continuous improvement and best practices.

Skills

Mail center mgmt

Staff supervision

USPS regs

Logistics coord

Customer service

Education

HS diploma

Bachelor's preferred

Tools

Postage meters

Job description

Where Human Connection Fuels Possibility

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do.

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.

And we’ve brought this human-first design inward — intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business.

That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.

We have a passion for excellence and genuine care for the people making it possible.

Directs all operations of the mail center, including routing, postage, and management of staff. Assists Director overseeing major contract vendors and employees in the provision of various operations; grounds (i.e. landscaping, snow/ice removal/parking repairs; etc.); janitorial/custodial services; waste services; window washing; plant services; holiday decorations; etc., for both the Maritz north and south campuses.

Working in the Fenton location, in office 100% of the time.

What You’ll Be Doing

• Oversee all mail center operations, including receiving, processing, storing, and shipping materials in accordance with established procedures.
• Manage the coordination of internal mail, USPS, and private carrier shipments while providing guidance on mailing and shipping procedures.
• Supervise daily mail center workflow, including staffing, scheduling, training, job assignments, and performance of mail center personnel.
• Operate and maintain mailroom equipment, including postage metering systems, while managing inventory, billing records, and shipping documentation.
• Support facility operations by assisting with oversight of contractor-provided services such as landscaping, snow removal, parking lot maintenance, janitorial services, waste management, window washing, plant services, and holiday décor.
• Develop and maintain strong relationships with vendors, departmental customers, tenants, and service providers.
• Monitor customer feedback and recommend service improvements to ensure operational excellence and value.
• Stay informed of industry and facility management trends to support continuous improvement and best practices.

What You’ll Bring

• High school diploma or equivalent required; Bachelor's degree preferred or equivalent related experience.
• 2+ years of management or supervisory experience.
• Thorough understanding of U.S. Postal Service regulations and mailing processes.
• Strong communication and customer service skills.
• Proven ability to prioritize, organize, and manage multiple responsibilities.
• Ability to learn and utilize mail center equipment, software, and operational systems.
• Valid driver's license with the ability to operate a company vehicle.
• Ability to lift up to 25 pounds and perform physical aspects of the role as needed.

Nice To Have

• Previous facilities management or vendor management experience.
• Experience overseeing contractor-provided services.
• Knowledge of inventory management and operational reporting.

Working Logistics & Things You Should Know

• This is a 100% onsite role located at our Fenton, MO campus.
• A valid driver's license is required, and a DMV check will be conducted as part of the background screening process.
• The position supports both mail center operations and facility-related services across the Maritz campus.
• This role operates on CST .

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

View all details at: www.MaritzBenefits.com

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to [e-mail] .