Manager Machine Operator Qualification

Canadian Pacific Railway; Shreveport, Northern (LA, KY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Employee stock purchase plan

Fitness subsidy

Job summary

Canadian Pacific Railway (CPKC) is seeking a Manager of Machine Operator Qualifications to lead training programs for machine operators in the Southern region, shaping proficiency and safety in daily operations.

You will mentor Engineering staff, maintain training records in LMS and Rail Tasker, assess readiness, and identify opportunities for improvement while upholding CBAs and safety standards.

Qualifications

• High school diploma or GED is required.
• 5 years in production crew operations or equipment maintenance.
• Demonstrated leadership, training and mentoring abilities.
• Knowledge of MOW and safety procedures.
• Familiarity with CBAs governing qualification processes.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Provide leadership to union mentors guiding operator qualification.
• Design schedules and deliver hands‑on field training.
• Coordinate with Technical Training for additional learning opportunities.
• Identify gaps and contribute to training improvements.
• Manage LMS & Rail Tasker documentation and operator readiness.
• Investigate incidents and recommend corrective actions.
• Oversee bulletin awards process for Production.
• Foster relationships and promote safety and inspection processes.

Skills

Leadership

Training mentoring

Safety awareness

Communication

Microsoft Office

Education

High school diploma or GED

Tools

LMS

Rail Tasker

Job description

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

Are you enthusiastic about cultivating talent and enhancing skills in others? As the Manager of Machine Operator Qualifications, you will be a key facilitator in implementing and managing effective training programs for machine operators across CPKC’s Southern region territory. In this position, you will train, mentor, and assess Engineering employees to ensure they meet the required standards of proficiency and machine operation. You will also be responsible for maintaining comprehensive training records, identifying further training opportunities, and overseeing the qualification and disqualification processes for Engineering personnel. This role is crucial for driving operational excellence, advancing workforce capabilities, and upholding the organization’s safety standards.

POSITION ACCOUNTABILITIES:

• Provideleadership and support to union mentors guiding machine operators through the qualification process, ensuring high standards of skill and safety
• Design schedule, and deliver hands‑on field training covering operator manuals, safety procedures (including lockout/tagout), preventive maintenance, and field guides
• Collaborate closely with the Technical Training department to coordinate additional learning opportunities that strengthen operators’ expertise
• Identify gaps and contribute to the creation and rollout of innovative training solutions for ongoing improvement in operator performance
• Oversee all training and qualification documentation within the Learning Management System (LMS) & Rail Tasker, verifying operators’ readiness before role assignments
• Investigate equipment or machine incidents, analyze root causes, and recommend corrective actions, including operator retraining or disqualification when necessary
• Manage the bulletin awards process for Production, ensuring fair and qualified placement of machine operators consistent with company standards
• Foster strong working relationships with employees, clarifying expectations for inspection processes and preventive maintenance, and promoting a positive work environment

POSITION REQUIREMENTS:

• High school diploma or general equivalency
• 5 years of proven success in production crew operations or work equipment maintenance, demonstrating deep expertise in the field
• Strong leadership skills and a track record of effective training, mentoring, and motivating others
• A valid driver’s license and readiness to support on‑site operational needs
• Comprehensive knowledge of engineering field practices, production crew dynamics, Maintenance of Way equipment (MOW), and strict adherence to safety procedures
• Full qualification in Operating Rules and Track Safety Rules, ensuring a commitment to industry standards
• Clear understanding of Collective Bargaining Agreements (CBAs), particularly those governing qualification and disqualification processes
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to manage documentation, reports, and training materials with ease

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Annual fitness subsidy

PRE-EMPLOYMENT REQUIREMENTS:

Medical and Drug Testing

This is a safety sensitive position and a successful pre‑employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required.

• Criminal history check
• Education verification
• Professional references
• Driver’s license verification and driving history
• Social Security Number verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).