Manager Machine Operator Qualification

CPKC; Shreveport (LA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible benefits

Pension plan

Employee stock purchase plan

Fitness subsidy

Part-time studies

Job summary

CPKC in Shreveport, LA, is seeking a Manager of Machine Operator Qualifications to lead training programs for the Southern region’s machine operators. You will coach, assess proficiency, maintain records in LMS/Rail Tasker, and ensure readiness before role assignments, fostering a culture of safety and continuous improvement.

Responsibilities include partnering with union mentors, designing hands-on field training, and shaping qualification processes while upholding CBAs and company standards.

Qualifications

• High school diploma or GED required.
• 5 years of proven success in production crew operations or work equipment maintenance.
• Strong leadership with a track record of training, mentoring, and motivating others.
• A valid driver’s license and readiness to support on-site operational needs.
• Comprehensive knowledge of maintenance of way equipment and safety procedures.
• Familiarity with CBAs governing qualification/disqualification processes.
• Proficiency in Microsoft Office Suite to manage documentation and reports.

Responsibilities

• Provide leadership and support to union mentors guiding machine operators through the qualification process, ensuring high standards of skill and safety.
• Design, schedule, and deliver hands-on field training covering operator manuals, safety procedures, preventive maintenance, and field guides.
• Collaborate with Technical Training to coordinate additional learning opportunities for operators.
• Identify gaps and contribute to creating and rolling out innovative training solutions.
• Oversee training documentation in the LMS & Rail Tasker and verify operators’ readiness before role assignments.
• Investigate incidents, analyze root causes, and recommend corrective actions including retraining or disqualification.
• Manage bulletin awards process for Production and ensure fair placement of operators.
• Foster relationships with employees and promote a positive work environment.

Skills

Leadership

Mentoring

Training

Microsoft Office

Driver's license

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Join CPKC, North America's first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION

Are you enthusiastic about cultivating talent and enhancing skills in others? As the Manager of Machine Operator Qualifications, you will be a key facilitator in implementing and managing effective training programs for machine operators across CPKC’s Southern region territory. In this position, you will train, mentor, and assess Engineering employees to ensure they meet the required standards of proficiency and machine operation. You will also be responsible for maintaining comprehensive training records, identifying further training opportunities, and overseeing the qualification and disqualification processes for Engineering personnel. This role is crucial for driving operational excellence, advancing workforce capabilities, and upholding the organization’s safety standards.

POSITION ACCOUNTABILITIES

• Provide leadership and support to union mentors guiding machine operators through the qualification process, ensuring high standards of skill and safety
• Design schedule, and deliver hands‑on field training covering operator manuals, safety procedures (including lockout/tagout), preventive maintenance, and field guides
• Collaborate closely with the Technical Training department to coordinate additional learning opportunities that strengthen operators’ expertise
• Identify gaps and contribute to the creation and rollout of innovative training solutions for ongoing improvement in operator performance
• Oversee all training and qualification documentation within the Learning Management System (LMS) & Rail Tasker, verifying operators’ readiness before role assignments
• Investigate equipment or machine incidents, analyze root causes, and recommend corrective actions, including operator retraining or disqualification when necessary
• Manage the bulletin awards process for Production, ensuring fair and qualified placement of machine operators consistent with company standards
• Foster strong working relationships with employees, clarifying expectations for inspection processes and preventive maintenance, and promoting a positive work environment

POSITION REQUIREMENTS

• High school diploma or general equivalency
• 5 years of proven success in production crew operations or work equipment maintenance, demonstrating deep expertise in the field
• Strong leadership skills and a track record of effective training, mentoring, and motivating others
• A valid driver’s license and readiness to support on‑site operational needs
• Comprehensive knowledge of engineering field practices, production crew dynamics, Maintenance of Way equipment (MOW), and strict adherence to safety procedures
• Full qualification in Operating Rules and Track Safety Rules, ensuring a commitment to industry standards
• Clear understanding of Collective Bargaining Agreements (CBAs), particularly those governing qualification and disqualification processes
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to manage documentation, reports, and training materials with ease

WHAT CPKC HAS TO OFFER

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Annual fitness subsidy
• Part‑time studies program

PRE-EMPLOYMENT REQUIREMENTS

Medical and Drug Testing

This is a safety sensitive position and a successful pre‑employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required.

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Driver’s license verification and driving history
• Social Security Number verification

BECOMING A RAILROADER

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Department: Engineering
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Shreveport, Louisiana
• Country: United States
• % of Travel: 80-90%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External