Manager, Luxury Personal Shopper

Bloomingdale's; Miami (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Day-1 Medical

Dental Benefits

Vision Benefits

Paid Time Off

Flexible Scheduling

PayActiv

Pet Insurance

Home & Auto Insurance

401(k) plan options

Bonus earning opportunities

Growth opportunities

Employee Discount

Job summary

Bloomingdale's in Miami seeks a Personal Shopper to provide a high-touch shopping experience for our most valuable clients, building long-term relationships and driving sales of luxury fashion and home products. This role emphasizes personalized service and expertise in delivering memorable client experiences.

As a fashion authority, you will educate clients on styling, coordinate with store teams, and deliver exceptional service from greeting to purchase, with a mandate to grow client

Qualifications

• High-end fashion knowledge and sense of style.
• Strong customer service and sales skills.
• Ability to build lasting client relationships.

Responsibilities

• Provide high-touch personal shopping experiences and follow up for satisfaction.
• Serve all shopping needs including wardrobe, home, and gifts; anticipate occasions.
• Leverage alterations service to drive sales.
• Teach clients to edit and refine wardrobes in-store and remotely.

Job description

About

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie's - everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

What We Can Offer You

• Day-1 Medical, Dental, Vision Benefits for eligible colleagues
• Competitive Pay
• Paid Time Off
• Flexible Holiday Time-Off & Flexible Scheduling
• Instant access to earned wages with PayActiv
• Enhanced benefits: pet, home & auto insurance & more
• 401(k) plan options available
• Bonus earning opportunities
• Growth potential opportunities
• Employee Discount at Bloomingdale's & Macy's Stores

Job Overview

The Personal Shopper is a highly engaged seller who is equipped to take care of Bloomingdale's most valuable clients. This executive's number one priority is to maximize sales and build long-term, high value relationships. The Personal Shopper is a fashion authority and skilled seller and serves as a key store resource and leader for fashion education and selling techniques. Our Personal Shoppers provide the highest level of service to clients, assisting them throughout the store with all personal, home and gifting needs. Luxury products are their specialty. In partnership with the General Manager and Special Events Manager, the Personal Shopper builds community and personal relationships that drive good will and volume. They are the ultimate Bloomingdale's brand ambassador. Perform other duties as assigned.

Essential Functions

• Consistently provides a high-touch, personal experience; strong and consistent follow-up to ensure satisfaction and offer additional service.
• Services all shopping needs: personal wardrobe, family wardrobe, home needs, cosmetics and gifts. Anticipates needs and proactively reaches out to remind the client of occasions and holidays, and to suggest gifts.
• Highly knowledgeable about alterations and fit; leverages the alterations service to drive sales.
• Teaches clients how to edit, refine and style their wardrobes, both in the store and through