Manager, Lot Operations (Manheim San Antonio)

Cox Automotive Inc.; San Antonio (TX); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Wellness time off

Bereavement leave

Volunteer time off

Job summary

Cox Automotive Inc. is seeking a Manager, Lot Operations to lead the lot team and oversee daily operations, including scheduling, directing work, and coordinating vehicle movement across check-in, stock-in, and lanes.

You will track performance against KPIs, develop improvement strategies, maintain relationships with auction and dealer customers, and collaborate with other departments to ensure high-quality, customer-focused service.

Qualifications

• Bachelor's degree with 6 years of related experience, or equivalent.
• At least 1 year in a leadership role.
• Valid driver’s license and safe driving record.
• Strong management, decision-making and organizational skills.
• Excellent communication and interaction abilities; proficient computer skills.
• Ability to sit, stand and walk for prolonged periods; vision requirements noted.

Responsibilities

• Lead and direct lot operations teams and supervisors.
• Schedule labor and assign work across the lot.
• Oversee vehicle movement, check-in, stock-in, and lane assignments.
• Track vehicles and monitor sale day lot flow; resolve issues.
• Provide weekly Lot Operations metrics and reporting.
• Maintain relationships with customers and coordinate with other departments.
• Resolve issues such as missing or damaged vehicles.

Skills

Leadership

Communication

Management

Decision-making

Organizational skills

Customer service

Computer skills

Education

Bachelor's degree

Tools

AS400

Job description

The Manager, Lot Operations is responsible for leading and overseeing Lot Operations. This position manages the daily operations of the lot department, including labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement, and vehicle transport. Additionally, manages the lot coordinators, tracking of vehicles and sale day lot flow.

Responsibilities

• Manages and provides direction to supervisors, teams, and team members.
• Ensures systems are in place to manage quality work efficiently and effectively in accordance with company policy and customer expectations.
• Reviews work volumes, plans and continuously monitors staffing levels to ensure efficiency, quality work and effective customer service.
• Oversees the full range of Lot Operations activities including:
• Vehicle movement from check-in to appropriate sales lanes
• Vehicle receipt, stock-in and numeration
• Post-sale vehicle movement
• Reviews team performance against key performance indicators and metrics; develops and executes strategies for improvement.
• Resolves problems as they arise, including situations such as missing, damaged, and late vehicles.
• Develops and provides weekly reporting on Lot Operations and metrics to Lot Operations.
• Maintains and builds relationships with current customers, including auction, dealer, commercial and others.
• Collaborates with other departments and management - ensuring ongoing communications, coordination of activities and a high quality of customer service both internally and externally.

Qualifications Minimum

• Bachelor's degree and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year experience in a related field; or 10 years' experience in a related field
• 1 year of experience in a leadership role
• Safe drivers needed; valid driver's license required.
• Effective management and decision-making skills.
• Excellent communication and interaction skills.
• Effective management, decision-making, and organizational skills.
• Good computer and software knowledge essential
• Ability to sit, stand and walk for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception

Preferred

• Reconditioning and/or body shop experience
• AS400 experience
• Ability to drive multiple vehicle types, including standard shift, automatic, 5th wheel, semi, RV, and boats

USD 67,100.00 - 100,700.00 per year

Compensation

Compensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets