Manager, Learning and Talent Development

CDK Global; Hoffman Estates (IL); Hybrid; USD 115,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

401K Matching Program

Tuition Reimbursement

Job summary

CDK Global, a leading cloud-based SaaS provider for dealerships, seeks a Manager of Learning and Talent Development to lead global programs, partner with leadership, and drive culture and capability development. You will manage learning initiatives, budgets, and partnerships with vendors to deliver scalable solutions across the organization.

The role requires strong stakeholder management, data-driven decision making, and the ability to operate in a matrixed environment.

Qualifications

• 7+ years of experience in learning & talent development, talent management, organizational design and effectiveness and/or HR business partnering.
• Experience with digital learning content providers (LinkedIn Learning, Udemy, Skillsoft).
• Competent with Workday Learning Administration and related modules.
• Excellent written and verbal communication skills for leadership and stakeholders.
• Strong consulting, stakeholder management, and HR acumen.
• Experience with organizational and cultural change management initiatives.
• Ability to navigate a highly matrixed organization and influence across levels.

Responsibilities

• Consult, design, develop and execute leadership development offerings for CDK Leaders with global alignment.
• Develop and support employee development through various tools, assessments, and coaching.
• Partner with the Talent organization to integrate talent strategies into L&TD offerings.
• Own learning programs from strategy through implementation and measurement.
• Evaluate requests and advise on solutions, prioritization and investment.
• Collaborate with HR Leadership and Line Managers to address department needs and strategic initiatives.
• Manage external suppliers to ensure quality and cost standards.
• Ensure systems and processes support learning, tracking adoption and governance of learning tech.
• Develop analyses and materials for HR Leadership and Board discussions.
• Embrace data insights to measure adoption and impact of learning programs.

Skills

Leadership development

Stakeholder management

HR acumen

Change management

Strategic planning

Project management

Data-driven decision making

Education

Bachelor’s Degree or equivalent

Tools

Workday Learning Administration

Workday Skills Cloud

Talent Pools

LinkedIn Learning

Udemy

Skillsoft

Instructional design tools

Job description

Manager, Learning and Talent Development

US - Illinois - Chicago Hoffman Estates

Hoffman Estates, IL, USA

Chicago, IL, USA

Full time

About Us:

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers(“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service(“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance. Visit www.cdkglobal.com

At CDK Global, we are focused on connections that allow us to deliver world-class software, support, and data insights. Our values define who we are and how we show up for each other, our customers, and our communities. Our values: Stay Curious, Own It, Be Open, Create Possibilities.

The Role:

The Manager, Learning and Talent Development works closely with leadership, HR colleagues, front line managers and employees to develop and execute a broad range of people strategies focused on talent development and management, organizational development, and culture-enhancing efforts to positively impact the employee experience overall.

Reporting to the Director, Talent Management, you will be responsible for managing complete learning and talent development programs and offerings within the global Talent Management function and large-scale projects, in part or in whole. You will develop, manage and execute management and employee training, learning vendors and programs, employee tools and resources such as assessments or team offerings, and individual or business specific training requests which increase the capability, engagement or performance of people across CDK Global. In addition to this you will be responsible for preparing, managing and reporting on budget in line with forecasted and actual spend, leading large-scale projects, and engaging with the broader talent organization to effectively accelerate skill development across the organization.

This individual role models our values and leadership expectations to enable the attraction, development, engagement, and retention of talent to drive business outcomes. This position is ideal for someone who excels in delivering learning solutions and programs at scale, consultation with business leaders, and continuous improvement of talent development solutions to drive business impact.

Preferred Location

Hybrid Hoffman Estates, IL / Chicagoland Area

Job Responsibilities and Essential Functions:

• Consult, design, develop and execute various leadership development offerings for CDK Leaders, creating global alignment and positive learner experiences to enhance learning and impact.
• Design, develop, and support CDK employee development through various offerings and tools including but not limited to: external facilitation and vendor resources, CDK provided tools and technology, personality or cognitive assessments, individual or team consulting, team activities, and coaching.
• Partner effectively with the broader Talent organization to integrate talent strategies and values into L&TD offerings, programs, and strategies.
• Own learning and talent development programs from strategy through implementation and measurement
• Evaluate learning and development requests and consult with business leaders to determine appropriate solutions, prioritization, and investment aligned to organizational objectives.
• Partner with HR Leadership, HR Technology, HR Business Partners, Line Managers and Senior Leaders to advise on the best course of action for development needs in their departments as well as leading, where appropriate, on key strategic developments driven out to the business by the Global Talent function
• Develop and maintain strong relationships with external suppliers including external trainers/facilitators, managing them to time quality and cost standards to ensure high-quality learning interventions for the organization
• Ensure that appropriate systems and processes are in place to support learning, track and measure adoption of learning, and maximize the use and governance of learning technology where appropriate.
• Partner with community of stakeholders and internal learning content owners to ensure alignment with L&TD roadmap and strategy.
• Develops analyses, insights and presentation materials used by HR Leadership, Executive Leadership and Board-level discussions.
• Embraces a data-driven mindset, establishing data insights to measure the adoption, success and impact of human capital strategies
• Consults with business leaders, HR Business Partners, and functional stakeholders to identify capability gaps and recommend scalable learning and development solutions aligned to business priorities.
• Follow all CDK Global policies and procedures
• Complete all mandatory assigned compliance tasks and acknowledgements
• Meet or exceed all performance expectations
• Exemplifies CDK Values and Leadership Expectations

Required Qualifications and Attributes:

• 7+ years of experience in learning & talent development, talent management, organizational design and effectiveness and/or HR business partnering
• Extensive experience working with digital learning content providers (e.g. LinkedIn Learning, Udemy, Skillsoft). Proven track-record with successful launch/implementation of learning platforms strongly preferred.
• Competent with Workday Learning Administration. Additional experience with Workday Skills Cloud, Talent Pools preferred.
• Excellent written & verbal communication skills; experience in presenting to employees, multiple levels of leadership and internal stakeholders
• Strong business consulting, stakeholder management, and HR acumen
• Experience with championing organizational and cultural change management initiatives
• Ability to be effective in a highly matrixed environment, to effectively communicate with and influence all levels of the organization and drive change
• Customer-focused, proven track record of building credibility and influence across the business and ability to gain alignment or consensus.
• Skilled at managing and synthesizing data to gauge adoption and effectiveness of learning programs and propose solutions to course-correct where applicable
• Demonstrated ability to invite diverse perspectives, promote an equitable, inclusive work environment and support workforce diversity
• Strong strategic planning, program and project management skills; ability to deliver through others on multiple initiatives simultaneously
• Ability to travel [approximately 10%] to achieve business objectives and support business objectives

Preferred Qualifications and Attributes:

• Bachelor’s Degree or equivalent
• Experience with instructional design tools and processes
• Certifications in psychometric assessments including Clifton Strengths, Korn Ferry Potential, Korn Ferry 360, and/or Hogan

Salary Range

$115,000 - $130,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)
• 401K Matching Program
• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.