Manager, Laboratory Services

Sutter Health; Santa Clara (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

Join a forward-thinking healthcare organization where your leadership will guide the pre-analytical and post-analytical stages of laboratory testing. In this vital role, you will collaborate with physicians and care teams to enhance patient care and operational efficiency. With a focus on quality and exceptional care experiences, you will develop strategic plans and policies that align with organizational goals. This position offers a dynamic work environment where your expertise will directly impact patient outcomes and foster a culture of excellence in healthcare delivery.

Qualifications

• 5 years of recent relevant experience in healthcare administration.
• Demonstrates expertise in laboratory testing processes.

Responsibilities

• Provides administrative leadership for laboratory testing processes.
• Develops and implements goals for patient care initiatives.

Skills

Leadership

Patient Care Coordination

Regulatory Knowledge

Budget Management

Communication Skills

Collaboration

Project Management

Education

Bachelor's in Healthcare Administration

Equivalent Experience

Job description

We are so glad you are interested in joining Sutter Health!

Organization:

MPHS-Mills-Peninsula Medical Center

Position Overview:

Provides administrative leadership for the pre-analytical, and post-analytical stages of the total testing processes of the laboratory while supporting operational analytical leadership. Establishes and implements goals, standards and practices that guide and support patient care initiatives while ensuring the delivery of high-value quality care and exceptional care experiences. Develops and fosters a solid partnership with physicians, medical staff and Sutter Health leaders, care teams and other employees to facilitate and collaborate on initiatives, to resolve operational challenges and/or to improve processes. Works with senior leadership to develop and establish short- and long-term strategic plans that complement system, operating unit or affiliate goals and initiatives, including business, operations, and/or organizational priorities. Sets priorities and allocates resources to align with business objectives and annual plan. Develops and establishes the direction of pre and post-analytic policies and procedures, and sets a structure for providing safe, consistent and effective patient care. Contributes and supports development of the overall operating and capital budget with input from management team, ensuring financial targets are achieved and variances are addressed timely. ***No CLS***

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Healthcare administration, business administration or related field or equivalent education/experience

CERTIFICATION & LICENSURE:

BLS-Basic Life Support Healthcare Provider

TYPICAL EXPERIENCE:

5 years recent relevant experience.

SKILLS AND KNOWLEDGE:

Demonstrates expertise in the pre-analytical and post-analytical stages of the total Laboratory testing process. Demonstrates knowledge to effectively plan and coordinate patient care consistent with applicable standards and regulations.

Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as it relates to operations and organization, with the ability interpret and implement applicable standards and requirements.

Knowledge of emerging treads and regulatory changes, and how it impacts operations.

Solid understanding of operations and workflows, and how department’s process/workflow impacts other department operations.

Understands business and operational requirements, demonstrating ability to design and establish goals to meet long and short- term objectives.

Demonstrates credible leadership presence, with the ability to respond to questions with logic, clarity, calmness and authority; and the ability to motivate and engage others.

Ability to build and establish effective working partnership with employees, peers and leaders to achieve business objectives. Collaboration skills to facilitate open sharing of information and cooperation with various stakeholders.

Ability to handle difficult circumstances and make sound business decisions with little direction. Working knowledge of wage and hour laws.

Demonstrates commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner.

Verbal and written communication skills, with the ability to convey concepts and communicate information or issues in a manner that is readily understood by management and employees.

Interpersonal skills with the ability to deliver presentations to a variety of audiences. Understanding of the budgetary process and the healthcare financial environment.

Demonstrates effectiveness in achieving goals through individuals without having direct control of those resources.

Delegates effectively, with the ability to manage and prioritize multiple projects in a fast-paced environment with changing business priorities. Demonstrates flexibility and is adaptable to change and is able to inspire others to welcome change.

Demonstrates ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment.

PHYSICAL ACTIVITIES AND REQUIREMENTS:
See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

#LI-AJ1

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $67.80 to $101.70 / hour

The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.