Manager Laboratory Operations

Lighthouse Lab Services; Cincinnati (OH); Hybrid; USD 69,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Company-paid Life Insurance

403b with employer match

Paid holidays

Paid vacation, sick time, and personal

Recruitment and development support

Job summary

Lighthouse Lab Services is seeking a Laboratory Services Manager to oversee laboratory operations across regional emergency department locations in the Cincinnati area. This leadership role balances daily operational oversight with hands-on technical support as needed, ensuring staff development and regulatory readiness.

The ideal candidate will have an Associate's or Bachelor's degree in Medical Laboratory Science and ASCP certification is preferred, with 1–3 years of progressively responsible

Qualifications

• Requires degree in Medical Laboratory Science or related field.
• ASCP certification preferred.
• 1–3 years of progressively responsible medical laboratory experience.

Responsibilities

• Provide day-to-day leadership for laboratory personnel across multiple locations.
• Communicate priorities, workflow expectations, and staffing to ensure efficient operations.
• Develop schedules and staffing plans to maintain coverage and competency.
• Support recruiting, onboarding, training, performance evaluations, and development initiatives.
• Foster a collaborative culture with coaching and performance management as needed.
• Oversee timekeeping, attendance, and related documentation.
• Maintain technical competency and perform bench testing as needed.
• Participate in weekend and holiday coverage as required.
• Troubleshoot technical issues and coordinate timely resolutions.
• Collaborate with physicians and departments to support patient care quality.
• Assist with budgeting, expense management, and workforce planning.
• Ensure operations are compliant and aligned with goals.
• Develop, maintain, and revise lab policies and procedures.
• Provide training to students, new employees, and staff while promoting development.
• Promote a safety-focused culture and regulatory compliance.
• Build strong working relationships with staff, vendors, and cross-functional teams.

Skills

Leadership

Communication

Team development

Phlebotomy

Organizational skills

Education

Associate's or Bachelor's degree in Medical Laboratory Science

ASCP certification (MLT or MLS/MT) preferred

Job description

Lighthouse Lab Services is partnering with a leading healthcare organization to identify a Laboratory Services Manager to oversee laboratory operations across multiple regional emergency department laboratory locations in the Cincinnati area.

This leadership role is responsible for managing daily laboratory operations, supporting and developing staff, ensuring regulatory compliance, and maintaining high standards of quality and patient care. The ideal candidate is a collaborative laboratory leader who enjoys balancing operational oversight with hands‑on technical support when needed.

The Role You'll Play:

Leadership & Staff Development

• Provide day-to-day leadership, coaching, and support for laboratory personnel across multiple laboratory locations.
• Communicate priorities, workflow expectations, and staffing assignments to ensure efficient operations.
• Develop schedules and staffing plans to maintain appropriate coverage and staff competency.
• Support recruiting, onboarding, training, performance evaluations, and professional development initiatives.
• Foster a positive, collaborative culture while providing coaching, mentoring, and performance management when appropriate.
• Manage employee timekeeping, attendance, and related documentation.

Laboratory Operations

• Maintain technical competency and perform bench testing as needed.
• Participate in weekend and holiday coverage based on operational needs.
• Troubleshoot technical and operational issues while coordinating timely resolution.
• Collaborate with physicians, healthcare providers, and internal departments to support quality patient care.
• Assist with departmental budgeting, expense management, and workforce planning.
• Ensure laboratory operations remain efficient, compliant, and aligned with organizational goals.

Quality & Regulatory Compliance

• Support quality assurance and continuous improvement initiatives.
• Maintain readiness for CAP and other regulatory inspections.
• Participate in root cause investigations and implementation of corrective actions.
• Ensure timely completion of required documentation and compliance activities.

Documentation & Education

• Assist with the development, maintenance, and revision of laboratory policies, procedures, and technical documentation.
• Support document control processes and regulatory requirements.
• Participate in training laboratory students, new employees, and existing staff while promoting ongoing professional development.

Safety & Collaboration

• Promote a strong culture of laboratory safety and regulatory compliance.
• Ensure adherence to infection control, PPE, and occupational safety standards.
• Build strong working relationships with laboratory staff, physicians, vendors, and cross-functional healthcare teams.

What You'll Bring:

• Associate's or Bachelor's degree in Medical Laboratory Science or a related laboratory science field.
• ASCP certification (MLT or MLS/MT) preferred.
• 1–3 years of progressively increasing responsibility in a medical laboratory
• Demonstrated leadership, communication, and team development skills.
• Strong organizational abilities with sound judgment and decision-making skills.
• Regional travel between Cincinnati sites, occasional travel to Dayton
• Continuous inspection and accreditation readiness experience
• Phlebotomy experience required

Salary, Schedule & Benefits:

• $69,000-$104,000 (DoE)
• Primarily 8 a.m.–5 p.m., with flexibility until 7 p.m.
• Medical, Dental, and Vision insurance
• Company-paid Life Insurance
• Retirement plan with employer match (403b with match)
• Paid holidays
• Paid vacation, sick time, and personal leave

At Lighthouse Lab Services, we offer solutions to help start, grow, and run clinical laboratories. Our recruiting team has over 23 years of proven success placing job seekers in positions ranging from entry-level Medical Technologists to seasoned Laboratory Directors. We recruit nationwide, for permanent and travel positions with clients ranging from small hospitals to large reference laboratories.

It is the policy of Lighthouse Lab Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Lighthouse Lab Services is committed to working and providing reasonable accommodation to individuals of all abilities, including persons with disabilities.

If at any time during the application process, you need an accommodation, please contact [e-mail] for assistance.

Lighthouse Lab Services | 844-974-1929 | lighthouselabservices.com