Manager, Laboratory Automation & AI Transformation Lab

IQVIA; Durham (NC); On-site; USD 80,000 - 167,000; Full time

Job summary

IQVIA Laboratories in Durham, NC is seeking a Manager to lead the transformation of our ligand binding bioanalytical laboratory into a digitally orchestrated and automated operation powered by AI-assisted workflows. You will design, deploy, and drive adoption of new working methods across sample handling, instrument integration, data capture, automated review, and compliant documentation.

Responsibilities include leading a cross-functional team, managing the product backlog, and establishing

Qualifications

• Bachelor's Degree in Science/Engineering or related field required.
• 5+ years in laboratory operations, lab transformation, automation programs, or digital lab systems.
• Experience implementing lab automation and/or digital lab platforms, including LIMS, ELN, and instrument integration.
• Familiarity with validation approaches and regulated laboratory environments, including risk-based validation, CSV, 21 CFR Part 11 concepts, data integrity, and audit trails.

Responsibilities

• Lead the automation transformation roadmap from concept through scaled deployment.
• Design and optimize end-to-end workflows across sample receipt, preparation, analysis, data capture, review, and reporting.
• Manage change across scientists, Quality Control, and operations by addressing skill gaps, role evolution, and adoption needs.
• Lead a multidisciplinary team of automation engineers, scientists, and QC documentation specialists to deliver measurable results.
• Define and prioritize the automation product backlog, including requirements, delivery sequencing, and user adoption.
• Establish effective operating rhythms such as sprint planning, standups, retrospectives, and release reviews where appropriate.
• Partner with Quality to implement quality-by-design, validation strategies, change control, and inspection readiness.
• Drive adoption through training, playbooks, ownership models, and clear exception-handling processes.

Skills

Leadership

Communication

Change management

Lean & agile

AI-assisted workflows

Education

Bachelor's degree in Science/Engineering

Tools

LIMS

ELN

Instrument integration

Job description

We are seeking Manager for our Laboratory Automation & AI Transformation Lab to join IQVIA Laboratories at Durham, NC . We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration.

Job Summary:

Lead the transformation of our ligand binding bioanalytical laboratory into an end-to-end digitally orchestrated and physically automated operation powered by AI-assisted workflows. This role drives the design, deployment, and adoption of new ways of working across sample handling, instrument integration, digital data capture, automated review and reporting, and compliant documentation.

What You'll Be Doing:

• Lead the automation transformation roadmap from concept through scaled deployment
• Design and optimize end-to-end workflows across sample receipt, preparation, analysis, data capture, review, and reporting
• Manage change across scientists, Quality Control, and operations by addressing skill gaps, role evolution, and adoption needs
• Lead a multidisciplinary team of automation engineers, scientists, and QC documentation specialists to deliver measurable results
• Define and prioritize the automation product backlog, including requirements, delivery sequencing, and user adoption
• Establish effective operating rhythms such as sprint planning, standups, retrospectives, and release reviews where appropriate
• Partner with Quality to implement quality-by-design, validation strategies, change control, and inspection readiness
• Drive adoption through training, playbooks, ownership models, and clear exception-handling processes

What We Are Looking For:

• Bachelor's Degree in Science/Engineering or related field required
• 5+ years in laboratory operations, lab transformation, automation programs, or digital lab systems.
• Experience implementing lab automation and/or digital lab platforms, including LIMS, ELN, and instrument integration
• Familiarity with validation approaches and regulated laboratory environments, including risk-based validation, CSV, 21 CFR Part 11 concepts, data integrity, and audit trails
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Strong leadership capability with experience guiding cross‑functional technical teams through complex transformation initiatives
• Excellent communication and stakeholder influence skills across scientists, engineers, Quality, IT, and leadership
• Ability to lead change effectively, resolve resistance through engagement, and build adoption into solutions from day one
• Lean and agile operational leadership in technical or regulated environments
• Familiarity with AI‑assisted workflows such as automated review, anomaly detection, and report drafting

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well‑being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $80,200.00 - $167,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full o