Manager, L&OD Programs and Operations

Nestlé S.A.; Arlington (VA); On-site; USD 113,000 - 170,000; Full time

Job summary

Nestlé USA is seeking a Program Manager, Learning & Organizational Development, to shape the learning ecosystem across the organization. Based in Arlington, VA, you will partner with HR and business leaders to oversee learning systems, budgets, and cross-functional programs that drive learner-centric development and operational excellence.

Ideal candidates have 7+ years in L&D or OD, experience with LMS, SAP, and Power BI, and willingness to travel up to 15%. This role reports to the Sr.

Qualifications

• Excellent verbal and written communication skills.
• Strong partnership skills with the ability to influence without authority.
• Experience managing complex programs and cross-functional stakeholders.

Responsibilities

• Program Management: oversee development programs, nominations, communications, participant tracking.
• Learning Platform Support: serve as escalation point for platform content, reporting, and user support.
• Budget & Financial Management: track and forecast L&D budgets and vendor management.
• Project & Operations Management: lead large-scale programs and coordinate class planning and marketing.

Skills

Communication skills

Cross-functional collaboration

Influence without authority

Education

Bachelor's degree in Organizational Development/IO Psychology/HR or related field

Tools

LMS Systems

SAP

Power BI

Job description

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship.

Position Summary

The Program Manager, Learning & Organizational Development (L&OD) plays a critical role in shaping the learning ecosystem across Nestlé USA. This role manages enterprise development programs, partners with HR and business leaders, oversees learning systems and platforms, and ensures operational excellence across the L&OD portfolio. The ideal candidate is a strategic thinker, a flawless operator, and a passionate advocate for learner centric development. This role will be based in Arlington, VA and will report up to the Sr. Manager, L&OD over programs and operations.

Key Responsibilities

Program Management

• Manage targeted development programs and the Rive Reine portfolio
• Oversee nominations, seat allocations, communications, and participant tracking
• Maintain the NextLevel App, SharePoint & vendor management for all programs
• Coordinate speakers, facilitators, vendors, logistics, contracts, and communications
• Project manage and implement any new programming year over year

Learning Platform Support

• Escalation point for GROW platform content, reporting, and user support
• Deliver nomination, Rive Reine, and learning metrics reporting
• Provide ad hoc analysis to inform decision-making and strategy
• Ensure data accuracy, user access, and system optimization
• Serve as primary support for HRBPs and HRBP Points of Contact
• Partner with TPM, DE&I, Analytics, and program sponsors to ensure alignment and execution
• Manage internal and vendor led contract processes
• Partner with Procurement and Legal to create, edit, or renegotiate agreements
• Maintain documentation and contract records

Budget & Financial Management

• Track and forecast L&D budgets
• Support consolidation of the Organizational Development budget
• Manage vendor profiles and SAP transactions
• Oversee invoice inbox and purchase order tracking

Project & Operations Management

• Lead project management for key L&OD
• Support class planning, marketing coordination with Tech, and process improvements

Requirements & Minimum Education

• Bachelor's degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, or related field (required)

Experience

• Minimum 7 years in learning & development, organizational development, training, talent management, or consulting
• Experience managing complex programs and cross-functional stakeholders
• Preferred experience with LMS Systems, SAP & PowerBI
• Ability to travel up to 15%
• Excellent verbal and written communication skills
• Ability to translate complex concepts into simple, actionable processes
• Strong partnership skills and ability to influence without authority

Project & Program Management

• Proven ability to plan, manage, and execute large-scale programs
• Comfort with ambiguity and agility in fast-moving environments
• Creative problem-solving under pressure

Technical & Analytical

• Proficiency with learning platforms and emerging learning technologies
• Ability to analyze data, generate insights, and support strategic decisions
• Ability to pilot, iterate, and pivot based on feedback

The approximate pay range for this position is $113,000 to $170,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us |Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.