Manager, IT Program Delivery

Axia Women's Health; Voorhees Township (NJ); Remote; USD 75,000 - 95,000; Full time

Job summary

A healthcare organization is seeking an HR Manager for Learning and Development to manage training initiatives and oversee IT project governance. The ideal candidate has significant HR management and IT project management experience, alongside proven leadership skills. This role allows for remote work with required travel, offering a range of benefits and a supportive work environment.

Benefits

Medical insurance plans

401(k) matching

Generous PTO offering

Free counseling

Discount programs

Qualifications

• 4 years of HR management experience, ideally with learning and development teams.
• 5-7 years in IT project management experience executing complex IT projects.
• Experience with mergers, acquisitions, and integrations.

Responsibilities

• Manage team in the development and execution of training and communication plans.
• Develop and implement IT governance frameworks and policies.
• Lead and oversee major programs related to IT product delivery.

Skills

Leadership skills

Communication skills

Project management methodologies

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration or related field

Master's degree

Tools

Smartsheets

JIRA

Job description

At Axia Women’s Health, recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana and Kentucky.

This position is remote, Eastern Time, with 25%-40% travel required.

Essential Functions:

• HR Manager for Learning and Development team – 50%
• IT Project Intake & IT Governance – 15%
• IT Product Delivery Leadership – 25%
• Continued professional development and other duties as assigned – 10%

Learning Program Development:

• Manage team in the development and execution of training and communication plans to drive business goals.
• Collaborate with department heads and subject matter experts to identify learning needs, ensuring program scalability to meet organizational needs.
• Establish evaluation metrics and assessment methods to measure the effectiveness of learning programs and execute corresponding improvement plans.
• Develop and maintain content review and transition to operations plan, ensuring end users and support colleagues have the information they need to be successful.
• Supervise administration, maintenance, and customization of the LMS and other learning technologies to ensure optimal functionality and user experience.
• Stay abreast of emerging learning technologies and trends to enhance the effectiveness of learning programs.
• Drive workflow design standardization, guide and enable data-driven decision-making.

Performance Support and Coaching:

• Provide guidance on best practices in training delivery techniques and methodologies.

IT Project Intake & IT Governance:

• Develop and implement IT governance frameworks, policies, and procedures to ensure alignment with organizational objectives and regulatory requirements.
• Establish processes for project prioritization, resource allocation, and decision-making to optimize IT investments.
• Cultivate strong relationships with internal stakeholders, including business units, IT teams, and executive leadership.
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of project delivery and learning initiatives.

IT Product Delivery Leadership:

• Lead and oversee major programs and initiatives related to IT product delivery, ensuring that projects are completed on time, within budget, and to the highest quality standards.
• Foster effective communication and collaboration among key stakeholders to understand business needs and translate them into actionable product roadmaps.
• Manage complex IT projects, delivering on budget and meeting stringent deadlines.
• Proactively identify and mitigate project risks, implementing effective solutions.
• Continuously evaluate and improve processes related to product delivery and training, identifying opportunities for efficiency gains, quality improvements, and enhanced customer satisfaction.
• Implement project management methodologies (e.g., Agile, Waterfall) to optimize efficiency and deliver results.

Supervisory Responsibilities - 50% of Role:

• Supervise a team of Learning and Development and informatics professionals responsible for workflow design, curriculum development, training delivery, colleague support, and LMS Administration.
• Provide guidance, mentorship, and support for team members to foster professional development.

Qualities & Skills:

• Strong leadership skills with the ability to inspire and motivate cross-functional teams.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., Smartsheets, JIRA).

Education & Experience:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field; Master's degree is a plus
• 4 years of HR management experience, ideally with learning and development teams, required
• 5-7 years in IT project management experience executing complex IT projects, healthcare experience strongly desired
• Experience with Mergers, Acquisitions and Integrations
• Relevant certifications such as PMP (Project Management Professional), ITIL (Information Technology Infrastructure Library), or Scrum Master certification are a plus

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Benefits Summary:

• Full-time benefit eligibility with choice of multiple medical insurance plans and benefits beginning the first of the month after starting.
• Axia-paid life insurance, short-term and long-term disability
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!
• 401(k) matching
• Generous PTO offering with additional time off for volunteering
• Free counseling for colleagues and family members, including parents and parents-in-law
• Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regard to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.