Manager IT Engineering

Advocate Health; Rome (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Advocate Health in the United States seeks a seasoned network engineering leader to direct enterprise routing, switching, wireless, WAN/SD-WAN, and related infrastructures. The role leads strategy, reliability, and modernization initiatives across cross-functional teams in a healthcare setting.

You will drive high availability, disaster recovery, and regulatory compliance while partnering with Architecture, Security, Cloud, and Application teams to deliver integrated solutions and measurable

Qualifications

• 8+ years of progressive experience in network engineering or related disciplines.
• 3+ years of leadership, supervisory, or team lead experience.
• Healthcare industry experience preferred.

Responsibilities

• Provides leadership, technical direction, and development for the Network Engineering team responsible for enterprise routing, switching, wireless, load balancing, internet connectivity, WAN, SD-WAN, and related infrastructure services.
• Develops and executes network strategies, roadmaps, standards, and engineering practices to support organizational growth, reliability, and digital transformation initiatives.
• Balances operational stability with technology innovation by evaluating emerging technologies and recommending appropriate solutions.
• Partners with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams to design, review, and approve integrated technology solutions.
• Ensures network designs support high availability, disaster recovery, business continuity, and regulatory requirements.
• Oversees operational performance, service availability, capacity planning, monitoring, maintenance, and lifecycle management activities.
• Establishes and monitors performance metrics, service level objectives, and operational KPIs.
• Leads major incident response activities and root cause analysis efforts while driving continuous improvement initiatives.
• Ensures effective change management practices are followed to minimize risk and service disruption.
• Coordinates engineering resources, project timelines, budgets, vendor activities, and stakeholder communications.
• Provides status reporting, risk identification, mitigation planning, and executive communications regarding project and operational activities.
• Establishes performance expectations, career development plans, and succession strategies.
• Supports recruitment, hiring, onboarding, performance management, and employee engagement initiatives.
• Promotes a culture of technical excellence, accountability, knowledge sharing, and continuous learning. Ensures adherence to applicable organizational policies, industry standards, and healthcare regulations.

Skills

Technical leadership

Executive communication

Stakeholder management

Strategic planning

Education

Bachelor's Degree in Information Technology

Tools

Cisco CCNP/CCDP

F5 Certification

Job description

Major Responsibilities

• Provides leadership, technical direction, and development for the Network Engineering team responsible for enterprise routing, switching, wireless, load balancing, internet connectivity, WAN, SD-WAN, and related infrastructure services.
• Develops and executes network strategies, roadmaps, standards, and engineering practices to support organizational growth, reliability, and digital transformation initiatives.
• Balances operational stability with technology innovation by evaluating emerging technologies and recommending appropriate solutions.
• Partners with Enterprise Architecture, Security, Infrastructure, Cloud, and Application teams to design, review, and approve integrated technology solutions.
• Ensures network designs support high availability, disaster recovery, business continuity, and regulatory requirements.
• Oversees operational performance, service availability, capacity planning, monitoring, maintenance, and lifecycle management activities.
• Establishes and monitors performance metrics, service level objectives, and operational KPIs.
• Leads major incident response activities and root cause analysis efforts while driving continuous improvement initiatives.
• Ensures effective change management practices are followed to minimize risk and service disruption.
• Coordinates engineering resources, project timelines, budgets, vendor activities, and stakeholder communications.
• Provides status reporting, risk identification, mitigation planning, and executive communications regarding project and operational activities.
• Establishes performance expectations, career development plans, and succession strategies.
• Supports recruitment, hiring, onboarding, performance management, and employee engagement initiatives.
• Promotes a culture of technical excellence, accountability, knowledge sharing, and continuous learning. Ensures adherence to applicable organizational policies, industry standards, and healthcare regulations.

Preferred Job Requirements

Education

Bachelor's Degree in Information Technology or related field

Certifications

One or more of the following preferred:

• Cisco CCNP/CCDP or equivalent
• F5 Professional Certification

Work Experience

• 8+ years of progressive experience in network engineering, infrastructure engineering, or related technical disciplines.
• 3+ years of leadership, supervisory, or team lead experience.
• Experience supporting large-scale enterprise network environments with multiple locations and mission-critical systems.
• Experience leading infrastructure projects and cross-functional technical initiatives.
• Healthcare industry experience preferred.

Knowledge, Skills, and Abilities

Technical Knowledge

• Strong knowledge of LAN, WAN, WLAN, data center, cloud, and internet technologies.
• Understanding of network monitoring, automation, Infrastructure as Code, and observability tools.
• Familiarity with enterprise load balancing, DNS, DHCP, and IP address management solutions.

Leadership and Business Skills

• Demonstrated ability to lead highly technical teams while remaining engaged in engineering and architectural decision-making.
• Strong stakeholder management and executive communication skills.
• Strong project management, budgeting, vendor management, and strategic planning capabilities.
• Strong analytical, troubleshooting, and root cause analysis skills.

Preferred Qualifications

• Experience supporting healthcare, hospital, or highly regulated environments.
• Experience with large-scale wireless, campus, data center, or hybrid cloud architectures.
• Experience supporting environments with 24x7 operational requirements.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.