Manager, IRT Operations

Teva; West Chester (Chester County); On-site; USD 90,000 - 130,000; Full time

Job summary

Teva is seeking a Clinical Supply & Logistics professional to own IRT/RTSM systems for ongoing and new clinical studies. You’ll translate protocols into IRT requirements, design, configure, and lead UAT with external vendors, ensuring data integrity across IRT, EDC, forecasting, and inventory systems.

You will establish cross-functional standards, track KPIs, manage vendor performance, and serve as the primary IRT contact during audits and inspections.

Qualifications

• 5+ years in pharma/biotech clinical operations or clinical supply chain.
• 3+ years hands-on IRT/RTSM ownership.
• Experience with major IRT platforms and external vendors.

Responsibilities

• Translate protocols and supply strategies into IRT/RTSM requirements and design.
• Lead configuration, UAT, release, maintenance, and close-out with external IRT vendors.
• Establish standards and best practices across multiple IRT vendors.
• Manage vendor performance, SLAs, change requests, and issue resolution.
• Track KPIs and own change control and Audit Trail Reviews.
• Ensure data integrity across IRT, EDC, forecasting, and inventory systems; act as primary IRT contact during audits.

Skills

IRT/RTSM ownership

Vendor management

Data integrity

Communication skills

Education

Bachelor's degree

Tools

Power BI

AI Tools

Job description

We Are Teva

We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we're dedicated to addressing patients' needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.

Our Team, Your Impact

Join Teva's Clinical Supply & Logistics team as the functional and technical owner of our Interactive Response Technology (IRT/RTSM) systems for new and ongoing clinical studies.

How You’ll Spend Your Day

• Translate protocols and supply strategies into IRT/RTSM requirements and design.
• Lead configuration, UAT, release, maintenance, and close-out with external IRT vendors.
• Establish consistent standards and best practices across multiple IRT vendors.
• Manage vendor performance, service levels, change requests, and issue resolution.
• Track KPIs and own change control and Audit Trail Reviews.
• Ensure data integrity across IRT, EDC, Forecasting Tool, and inventory systems, and act as primary IRT contact during audits and inspections.

Your Skills and Experience

• 5+ years in pharma/biotech clinical operations or clinical supply chain, with 3+ years of hands-on IRT/RTSM ownership.
• Experience with major IRT platforms and external vendor management.
• Strong knowledge of randomization, drug supply strategies, ICH E6, GCP, CSV, and GxP data integrity.
• Excellent communication and cross-functional collaboration skills.
• Bachelor's degree in Life Sciences, Engineering, Computer Science, or a related field.

Also Good to Have

• Global, multi-country Phase II-III trial experience and complex trial designs.
• Experience with IRT integrations to EDC/CTMS/inventory systems.
• Familiarity with risk-based quality management and KPI dashboards.
• Familiarity with Power BI and AI Tools

How We’ll Take Care of You

At Teva, better health starts from within, and that includes you. From day one, you'll be supported with benefits designed to help you thrive in and out of work. This includes generous annual leave, reward plans, flexible working schedules (dependent on role), access to tailored health support, and meaningful ways to give back to the community. When it comes to your career, you'll be encouraged to explore, evolve, and shape your path. Twist, our one-stop shop for career development platform, gives you access to a wide range of possibilities, from learning programs and short-term projects to opportunities for internal growth. Here, you'll be part of a culture that empowers you to reach your goals and prioritize your wellbeing every step of the way.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.