Manager, Investment Operations

Ameritas-Life-Insurance-Corp; Lincoln (NE); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Ameritas-Life-Insurance-Corp seeks a senior leader to oversee investment operations, drive service quality, ensure regulatory compliance, and manage risk. The role emphasizes operational efficiency and strong collaboration with internal teams and field partners.

The position supports development of a high‑performing team and guides processes to improve processing accuracy and timely delivery while aligning with policy standards.

Responsibilities

• Build and maintain strong relationships with internal departments and field partners by providing guidance, education, and issue resolution.
• Manage and develop a team responsible for investment operations functions, including coaching, performance management, and talent development.
• Oversee daily operations to ensure timely, accurate processing, reconciliation, and service delivery across all assigned functions.
• Monitor quality and performance through reviews, reporting, and metrics; identify risks and implement controls to ensure adherence to policies and standards.
• Ensure compliance with regulatory requirements, and internal policies; support and coordinate audits and examinations.
• Resolve complex escalations from team members, internal partners, and field partners by identifying root causes and implementing effective solutions.
• Evaluate and improve workflows, systems, and procedures to enhance efficiency, reduce risk, and improve the overall processing experience.
• Produce and analyze operational and management reporting, providing insights and recommendations to support decision‑making.
• Develop, implement, and maintain policies, procedures, and best practices to ensure consistent and compliant operations.
• Review and approve key transactions and activities, ensuring accuracy, completeness, and alignment with business and regulatory requirements.

Education

Bachelor

Job description

Remote USA Position-Ameritas HQ is Lincoln , Nebraska , United States

Area of Interests

Investments

Full-Time/Part Time

Full-time

Job Description

This role leads and oversees investment operations functions, ensuring high-quality service delivery, regulatory compliance, and effective risk management. The position drives operational efficiency, supports business growth, and develops a high-performing team while strengthening partnerships with internal stakeholders and field partners.

• This role can be hybrid (Lincoln, NE or Cincinnati, OH) or fully remote for the right candidate.

What you do:

• Build and maintain strong relationships with internal departments and field partners by providing guidance, education, and issue resolution.
• Manage and develop a team responsible for investment operations functions, including coaching, performance management, and talent development.
• Oversee daily operations to ensure timely, accurate processing, reconciliation, and service delivery across all assigned functions.
• Monitor quality and performance through reviews, reporting, and metrics; identify risks and implement controls to ensure adherence to policies and standards.
• Ensure compliance with regulatory requirements, and internal policies; support and coordinate audits and examinations.
• Resolve complex escalations from team members, internal partners, and field partners by identifying root causes and implementing effective solutions.
• Evaluate and improve workflows, systems, and procedures to enhance efficiency, reduce risk, and improve the overall processing experience.
• Produce and analyze operational and management reporting, providing insights and recommendations to support decision‑making.
• Develop, implement, and maintain policies, procedures, and best practices to ensure consistent and compliant operations.
• Review and approve key transactions and activities, ensuring accuracy, completeness, and alignment with business and regulatory requirements.

What you bring:

• Bachelor