Investment Operations Manager

Ameritas; United States; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid work options

Remote work possible

Job summary

Ameritas is seeking a senior leader to oversee investment operations, ensuring quality service, regulatory compliance, and strong risk controls. You will steer a high-performing team, partner with internal stakeholders, and drive efficiency in processing across multiple platforms.

The role requires FINRA Series 7 and 24, leadership experience, and a background in broker-dealer or RIA environments. Hybrid work is available in Lincoln, NE or Cincinnati, OH, or remote for the right candidate.

Qualifications

• Bachelor’s Degree or equivalent experience is required.

Responsibilities

• Build and maintain relationships with internal departments and field partners.
• Lead and develop a team responsible for investment operations functions, including coaching and performance management.
• Oversee daily operations to ensure timely, accurate processing, reconciliation, and service delivery.
• Monitor quality and performance through reviews, reporting, and metrics; identify risks and implement controls.
• Ensure regulatory compliance and support audits and examinations.
• Resolve escalations by identifying root causes and implementing solutions.
• Evaluate and improve workflows, systems, and procedures to enhance efficiency and reduce risk.
• Produce and analyze operational reporting to support decision-making.
• Develop, implement, and maintain policies, procedures, and best practices for compliant operations.
• Review and approve key transactions to ensure accuracy and compliance.

Skills

Leadership

Team management

Coaching

Regulatory compliance

Risk management

Relationship building

Advisory/Late.. wait

Education

Bachelor’s Degree or equivalent experience

Tools

FINRA Series 7

FINRA Series 24

FINRA Series 66/63/65

Docupace

Orion

Schwab

National Financial Services

Job description

This role leads and oversees investment operations functions, ensuring high-quality service delivery, regulatory compliance, and effective risk management. The position drives operational efficiency, supports business growth, and develops a high-performing team while strengthening partnerships with internal stakeholders and field partners.

• This role can be hybrid (Lincoln, NE or Cincinnati, OH) or fully remote for the right candidate.

What you do:

• Build and maintain strong relationships with internal departments and field partners by providing guidance, education, and issue resolution.
• Manage and develop a team responsible for investment operations functions, including coaching, performance management, and talent development.
• Oversee daily operations to ensure timely, accurate processing, reconciliation, and service delivery across all assigned functions.
• Monitor quality and performance through reviews, reporting, and metrics; identify risks and implement controls to ensure adherence to policies and standards.
• Ensure compliance with regulatory requirements, and internal policies; support and coordinate audits and examinations.
• Resolve complex escalations from team members, internal partners, and field partners by identifying root causes and implementing effective solutions.
• Evaluate and improve workflows, systems, and procedures to enhance efficiency, reduce risk, and improve the overall processing experience.
• Produce and analyze operational and management reporting, providing insights and recommendations to support decision-making.
• Develop, implement, and maintain policies, procedures, and best practices to ensure consistent and compliant operations.
• Review and approve key transactions and activities, ensuring accuracy, completeness, and alignment with business and regulatory requirements.

What you bring:

• Bachelor’s Degree or equivalent experience is required.
• 4-7 years of experience with a Broker-Dealer /and/or RIA is required.
• Previous leadership or supervisory experience of 2+ years strongly desired
• Experience with cashiering/money movement is strongly preferred.
• FINRA series 7 and 24 are required.
• FINRA Series 66 or 63 & 65 are preferred.
• Experience in advisory and/or financial planning fee billing, and operations processing is preferred.
• Previous experience with National Financial Services, Schwab, Docupace, Orion desired.

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:

For your money:

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Thrive Days - Personal time off.
• Paid time off (PTO).

For your health and well-being:

• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.

For your professional growth:

For your community:

• Matching donations program.

For your family:

• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

Application Deadline

This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.