Manager, Intake & Insurance Verification

Centene Management Company LLC; Town of Florida (NY); Hybrid; USD 70,000 - 126,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K plans

Stock options

Tuition reimbursement

Paid time off

Job summary

Centene in New York seeks an experienced intake/verification professional to oversee intake, referral management and insurance verification programs. You will implement initiatives, monitor quality, and ensure compliance with contractual requirements and deadlines.

With 4+ years in intake or verification, you will develop standardized processes, coordinate with sales and operations, and drive timely enrollment data reporting across programs.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• 4+ years of intake or insurance verification experience.

Responsibilities

• Manage intake, referral management and insurance verification functions.
• Develop indicators for monitoring and evaluating quality of work and turnaround times.
• Ensure accurate, timely reporting for intake core processes.

Education

Bachelor's degree in related field or equivalent experience

Job description

Position Purpose

Manage all activities related to the intake, referral management and insurance verification functions, including implementation of initiatives.

Key Details

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Develop indicators for monitoring and evaluating quality of work and meeting turnaround time standards Establish work directions, resolve problems, and set performance expectations and deadlines to ensure timely completion of all department deliverables Evaluate current procedures and practices and implement changes ensuring compliance with all related laws, regulations and contractual requirements Ensure all deadlines related to referral processing and turnaround times for the assigned programs are met Ensure up to date quality control processes to ensure integrity of enrollment and insurance verification data Develop and ensure a consistent work process is followed around new patient admission tracking in conjunction with sales team Evaluate the effectiveness of the intake and related program activities ensuring consistency of work processes and recommend changes Identify utilization trends of incomplete or inaccurate verification processes and develop appropriate work processes to respond to exceptions and minimize financial risk Ensure accurate, timely, and efficient reporting for intake core processes Develop indicators for monitoring and evaluating quality of work and meeting turnaround time standards Establish work directions, resolve problems, and set performance expectations and deadlines to ensure timely completion of all department deliverables Evaluate current procedures and practices and implement changes ensuring compliance with all related laws, regulations and contractual requirements Ensure all deadlines related to referral processing and turnaround times for the assigned programs are met Ensure up to date quality control processes to ensure integrity of enrollment and insurance verification data Develop and ensure a consistent work process is followed around new patient admission tracking in conjunction with sales team Evaluate the effectiveness of the intake and related program activities ensuring consistency of work processes and recommend changes Identify utilization trends of incomplete or inaccurate verification processes and develop appropriate work processes to respond to exceptions and minimize financial risk Ensure accurate, timely, and efficient reporting for intake core processes.

Education and Experience

Bachelor's degree in related field or equivalent experience. 4+ years of intake or insurance verification experience.

Pay Range

$70,100.00 - $126,200.00 per year. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

About Centene

At Centene, we connect people to the care they need to live healthier lives - and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Equal Opportunity Employer

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Candidate Information

Thanks for your interest in Centene and its subsidiary companies. We’re so glad that you’ve decided to fill out an application and take the next step to find your purpose. Also, we’re here to help support you on your candidate journey. Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.