Senior Director, Product Implementation

Centene Management Company LLC; Missouri; Hybrid; USD 186,000 - 353,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off + holidays

Remote, hybrid, field or office work

Job summary

Centene Management Company LLC is seeking a senior product leader to guide strategic direction across multiple enterprise products. You will own roadmaps, governance, and ROI, aligning business leaders and technologists on a global scale.

The role requires 10+ years in ops and systems integration with strong agile project management, budgeting experience, and prior leadership. Flexible remote/hybrid work options apply.

Qualifications

• Bachelor’s degree in Business or related field.
• 10+ years of business operations and systems integration experience in call center, enrollment, billing, payment processing, or similar operations apps.
• 5+ years of experience in agile software development and large scale program and project management.
• Management experience including budgeting and business case development.
• Previous management experience including hiring, training, assigning work, managing performance and change management.

Responsibilities

• Translate business strategy into product strategy and roadmaps by aligning business leaders and technology teams.
• Own end-to-end product lifecycle of multiple enterprise-wide products including design, development and implementation.
• Ensure ongoing funding and ROI measurement for product development.
• Coach and monitor agile development processes to maintain productivity and efficiency.
• Collaborate with senior leadership to negotiate changes to systems and practices.
• Synthesize market changes and technology improvements into actionable product improvements.
• Partner with stakeholders to provide global viewpoints across use cases.
• Drive a cyclical process of business value, forecasting, ROI, and product development.
• Align stakeholders on complex needs into a global product strategy across Centene.
• Own governance from concept to production of multiple products at a global Centene level.
• Perform other duties as assigned and comply with policies.

Skills

Product strategy

Roadmap development

Stakeholder alignment

Agile leadership

Global governance

Education

Bachelor’s degree in Business or related field

10+ years of business operations and systems integration experience

5+ years of agile software development experience

Budgeting & business case development

Hiring, training & performance management

Job description

Position Purpose

• Responsible for guiding the strategic product direction for department.
• Responsible for the product road map, development and implementation, opportunity identification, business case development, industry research, and new product introduction across the product set.
• Responsible for end-to-end product governance from concept to production of multiple products at a global level.
• Align and engage stakeholders on complex business needs into a product strategy on a global level.

Key Details

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Responsibilities

• Lead the translation of business strategy into product strategy and roadmaps by facilitating the collaboration and alignment of business leaders and technology teams.
• Responsible for the overall product lifecycle of multiple enterprise-wide products including design, development and implementation and support.
• Ensure the ongoing funding and investment of product development and ensure the measure efficiencies gained, value realized and ROI.
• Ensure the overall health of the agile development process providing coaching and monitoring of the process to ensure productivity and efficiency of the development process and teams engagement.
• Collaborate and influence senior leadership and technology teams to negotiate and agree on proposed new systems and changes to existing systems and practices.
• Actively synthesize and integrate market changes and technology improvements to actionable improvements for products.
• Act as a thought leader by partnering closely with internal and external stakeholders to provide a global viewpoint and extend applications across use cases.
• Drive a sustainable cyclical process of business value, financial review, forecasting, idea generation, opportunity sizing, business case preparation, product development, and implementation.
• Responsible for aligning and engaging stakeholders on complex business needs into a product strategy on a global level across the Centene organization.
• Own the end-to-end product governance from concept to production of multiple products at a global Centene level.
• Performs other duties as assigned
• Complies with all policies and standards

Education & Experience

• Bachelor’s degree in Business or related field.
• 10+ years of business operations and systems integration experience for call center, enrollment, billing, payment processing, or similar operations applications.
• 5+ years of experience in agile software development and large scale program and project management.
• Management experience with budgeting and business case development.
• Previous management experience including responsibilities for hiring, training, assigning work, managing performance of staff and change management.
• Health insurance and program management experience preferred.

Pay Range

Pay Range: $185,700.00 - $352,500.00 per year

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• a flexible approach to work with remote, hybrid, field or office work schedules

Actual pay will be adjusted based on an individual's skills, experience, education and other job-related factors permitted by applicable law, including full-time or part-time status.

Total compensation may also include additional forms of incentives.

Benefits may be subject to program eligibility.

Commitment to Diversity & Inclusion

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act.

Company Overview

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Should you need an accommodation, please email [e-mail].

Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.