Manager Insurance & Self Pay Collection

adventhealth; Orlando (FL); On-site; USD 61,000 - 113,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave 4 Weeks

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Florida seeks a seasoned Revenue Cycle Manager to lead hospital billing initiatives, supervise departments, and optimize core systems. You will partner with leaders to develop KPIs, implement best practices, and drive training across facilities.

The role emphasizes process improvements and cross-team collaboration to ensure accurate patient billing and timely cash collections. Required: 4+ years in hospital billing and supervisory experience; bachelor's degree in business or

Qualifications

• 4+ years of experience in hospital or physician billing or related area.
• Previous management/supervisory experience is required.
• Certifications in revenue cycle are preferred.

Responsibilities

• Manage World Class Revenue Cycle initiatives and support departments.
• Develop, monitor and communicate KPI dashboards to leadership.
• Oversee core revenue cycle systems and ensure proper utilization in the field.
• Lead process improvements, testing, and documentation for new systems.
• Collaborate with education teams to create training materials.

Skills

Hospital billing

Supervisory experience

Education

Bachelor's in business or related field

Master's in business or related field

Tools

EPIC Credential

CRCR Certification

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

900 HOPE WAY

City:

ALTAMONTE SPRINGS

State:

Florida

Postal Code:

32714

Job Description:

Manages World Class Revenue Cycle initiatives, acting as a resource to hospital revenue cycle departments, Single Billing Office, and centralized business offices. Creates, maintains, and monitors best practice workflows in coordination with Revenue Cycle leaders and communicates these workflows to the field. Manages the core revenue cycle system and related applications, alerting leaders to best practice deviations, system failures, or improvement opportunities. Assists in developing and monitoring key performance indicators in revenue cycle management and facilitates communication of these KPIs to leadership. Supervises Single Billing Office performance against service level agreements to ensure timely, efficient, and accurate patient billing activities. Travels to World Class Revenue Cycle centers to support operations, new facility system activations, and best practice initiatives. Assists Revenue Cycle leaders in testing and developing new processes and software applications, ensuring correct utilization in the field. Creates policies and procedures that support World Class Revenue Cycle operations. Collaborates with Corporate Revenue Cycle educators to develop current and meaningful training documentation. Acts as a subject matter expert in core systems and revenue cycle applications that support operations. Collaborates with Corporate Revenue Management Data Analytics team on billing-related reporting enhancements. Works with other revenue cycle operations areas to support revenue cycle initiatives. Performs other duties as assigned.

Education:

• Bachelor's in business or related field [Required]
• Master's in business or related field [Preferred]

Work Experience:

• 4+ of experience in hospital or physician billing, patient financial services, or related area [Required]
• Previous management/supervisory experience [Required]

Licenses and Certifications:

• Certified Revenue Cycle Rep (CRCR) [Preferred]
• EPIC Credential (EPIC CRED) [Preferred]

Pay Range:

$60,756.80 - $113,006.40

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.