Manager Information Technology Services 2, (SG-M3) Item# 00600

State Comptroller, Office of the; City of Rensselaer (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The New York State Comptroller's Office is seeking a Manager of Information Technology Services 2 to provide operational leadership for Scheduling Services, the Mail Center, and Facilities Management. The role is based in Troy, NY, and requires experience in technical writing, team leadership, and project management.

Ideal candidates bring strong interpersonal skills, proven problem-solving abilities, and the capacity to manage multiple priorities and deadlines in a complex environment.

Qualifications

• Demonstrated experience in Technical Writing (2-5 years).
• Demonstrated experience in Leading Teams (2-5 years).
• Demonstrated experience in Project Management (2-5 years).
• Excellent interpersonal skills and professional communication.
• Strong troubleshooting, problem solving, and organizational skills.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Oversee day-to-day operations of Scheduling Services, Mail Center, and Facilities Management teams to ensure consistent, high-quality service delivery.

Skills

Technical Writing

Leading Teams

Project Management

Interpersonal Skills

Troubleshooting

Task/Deadline Management

Job description

Manager of Information Technology Services 2 at the New York State Comptroller's Office provides operational leadership and oversees day-to-day operations of Scheduling Services, Mail Center, and Facilities Management teams to ensure consistent, high-quality service delivery. The role is based in Troy, NY, and requires experience in technical writing, leading teams, and project management.

Key qualifications:

• Demonstrated experience in Technical Writing (2-5 years)
• Demonstrated experience in Leading Teams (2-5 years)
• Demonstrated experience in Project Management (2-5 years)
• Excellent interpersonal skills and professional communication
• Strong troubleshooting, problem solving, and organizational skills
• Ability to manage multiple tasks and deadlines