Manager, Indirect Tax

PayPal Inc.; San Jose (CA); On-site; USD 109,000 - 156,000; Full time

Benefits offered by this job

Performance bonus

Equity

Healthcare benefits

Generous paid time off

Job summary

PayPal is seeking an Indirect Tax Manager to lead US indirect tax strategy and compliance. You will advise on sales & use, personal property, and gross receipts taxes, support audits, and guide cross-functional teams across Finance, Legal, Product, and AP.

Reporting to the Director of Indirect Tax - Americas, you’ll help build scalable tax processes, evaluate new products, and ensure timely tax guidance to business stakeholders.

Qualifications

• 8+ years of indirect tax experience and a Bachelor's degree or equivalent
• Experience leading others
• Proficiency with indirect tax software and research tools listed
• Excellent communication and stakeholder management

Responsibilities

• Oversee tax matters across multiple jurisdictions.
• Partner with tax leadership to evaluate tax impacts of business initiatives.
• Drive process improvements, systems enhancements, and best practices.
• Provide technical guidance and training to team members.
• Support audits and interactions with tax authorities.

Skills

Indirect tax expertise

Analytical & communication skills

Project management

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Vertex

CCH IRD

RIA Checkpoint

SAP

Microsoft Excel

Word

Job description

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

The Indirect Tax Manager will be a key technical expert supporting PayPal's U.S. indirect tax strategy and compliance. This role is responsible for tax advisory, audit support, and technical analysis across sales & use tax, personal property tax, and gross receipts taxes for PayPal and its U.S. affiliates. The successful candidate will collaborate across Tax, Finance, Legal, Product, and AP functions-managing complex audits, researching evolving tax developments, and delivering timely tax guidance to business stakeholders. This position reports to the Director of Indirect Tax - Americas and is part of a broader global Indirect Tax team committed to building sustainable tax strategies and driving continuous improvement in tax operations.

Job Description

Essential Responsibilities

• Oversee tax matters across multiple jurisdictions.
• Partner with tax leadership to evaluate tax impacts of business initiatives.
• Drive process improvements, systems enhancements, and best practices.
• Provide technical guidance and training to team members.
• Support audits and interactions with tax authorities.

Minimum Qualifications

• 8+ years of relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
• Experience leading others

Additional Responsibilities & Preferred Qualifications

• Key Responsibilities
  • Lead or support sales & use tax, personal property tax, and gross receipts tax audits from initiation through resolution
  • Prepare comprehensive audit schedules, workpapers, and supporting documentation for auditor and government document requests
  • Manage audit timelines, stakeholder communication, and escalation of complex or high-risk issues to senior leadership
  • Coordinate with external tax consultants and internal teams (Accounting, Finance, Legal) to resolve audit findings
• Tax Audit & Compliance Management
  • Lead or support sales & use tax, personal property tax, and gross receipts tax audits from initiation through resolution
  • Prepare comprehensive audit schedules, workpapers, and supporting documentation for auditor and government document requests
  • Manage audit timelines, stakeholder communication, and escalation of complex or high-risk issues to senior leadership
  • Coordinate with external tax consultants and internal teams (Accounting, Finance, Legal) to resolve audit findings
• Tax Research & Advisory
  • Research and monitor changes in indirect tax law, regulations, and case law with potential impact on PayPal's business and affiliates
  • Provide timely, accurate tax guidance and technical analysis to Finance, Product, and Business stakeholders on indirect tax implications of new products, services, and business initiatives
  • Respond to ad-hoc indirect tax inquiries with clear written and verbal analysis
  • Support tax provision accounting and policy development for indirect tax matters
• Tax Software & Systems
  • Advise on and support deployment of indirect tax software solutions (Avalara, OneSource, Vertex) for new products, services, and technology initiatives
  • Identify optimization opportunities in tax technology and systems
• Cross-Functional Collaboration
  • Drive or assist in the preparation and analysis of complex, moderately cross-functional tax projects (M&A structuring, new market entry, regulatory changes, process improvements)
  • Collaborate with AP, Product, Legal, Accounting, and Finance teams to gather information, resolve technical questions, and ensure accurate reporting
  • Serve as an escalation point and trusted advisor for indirect tax questions across the organization

Required Qualifications

• Bachelor's degree in Accounting, Finance, or related field
• 7+ years of indirect tax experience, with demonstrated expertise in sales & use tax; prefer mix of Big 4/national accounting firm experience and in-house corporate tax roles
• Advanced proficiency in indirect tax research tools (Vertex, CCH IRD, RIA Checkpoint, or equivalent)
• Strong analytical, organizational, and problem-solving skills
• Detail-oriented with ability to manage multiple projects and deadlines
• Excellent written and oral communication skills
• Proficiency in SAP, Microsoft Excel (pivot tables, data analysis, VLOOKUP) and Word
• Ability to work both independently and as part of a cross-functional team
• Organized, proactive, and capable of managing ambiguity

Strongly Preferred Qualifications

• Sales & Use, Personal property tax audit experience and management
• Sales tax nexus analysis and multistate tax compliance
• Tax provision accounting experience (ASC 450)
• Certified Public Accountant (CPA) or progress toward certification
• Nice-to-Have Qualifications

Nice-to-Have Qualifications

• Canadian GST/HST compliance and audit experience
• Value Added Tax (VAT) or international indirect tax experience
• LATAM indirect tax experience (Mexico, Brazil, or other key markets)
• E-commerce platform tax knowledge
• Experience supporting financial technology or payments industry

Subsidary:PayPalTravel Percent:0- The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range:New York City, New York: ($109,000.00 - $156,200.00 Annually)Additional Location(s) | Pay Range:Chicago, Illinois: ($95,500.00 - $141,900.00 Annually)Austin, Texas: ($95,500.00 - $141,900.00 Annually)San Jose, California: ($109,000.00 - $156,200.00 Annually)Scottsdale, Arizona: ($94,000.00 - $134,750.00 Annually)Omaha, Nebraska: ($94,000.00 - $134,750.00 Annually)Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Our Benefits: At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing-physical, emotional, and financial-delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.