Manager, Indirect Tax

PayPal; Austin (TX); Hybrid; USD 96,000 - 142,000; Full time

Job summary

PayPal is seeking an Indirect Tax Manager to support the U.S. indirect tax strategy, compliance, and advisory work. You will collaborate with Tax, Finance, Legal, Product, and AP teams to manage audits, research evolving tax developments, and deliver timely guidance to business partners.

The role reports to the Director of Indirect Tax – Americas and sits within a global Indirect Tax team focused on sustainable tax operations and process improvement.

Qualifications

• Strong knowledge of sales and use tax rules across multiple states.
• Experience leading tax audits and coordinating with cross-functional teams.
• Proven ability to interpret indirect tax law and provide practical guidance.

Responsibilities

• Lead or support audits of sales/use tax, property tax, and gross receipts.
• Deliver timely tax guidance to Finance, Product, and Business teams.
• Coordinate with external advisors and internal stakeholders to resolve audit findings.

Skills

Sales & use tax

Audit management

Tax research

Cross-functional collaboration

Education

Bachelor's degree in Accounting/Finance

Tools

Vertex

CCH IRD

SAP

Excel

Job description

The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary:The Indirect Tax Manager will be a key technical expert supporting PayPal's U.S. indirect tax strategy and compliance. This role is responsible for tax advisory, audit support, and technical analysis across sales & use tax, personal property tax, and gross receipts taxes for PayPal and its U.S. affiliates. The successful candidate will collaborate across Tax, Finance, Legal, Product, and AP functions—managing complex audits, researching evolving tax developments, and delivering timely tax guidance to business stakeholders. This position reports to the Director of Indirect Tax – Americas and is part of a broader global Indirect Tax team committed to building sustainable tax strategies and driving continuous improvement in tax operations.Job Description:Essential Responsibilities:Essential Responsibilities:Oversee tax matters across multiple jurisdictions.Partner with tax leadership to evaluate tax impacts of business initiatives.Drive process improvements, systems enhancements, and best practices.Provide technical guidance and training to team members.Support audits and interactions with tax authorities.Minimum Qualifications:8+ years of relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.Experience leading othersAdditional Responsibilities & Preferred Qualifications:Key ResponsibilitiesTax Audit & Compliance ManagementLead or support sales & use tax, personal property tax, and gross receipts tax audits from initiation through resolutionPrepare comprehensive audit schedules, workpapers, and supporting documentation for auditor and government document requestsManage audit timelines, stakeholder communication, and escalation of complex or high-risk issues to senior leadershipCoordinate with external tax consultants and internal teams (Accounting, Finance, Legal) to resolve audit findingsTax Research & AdvisoryResearch and monitor changes in indirect tax law, regulations, and case law with potential impact on PayPal's business and affiliatesProvide timely, accurate tax guidance and technical analysis to Finance, Product, and Business stakeholders on indirect tax implications of new products, services, and business initiativesRespond to ad-hoc indirect tax inquiries with clear written and verbal analysisSupport tax provision accounting and policy development for indirect tax mattersTax Software & SystemsAdvise on and support deployment of indirect tax software solutions (Avalara, OneSource, Vertex) for new products, services, and technology initiativesIdentify optimization opportunities in tax technology and systemsCross-Functional CollaborationDrive or assist in the preparation and analysis of complex, moderately cross-functional tax projects (M&A structuring, new market entry, regulatory changes, process improvements)Collaborate with AP, Product, Legal, Accounting, and Finance teams to gather information, resolve technical questions, and ensure accurate reportingServe as an escalation point and trusted advisor for indirect tax questions across the organizationRequired QualificationsBachelor's degree in Accounting, Finance, or related field7+ years of indirect tax experience, with demonstrated expertise in sales & use tax; prefer mix of Big 4/national accounting firm experience and in-house corporate tax rolesAdvanced proficiency in indirect tax research tools (Vertex, CCH IRD, RIA Checkpoint, or equivalent)Strong analytical, organizational, and problem-solving skillsDetail-oriented with ability to manage multiple projects and deadlinesExcellent written and oral communication skillsProficiency in SAP, Microsoft Excel (pivot tables, data analysis, VLOOKUP) and WordAbility to work both independently and as part of a cross-functional teamOrganized, proactive, and capable of managing ambiguityStrongly Preferred QualificationsSales & Use, Personal property tax audit experience and managementSales tax nexus analysis and multistate tax complianceTax provision accounting experience (ASC 450)Certified Public Accountant (CPA) or progress toward certificationNice-to-Have QualificationsCanadian GST/HST compliance and audit experienceValue Added Tax (VAT) or international indirect tax experienceLATAM indirect tax experience (Mexico, Brazil, or other key markets)E-commerce platform tax knowledgeExperience supporting financial technology or payments industrySubsidiary:PayPalTravel Percent:0-The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:Primary Location | Pay Range:New York City, New York: ($109,000.00 - $156,200.00 Annually)Additional Location(s) | Pay Range:Chicago, Illinois: ($95,500.00 - $141,900.00 Annually)Austin, Texas: ($95,500.00 - $141,900.00 Annually)San Jose, California: ($109,000.00 - $156,200.00 Annually)Scottsdale, Arizona: ($94,000.00 - $134,750.00 Annually)Omaha, Nebraska: ($94,000.00 - $134,750.00 Annually)Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.Who We Are:Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail] at PayPal:Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please Join our Talent Community.We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.Notice to Applicants and Employees who reside within New York City.