Manager in Training WI

ANCHOR POINT MANAGEMENT GROUP; Wisconsin Rapids (WI); On-site; USD 23,419 - 45,460; Full time

Job summary

The Anchor Point Management Group is seeking a Restaurant General Manager for a Taco Bell unit in Wisconsin Rapids, WI. This hands-on leadership role oversees daily operations, staffing, guest service, and financial controls to ensure clean, fast, and friendly service.

You will train crew, shift leaders and the assistant GM, manage performance, scheduling, and compliance with food safety regulations, while driving sales growth and maintaining high standards across all shift times.

Qualifications

• Must be at least 18 years old.
• Minimum 6 months in a shift management or supervisory role in a service-related business.
• Legal right to work in the United States.
• Open availability and ability to work flexible hours and all shifts.
• Basic math and reading skills.
• Excellent oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Good hygiene and reliable transportation.
• Demonstrated ability to maintain financial controls and coach/train employees.

Responsibilities

• Controls costs across food, labor, cash, and other expenses per company guidelines and budget.
• Drives sales growth by improving speed of service, food quality, and guest satisfaction.
• Maintains adequate staffing levels for all days/parts and schedules.
• Conducts performance appraisals for crew, shift managers, and the assistant GM.
• Leads hiring for crew, shift leaders, and assistant GMs.
• Coaches and trains staff to meet certification and performance standards.
• Maintains cleanliness and compliance with sanitation guidelines and regulations.
• Ensures compliance with local, state, and federal employment laws.
• Ensures a safe restaurant environment and coordinates preventative maintenance with maintenance teams.
• Delivers excellent guest service and handles guest complaints to foster repeat business.
• Provides timely feedback to area coach on operating results via daily calls and meetings.
• Manages turnover through effective selection and training and maintains a positive work environment.
• Goes on the floor to prepare food as needed and handles cash register duties when required.

Skills

Leadership

Operational management

Guest service

Staff training

Financial control

Education

High school diploma or GED

Job description

Job DetailsJob Location: 1750 8th St. South, Wisconsin Rapids, WI - Wisconsin Rapids, WI 54494Salary Range: $16.70 - $33.17 Hourly

The Restaurant General Manager (RGM) provides overall leadership and direct supervision for operations of an individual Taco Bell Unit. They are accountable for the organized, efficient, and profitable operation of their restaurant by achieving and maintaining high standards of cleanliness, hospitality, accuracy, building maintenance, product quality, and speed of service. The RGM directly performs hands on operational work as necessary to train employees, respond to guest service needs, or otherwise role model appropriate skills and behaviors in their restaurant.

Duties and Responsibilities:

• Ensures that cost categories including food cost, labor cost, cash and controllable expenses are controlled to company guidelines and budgeted levels.
• Works within their restaurant to produce positive sales growth by demonstrating improvement on 5 Bells, CORE, speed of service and food quality.
• Ensures adequate staffing levels are maintained for all days and day parts, to meet all scheduling requirements.
• Prepares and conducts crew member, shift manager, and assistant general manager performance appraisals.
• Performs the hiring process for a new crew members, shift leaders, and assistant general managers.
• Coaches and councils all crew members and managers and are responsible for training and developing their team to expected certification and performance levels.
• Maintain the restaurant cleanliness and organization, following all food service sanitation guidelines and regulations.
• Ensures compliance with all local, state, and federal laws pertaining to employment.
• Verifies the restaurant environment is safe for both employees and guests and takes corrective action when needed.
• Ensures that preventative maintenance procedures are followed for all equipment and facilities and report any needed repairs to the maintenance department and your area coach.
• Ensures excellent levels of guest service on all shifts and properly handles guests’ complaints to facilitate repeat business.
• Provides relevant and timely feedback to their area coach on operating results, specifically through the daily call procedure and weekly area meetings.
• Effectively manages turnover by practicing effective selection and training and by treating their people right and fostering a positive work environment.
• Preparing food as needed for guests and training purposes as well as handling the cash register and money when required.

QualificationsKnowledge and Skill Requirements:

• Must be at least 18 years old or older.
• Strong preference for an internal promote who has completed all required learning zone training and certifications.
• High school diploma or GED is required.
• Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service-related business.
• Legal right to work in the United States.
• Have open availability and the ability to work flexible hours and all shifts as needed.
• Basic math and reading skills.
• Excellent oral and written communication skills
• Ability to learn quickly with a can-do attitude.
• Comes to work with good hygiene.
• Has reliable transportation and able to arrive to work on time.
• Demonstrated ability to maintain financial controls and coach and train employees.
• A positive, friendly, and courteous attitude.

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.