Manager in Training - Warsaw - FT

Goodwill Industries Group; Warsaw (IN); On-site; USD 43,000 - 52,000; Full time

Job summary

Goodwill is seeking a Store Manager for the Warsaw, IN location to lead daily operations in a fast-paced retail environment. You will oversee staff, drive sales, manage inventory, and ensure exceptional customer service while upholding company policies and mission.

As District Manager reports annually, you will recruit, train, and supervise employees, implement corrective actions, maintain store safety, and optimize processes to achieve profitability and a welcoming shopping experience.

Qualifications

• High school diploma or equivalent, or the ability to obtain through The Excel Center.
• Minimum of two years of supervisory experience.
• Strong leadership and team management skills with the ability to motivate staff.
• Excellent verbal and written communication for staff and management.
• Solid understanding of sales, budgeting, and inventory management to ensure store profitability.
• Proficiency with POS systems and retail software.
• Ability to resolve customer issues professionally and maintain service standards.

Responsibilities

• Recruit, train, and manage staff while ensuring adherence to policies.
• Oversee and manage all store operations and workflows across departments.
• Communicate with the District Manager and develop corrective action plans.
• Supervise and manage stock procedures.
• Perform daily administrative tasks and maintain safety and security.

Skills

Leadership

Communication

Customer service

Problem-solving

Organizational skills

Staff supervision

Inventory management

Budgeting

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office Suite

Retail software

Job description

Job Details

Job Location: Store - Warsaw - Warsaw, IN, Position Type: Full Time, Education Level: High School, Salary Range: $47300.00 - $47300.00Salary, Travel Percentage: Up to 50% , Job Shift: Day, Job Category: Retail

Job Objective

To learn all aspects of the Store Manager position by managing the daily operations of a fast-paced retail store, ensuring smooth and efficient processes across all areas, including customer service, inventory management, and sales. The role is focused on creating a positive and welcoming shopping experience for customers while maintaining a productive work environment for staff. This position reports to the District Manager who evaluates performance annually.

In addition, knows and understands the Goodwill Mission: "Empower people to achieve their most abundant life". Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.

Supervisory Responsibilities

• Store employees

Essential Job Functions

• Recruit, train, and manage staff while ensuring adherence to company policies and procedures, holding team members accountable for performance and conduct.
• Oversee and manage all operational processes within the store, ensuring smooth day-to-day activities and efficient workflow across all departments.
• Communicate effectively with the District Manager regarding any operational issues or challenges and collaborate on developing and executing corrective action plans to address identified problems.
• Supervise and manage stock procedures.
• Perform daily administrative and clerical tasks.
• Maintain the safety and security of the premises and merchandise by deterring theft, conducting emergency drills, ensuring a safe environment, and filling in for other store employees as required to cover scheduling gaps.
• Other duties as assigned by supervisor.

Qualifications: Required Education and Skills

• High school diploma or equivalent, or the ability to obtain through The Excel Center.
• Minimum of two years of supervisory experience.
• Strong leadership, supervisory, and team management skills with the ability to motivate staff and hold them accountable.
• Excellent communication skills, both verbal and written, for interacting with staff, customers, and management.
• Solid understanding of sales, budgeting, financial reporting, and inventory management to ensure store profitability
• Proficiency with point-of-sale systems, Microsoft Office Suite, and retail software.
• Ability to resolve customer issues professionally and maintain excellent customer service standards.
• Strong problem-solving, critical-thinking, and organizational skills to manage operations efficiently in a fast-paced environment.
• and drug screen.
• Must have reliable transportation, a current driver's license, and provide proof of insurance to travel to different job sites.

Qualifications

• Authorized to work in the United States.
• Flexible availability, including nights and weekends.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.
• Ability to effectively and safely use standard office and light industrial equipment.