Manager in Training - Charlotte, NC - Fairview

Panera Bread; Charlotte (NC); On-site; CAD 69,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Quarterly raises

Free meals

Career growth

Paid vacation

Health insurance

Job summary

Panera Bread in Charlotte, NC seeks a Panera Cafe Team Lead – Manager in Charge to guide shifts, coach staff, and uphold food safety standards. You will drive guest satisfaction, train associates, and build a warm, inclusive team culture across day-to-day bakery-cafe operations.

As part of the management team, you report to the General Manager or Operating Partner and lead by example to achieve sales, speed, accuracy, and cafe health goals.

Qualifications

• Minimum 18 years of age and able to work in a fast-paced bakery-cafe.
• Certified in service or production tracks (Service: coffee, bakery, dining; Production: prep, soups, salads, entrees).
• Must pass background check and maintain food safety standards.

Responsibilities

• Lead and develop the team to deliver warm, efficient guest experiences.
• Coach, motivate, and train associates to meet store goals.
• Maintain food safety and health standards and lead by example.
• Foster a culture of warmth, belonging, growth, and trust.
• Direct operations on shifts and ensure consistent service quality.

Skills

Team leadership

Coaching

Communication

Education

ServSafe certification

CMP certification

Job description

Manager in Training - Charlotte, NC - Fairview

Team Lead - MIC

PANERA CAFE TEAM LEAD – MANAGER IN CHARGE

Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed—every day, in every way. Come join the fun.

Panera Perks:

• Competitive pay
• Eligible for quarterly increases based on performance
• Free Meals on shifts
• Career Growth Opportunities
• Paid vacation & holidays for full-time team members
• Medical, dental, vision, life insurance & 401(k) with match available

Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you’ll thrive on our team.

Our Team Leads keep us going strong.
Our Team Lead Managers In Charge make every shift shine. You are key to the success of your bakery-cafe. You handle a wide range of responsibilities, all to ensure that both customers and associates have a great experience. Ensure that every shift is a great one—by developing our people, managing team performance, and building the warm, inclusive, authentic Panera team culture. As part of your bakery-cafe’s management team, you report directly to the General Manager or Operating Partner.

As a Team Lead Manager in Charge at Panera, your responsibilities include but are not limited to:

• Build our culture of Warmth, Belonging, Growth, and Trust.
• Be an ambassador of our Guiding Values and Behaviors:
• Warmth for guests: Making people smile
• Bold thoughts, brave actions: Learning, growing, and taking risks
• Own it: Finding solutions and taking initiative
• Win together: Working (and winning) as a team
• Inspire and celebrate: Having fun and celebrating success
• Rooted in respect: Seeing the best in others
• Ensure extraordinary guest experiences.
• Make sure every customer is delighted by the quality of our food, service, staff, and safety measures.
• Build engaging relationships that lead to long-term, loyal customers.
• Help your bakery-cafe grow and succeed.
• Coach and motivate your team to exceed your bakery-cafe’s goals—for sales, speed of service, order accuracy, and cafe health.
• Train your team on food safety standards and ensure they are maintained.
• Lead, manage, and develop your associates.
• Provide ongoing training and development, including constructive feedback, as needed.
• Keep your team energized and engaged. Recognize and celebrate individual and team achievements.

This opportunity is for you if:

• You have been working in a Panera bakery-cafe for at least 90 days.

• You can direct, motivate, coach, and train others in a fast-paced environment.

• You are certified in all positions on either a service or production track:

• Service: Coffee, Barista, Bakery Backer, Dining Room, Cashier

• Production: Prep, Soups, Salads/Hot Entrees, Sandwiches, Consolidator

• You’re hungry for growth and exciting new opportunities.

• You’re committed to food safety and health safety.

• You meet these requirements:

  • You’re at least 18 years of age.
  • AOP Approval
  • Complete Certified Manager Program (CMP)*, including ServSafe *Requirements are the same as requirements for Team Managers.
  • ServSafe certification (or able to pass)
  • Must submit to a background check and pass requirements

Growth opportunities at Panera:

• A Path to Success: Most of our retail managers started as hourly associates. Our career path program helps you get there.
• Skills and Training: Every day at Panera we help build your skills and prepare you for a strong career—whatever your goals may be.
• Nationwide Opportunities: We open about 100 new cafes each year—so you’ll have plenty of chances to grow with us.

Around here, every day starts with a fresh batch of bread and a thousand possibilities.

Get ready to rise.

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Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601218 Charlotte, NC - Fairview Road