Manager in Training

Now Optics; Orlando (FL); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and prescription coverage

Paid time off

Professional development opportunities

Life insurance

Short-term disability

Eyeglasses provided

Identity theft protection

Pet insurance

Paid time off

Professional development

Promotion opportunities

Employee recognition programs

Employee Assistance Program (EAP)

Eyewear discounts

Friends & Family discounts

Résumé du poste

A leading optical retail company in Orlando is seeking a Manager in Training to deliver exceptional customer service and lead a dynamic team. This entry-level position offers tremendous growth opportunities and encourages individuals passionate about eye care to apply. Your role will involve ensuring customers have a unique experience while meeting sales targets and managing store activities. Excellent communication and leadership skills are essential.

Qualifications

• 1+ year of proven experience in customer service and sales in retail.
• At least 3 years of leadership experience in a retail environment.
• Ability to communicate effectively with diverse groups.
• Familiarity with MS Word and Google Docs.

Responsabilités

• Greet customers and ensure a memorable experience.
• Resolve customer complaints and provide solutions.
• Achieve sales goals while adhering to policies.
• Adhere to quality control standards including safety requirements.
• Uphold brand standards by performing basic housekeeping duties.
• Other duties as assigned and required.

Connaissances

Customer service excellence

Leadership

Multitasking

Effective communication

Formation

Associate degree or 2 years of management experience

Store management experience

Outils

MS Word

Google Docs

Description du poste

Overview

Location: Store Location. Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical we bring on Manager in Training roles because we invest in developing our future leaders from the moment they join our family. As a Manager in Training, you will create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential.

Reports To

Brand Manager

About Us

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

• Vision: Modernizing the eye care experience for all people


• Mission: Making eye care easy


• Values: iCARE

Why join our winning team?

• We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical consistently ranks among the nation’s top optical retailers.


• We offer a flexible, dynamic work environment where we foster innovation and creativity, and encourage you to share great ideas to improve the business.


• Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage, and free eyeglasses. We also offer identity theft protection, pet insurance, and more.


• Paid time off that increases with seniority.


• Professional development and promotion opportunities.


• Employee recognition programs.


• Employee Assistance Program (EAP).


• Employees get 2 free pairs of eyeglasses every year, plus Friends and Family discounts on our products.


• Competitive variable compensation opportunities and sales commissions.


• Work with an amazing team.

Responsibilities

• Greet patients and customers as they enter the store, identify needs to ensure an easy and memorable experience while promoting available products and services. Answer customer inquiries.


• Resolve customer complaints, diffuse concerns, and provide solutions to remedy situations.


• Attain sales goals established while complying with company and local policies and procedures.


• Adhere to quality control standards including OSHA and other safety requirements.


• Ensure brand standards by performing basic housekeeping duties when necessary.


• Other duties as assigned and required.

Qualifications

• 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.


• Demonstrated leadership ability with at least three years of experience in a fast-paced retail environment.


• Ability to multitask, prioritize and be flexible with changing business needs in a team environment.


• Skills necessary to communicate effectively with a diverse group of people.

Are you the perfect fit?

• Do you share our vision of modernizing eye care for all people and making eye care easy?


• Do you have an associates degree or 2 years of store management experience?


• Are you passionate about outstanding customer/patient care and eager to share that passion with others?


• Do you have a strong interest in learning, embracing and fostering innovation among your team?


• Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?


• Do you have schedule flexibility? Work hours will be determined based on business needs.


• Are you knowledgeable about MS Word, Google Docs, etc?


• Optical experience is a plus.

Equal Opportunity

Now Optics d/b/a Stanton Optical and My Eye Lab Brands is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or protected classifications under federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests related to accessibility of the online application system due to a disability.

Details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Human Resources


• Industries: Retail