Manager in Training

Stanton Optical; North Charleston (SC); On-site; USD 42,000 - 66,000; Full time

Job summary

Stanton Optical is seeking a Manager in Training to develop our future leaders in a fast-paced retail setting. You will create a simple and memorable experience for patients as you guide them through our eyewear process and drive sales.

The role emphasizes leadership development, earning potential through commissions, and opportunities to advance within the organization while delivering high-quality service across the Stanton Optical family.

Qualifications

• 1+ year of proven customer service experience in a fast-paced retail environment.
• At least 3 years of leadership experience in a fast-paced retail environment.
• Associate degree or 2 years of store management experience.
• Ability to multitask and be flexible in a team environment.
• Effective communication with a diverse group of people.

Responsibilities

• Greet patients and customers as they enter the store, identify needs, and guide them through the eyewear process.
• Resolve customer concerns, diffuse complaints, and provide solutions.
• Attain sales goals while complying with company policies and procedures.
• Follow quality and safety standards, including OSHA requirements.
• Maintain brand standards with basic housekeeping and other duties as assigned.

Job description

Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical we bring on Manager in Training roles because we invest in developing our future leaders from the moment they join our family. As a Manager in Training, you will create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential.

About us:

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:

Vision: Modernizing the eye care experience for all people

Mission: Making eye care easy

Values: iCARE

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
• Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
• Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Why join our winning team?

• We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.
• We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
• Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
• Paid time off that increases with seniority
• Professional development and promotion opportunities
• Employee recognition programs
• Employee Assistance Program (EAP)
• Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
• We offer competitive variable compensation opportunities and commission on sales.
• Work with an amazing team!

Responsibilities:

• Greet our patients and customers as they enter the store, identify patients’ needs to ensure an easy and memorable experience while providing promotional products and services available. Answer customers inquiries
• Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
• Attain sales goals established while complying with company and local policies and procedures.
• Adhering to quality control standards including OSHA and other safety requirements.
• Ensure brand standards by performing basic housekeeping duties when necessary
• Other duties as assigned and required

Qualifications:

• You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
• You have the skills necessary to communicate effectively with a diverse group of people

Are you the perfect fit?

• Do you share our vision of modernizing eye care for all people and making eye care easy?
• Do you have an associates degree or 2 years of store management experience?
• Are you passionate about outstanding customer/patient care and eager to share that passion with others?
• Do you have a strong interest in learning, embracing and fostering innovation among your team?
• Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
• Do you have schedule flexibility? Work hours will be determined based on business needs
• Are you knowledgeable about MS Word, Google Docs, etc?
• Optical experience is a plus

Now Optics d/b/a Stanton Optical and My Eye Lab Brands is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinance

If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.