Manager In Training

Kroc Center; Kentwood (MI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Accrued vacation and sick time

Medical, dental, vision benefits

Hearing benefits

Supplemental life insurance

Job summary

The Salvation Army in Kentwood, MI is hiring an Assistant Store Manager to support the Store Manager in daily operations, supervise staff, oversee production and sales, and maintain store appearance and safety. This full-time role includes paid training and benefits after 90 days.

You will help with banking and records, customer development, and community relations, ensuring a positive shopping experience and alignment with the organization's mission. Flexible weekend scheduling is required.

Qualifications

• High School Diploma or equivalent is required.
• 2 years of retail experience (thrift experience a plus).
• Valid Driver's License is required.
• Basic computer proficiency including POS systems is required.
• Ability to pass a pre-employment background check is required.

Responsibilities

• Support staff training and supervision as assigned.
• Implement strategies to meet production and sales goals.
• Assist manager with store maintenance, safety, security, and cleanliness.
• Protect resources through product control procedures to prevent shrinkage.
• Develop customer retention plans and create an enjoyable shopping experience.
• Communicate with Store Manager regarding all aspects of store operations.

Skills

Retail experience

POS systems

Basic computer skills

Customer service

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Location: Kentwood, MI Pay: $19.39 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled Benefits: Accrued vacation and sick time, medical, dental, vision, and hearing benefits after 90 days, supplemental life insurance, and more!

About the Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Additional Information

Qualifications

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training
• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.