Manager in Training

The Salvation Army North & Central Illinois Division; Indianapolis (IN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health coverage

Life insurance

Long-term disability

Voluntary benefits

Paid time off

Flexible spending accounts

401(k) retirement plan

Pension plan

Job summary

The Salvation Army North & Central Illinois Division in Indianapolis, IN is seeking a Manager in Training (MIT). This structured 12-week program provides hands-on experience across store operations, leadership, and performance management to prepare you for a Store Manager role.

The role supports development through coaching, flexible scheduling, and a path to advancement within a mission-driven retail environment. Compensation is $20–$24 per hour for full-time work.

Qualifications

• Structured 12-week MIT program preparing for Store Manager role.
• Hands-on experience in store operations, leadership, and performance management.

Responsibilities

• Lead and supervise store staff; support recruitment and training.
• Learn scheduling, payroll review, and employee relations practices.
• Provide coaching and support to team members and program participants.
• Learn donation intake, product sorting, pricing and merchandising.
• Assist with meeting production and sales goals and store appearance.

Skills

Leadership

StaffManagement

Scheduling

PayrollReview

CustomerService

Job description

Manager in Training (MIT)

Location: Indianapolis, IN

Pay: $20-24 per hour

Job Type: Full-time

Schedule: Flexible schedule required including evenings, weekends, and holidays

Benefits for full-time employees working 30+ hours per week:

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees

About The Role

The Manager in Training (MIT) program is a structured leadership development program designed to prepare candidates for a Store Manager position. During this approximately 12-week program, you will gain hands‑on experience across all aspects of store operations, leadership, and performance management.

This role is ideal for individuals who are motivated to grow into a leadership position and are eager to learn how to run a successful retail operation.

What You’ll Do

Leadership & Staff Management

• Support recruiting, training, and supervising store staff
• Learn scheduling, payroll review, and employee relations practices
• Provide coaching and support to team members and program participants

Store Operations

• Learn donation intake, product sorting, pricing, and merchandising
• Support strategies to meet production and sales goals
• Assist with maintaining store appearance, safety, and compliance standards

Customer Experience

• Deliver excellent customer service and create a positive shopping environment
• Support customer engagement and retention efforts
• Model positive interactions for store staff

Financial Management

• Learn cash handling procedures and daily deposit processes
• Support inventory tracking and loss prevention practices
• Assist with maintaining store operations within budget

Communication & Reporting

• Review daily sales and production metrics
• Communicate with store leadership and regional partners
• Support reporting and operational updates

Training Provided

• Structured 12-week training program with hands‑on experience
• Development in store leadership, operations, and financial management
• Regular progress reviews and feedback checkpoints
• Opportunity for promotion to Store Manager upon successful completion and business need

Why Join Us

• Clear path to Store Manager role
• Hands‑on leadership development
• Mission-driven work supporting community programs
• Supportive and team-oriented environment