Manager In Training

Serenity Mental Health Centers; Gilbert (AZ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

20 days off annually

401k plan

Employee Referral Program

Job summary

Serenity Mental Health Centers in Gilbert, AZ invites you to join as Manager in Training, a comprehensive program designed to fast-track leadership in healthcare operations. You’ll rotate through clinic roles, sharpen leadership, and learn strategies to grow the business while supporting patients and families.

This role emphasizes persuasive communication, data-driven decisions, and a patient-centric approach.

Qualifications

• 1 year or more in a supervisory role or pursuing a business-related field of study.
• 2+ years of sales experience.
• Exceptional interpersonal skills with ability to maintain confidentiality and resolve patient or customer concerns.
• Patient-centric mindset with a passion for driving business growth and organizational objectives.
• Self-driven and results-oriented with a track record of exceeding expectations.

Responsibilities

• Participate in 1-3 month rotations across clinic positions to build leadership skills.
• Promote Serenity’s advanced healthcare options and overcome objections through persuasive communication.
• Engage in business development initiatives to drive growth and market presence.
• Elevate patient experience by educating patients on treatments and ensuring satisfaction.
• Develop data-driven decision making using the EHR system for care coordination.
• Conduct strategic consultations to gather patient information and design treatment plans.

Skills

Leadership

Sales experience

Interpersonal skills

Confidentiality

Customer service

Self-driven

Results-oriented

Education

Pursuing business-related field of study

Tools

Electronic Health Records (EHR) system

Job description

Manager In Training -Ignite Your Business Acumen in Healthcare!

Are you eager to ignite your career in the dynamic healthcare industry? Serenity is seeking a highly motivated and ambitious Manager in Training. This remarkable opportunity not only provides hands-on experience in various clinic roles but also propels you towards a full-fledged leadership position within Serenity's expanding business landscape. Through comprehensive training and mentorship, you'll gain an in-depth understanding of clinic operations and develop the skills to lead and drive business growth. As a key liaison between our organization and our valued patients, you will have the opportunity to connect with individuals, promote innovative medical solutions, and help them reclaim their lives.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Please Note: This position requires a willingness to relocate.

Training Highlights:

• Rotations: Engage in immersive 1-3 month rotations across various clinic positions, gaining comprehensive knowledge and leadership skills.
• Persuasive Communication: Hone your ability to promote our advanced healthcare options and overcome customer objections.
• Business Development: Learn strategies to drive business growth and collaborate on innovative marketing initiatives.
• Elevate Patient Experience: Advocate for mental health, educate customers on transformative treatments, and prioritize patient satisfaction.
• Data-Driven Decision Making: Master our Electronic Health Records system for accurate and efficient care coordination.
• Strategic Consultations: Develop exceptional consultation skills to gather crucial patient information and design personalized treatment plans.

Who We Are:

At Serenity, we firmly believe that mental health is an integral component of overall well-being, and we are committed to making a positive impact on our patients' lives. We are equally dedicated to providing our team members with an exceptional work environment that fosters growth, innovation, and business success. By investing in our people and cultivating a culture of collaboration and continuous improvement, we ensure that together, we can achieve extraordinary outcomes.

*This position is contingent on successfully completing a criminal background check upon hire.

Minimum Qualifications:

• Minimum of 1 year of experience in a supervisory role or currently pursuing a business-related field of study, demonstrating your aptitude for leadership and team management.
• 2+ years of sales experience
• Showcasing exceptional interpersonal skills, maintain confidentiality and effectively resolve common patient or customer concerns, ensuring a seamless and positive experience.
• Embrace a patient-centric culture while demonstrating a genuine passion for driving business growth and achieving organizational objectives.
• Possess a self-driven and results-oriented mindset, consistently exceeding expectations and seeking opportunities for personal and professional development.

What We Offer:

• Accelerated Career Growth: Unlock a clear path to advancement within our organization, from Assistant Management to Operations Management, Regional Management, and beyond.
• Comprehensive Benefits: Enjoy peace of mind with outstanding medical, vision, and dental insurance coverage for yourself and your dependents.
• 20 days off annually (10 PTO days and 10 Holidays)
• 401k plan
• Employee Referral Program: Showcase your exceptional networking skills and earn additional rewards by referring talented individuals to join our Serenity family.