Manager II, Organizational Development

Goodwill of Colorado; Colorado Springs (CO); Hybrid; USD 65,000 - 72,000; Full time

Benefits offered by this job

Daily Pay

Hybrid work arrangement

Mileage reimbursement

Job summary

Goodwill of Colorado is seeking a Manager II, Organizational Development to design and oversee learning programs across the organization, aligning with strategic goals. You will partner with leadership to drive performance management, succession planning, and employee development, while ensuring programs are effective and measurable.

The role is hybrid, based in Colorado Springs or Denver, with regular office days and travel as needed; Daily Pay eligibility is offered and a company vehicle may

Qualifications

• Bachelor's degree in Training and Development, Organizational Development or related field; equivalent education and experience.
• 5+ years designing, implementing, and facilitating training and development programs for adults.
• 3+ years managing a team within a corporate learning or HR environment.
• 3+ years HR experience including Employee Relations, Compliance.
• Not-for-profit experience is a plus.
• Strong knowledge of performance management systems and review processes.
• Proven success in designing and implementing L&D programs.
• Excellent facilitation, coaching, and communication skills.
• Experience leading employee engagement initiatives and analyzing engagement data.
• Proficiency with LMS, HRIS, and performance tools.
• Strong data analysis and reporting capabilities.
• Change management and stakeholder influence skills.
• Ability to manage multiple priorities in a dynamic environment.
• Hybrid work location with Denver/Colorado Springs HQ and travel to events.

Responsibilities

• Assess training needs and develop curricula aligned to strategic goals.
• Drive talent strategies across performance management and succession planning.
• Support business unit leaders with coaching, team-building and leadership programs.
• Ensure timely handling of reported matters via research, interviews, and data analysis.
• Advise managers on HR issues, including equal employment opportunity and harassment concerns.
• Travel to company events and drive for company business.

Skills

Facilitation

Coaching

Communication

Employee engagement

Change management

Stakeholder influence

LMS

HRIS

Performance tools

Education

Bachelor's degree in Training and Development or Organizational Development

Tools

LMS

HRIS

UKG

Workday

SuccessFactors

Cornerstone

Job description

$65,0000-$72,000/year Schedule:Monday-Friday, 8am-5pm with occasional early morning/evening/weekends when business dictates to support our retail customers. This position is eligible for Daily Pay!Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

company vehicle, mileage reimbursement

Aug 25, 2026

Applications Due By August 31st, 2026

Goodwill of Colorado

Job Description

Pay: $65,0000-$72,000/year

Schedule: Monday-Friday, 8am-5pm with occasional early morning/evening/weekends when business dictates to support our retail customers.

This position is eligible for Daily Pay!Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

JOB SUMMARY

The Manager II, Organizational Development (OD) plans, evaluates, develops, implements and administers development and training programs for company employees for all levels of the business (high potential, leadership, technical, and foundational staff). The Manager also acts as liaison and advisor to the organization's leadership and facilitates initiatives across the organization.

ESSENTIAL FUNCTIONS

Overall Effectiveness of the Learning and Development Program

• The OD Manager will assess the training needs of the organization's business units and locations; conduct research; develop curricula in support of the strategic goals of the organization that matches organizational culture and applies tested instructional design theories, practices, and methods; facilitate offerings using current adult education methods; evaluate effectiveness and articulate the Return on Investment (ROI) of the Learning and Development (L&D) programs.

Driving Talent Strategies

• The OD Manager will play a key role in driving talent strategies across performance management, annual review cycles, and succession planning through oversee performance frameworks, while equipping leaders with tools and training for effective feedback and development conversations. During annual review cycles, they manage timelines, communications, and systems to ensure smooth execution and meaningful outcomes. In succession planning, they identify critical roles, assess talent readiness, and support development plans for high-potential employees, aligning future leadership needs with organizational strategy. Their work ensures a strong, agile talent pipeline and a culture of continuous growth.

Develop and Maintain Partnerships with Key Constituents and Customers

• The OD Manager will support business unit leaders by driving the talent development process; assessing customer needs and developing effective interventions; implementing innovative coaching, team building and leadership programs.

Other

• Ensure all reported matters are handled in a timely manner by conducting thorough research, interviews, and data analysis during the investigative phase, and communicating findings to appropriate management.
• Advise other managers on human resources issues, such as equal employment opportunity and sexual harassment concerns, ensuring timely and appropriate action is taken.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• A Bachelors degree in Training and Development, Organizational Development or related field; equivalent education and experience may apply.

Experience

• 5 (five) or more years of experience in designing, implementing, and/or facilitating effective training and development programs for adults.
• 3 (three) or more years of experience managing a team within a corporate learning or Human Resources (HR) environment.
• 3 (three) or more years of experience in HR to include Employee Relations, Compliance, etc.
• Previous experience working for a Not-for-profit is a plus.

Other

• Strong knowledge of performance management systems and review processes.
• Proven success in designing and implementing L&D programs.
• Excellent facilitation, coaching, and communication skills.
• Experience leading employee engagement initiatives and analyzing engagement data.
• Skilled in succession planning and talent development strategies.
• Proficiency with Learning Management Systems (LMS), Human Resources Information System (HRIS), and performance tools (e.g., UKG, Workday, SuccessFactors, Cornerstone).
• Strong data analysis and reporting capabilities.
• Change management and stakeholder influence skills.
• Ability to manage multiple priorities in a dynamic environment.
• To perform this job successfully, an individual should have intermediate knowledge of Microsoft (MS) Word, Excel, Outlook; LMS, and HRIS.
• The incumbent will spend time working in a general office environment. The noise level in the work environment is usually moderate. However, the incumbent may travel to Goodwill event locations where environmental conditions may vary. The primary work location will be either the Dever and/or Colorado Springs Headquarters. This is a hybrid position with at least three (3) days a week (Monday, Thursday, and one (1) flex day).
• Ensure all reported matters are handled in a timely manner by conducting thorough research, interviews, and data analysis during the investigative phase, and communicating findings to appropriate management.
• Advise other managers on human resources issues, such as equal employment opportunity and sexual harassment concerns, ensuring timely and appropriate action is taken.
• The incumbent will be required and must have the ability to drive for company business.

• 21 years of age (not engaged in passenger transportation),
• 25 - 70 years of age for all passenger transportation services,
• 25 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 806 - Manager II, Organizational Development Dept Number: 9400

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - OCCASSIONALLY

Light: 14 lbs & under - OCCASSIONALLY

CARRYING:

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - OCCASSIONALLY

Light: 14 lbs & under - OCCASSIONALLY

PUSHING/PULLING - OCCASSIONALLY

REACHING:

Above Shoulder - OCCASSIONALLY

At Shoulder - OCCASSIONALLY

Below Shoulder - OCCASSIONALLY

TWISTING - OCCASSIONALLY

BENDING - OCCASSIONALLY

KNEELING/CRAWLING - NEVER

SQUAT - OCCASSIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASSIONALLY

Use of arms & legs (ladders) - OCCASSIONALLY

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - CONTINUOUSLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSly

SPEAKING - CONTINUOUSLY

OTHER, please describe - OCCASSIONALLY - Driving

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.