Introduction
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E‑commerce, Technology and more.
Overview
The Manager of Maintenance Systems leverages the Computerized Maintenance Management System (CMMS) in leading a dedicated team to deliver the means and methods for collecting, analyzing, and reporting on all capitalized and expensed maintenance activities, as well as store‑level asset data for all ADUSA Brands. The Manager serves as the primary CMMS System Administrator and works closely with leadership partners in Asset Management, Investment Planning, Accounting, Facilities Maintenance, Energy, Store Development, IT and other departments to deliver best practices and stay current with evolving business demands, changes in technology and compliance regulations. This role is responsible for building the long‑term strategic roadmap to support an effective and efficient long‑term Maintenance Capital and OPEX spending plans for all ADUSA locations. The manager ensures planning, budgeting/coordinating material, equipment and personnel requirements are achieved for long‑term CMMS system implementations, software development, and maintenance of the application.
Responsibilities
- Lead the Systems team in delivering a comprehensive CMMS for all ADUSA Brands to track assets, work orders, workflows, preventive maintenance, and warranties to reduce maintenance downtime, decrease maintenance costs, improve labor efficiencies, and increase revenue and ROI. Lead the team that creates and maintains plans and reporting to drive cost‑effective programs related to each Brand's Maintenance Capex and Opex budgets and strategic projects.
- Coordinate, analyze, document, track, and report a wide variety of equipment condition assessments, including establishing data collection schedules, standards, and methods for use in improving risk‑based decisions.
- Develop programs and reporting to prioritize strategic maintenance and capital project programs using current and historical usage, condition, replacement, and maintenance costs to improve the effectiveness of deployed capital for the Brands.
- Provide Maintenance leadership with business process documentation to ensure compliance with internal controls and Government regulations.
- Assess and provide analytics to support proposed Maintenance, Energy and Store Development initiatives, considering factors such as cost effectiveness, technical feasibility, and Operational acceptance.
- Maintain system configuration settings and updates, specific to multiple brands (Retail and Corporate Dashboards, Issue Lists, Location attributes, Service Providers, Vendor Assignments, Invoice & Proposal routing, EPA compliance settings, GL Accounts, Equipment Assets, etc.).
- Ensure system consistency and controls between multiple banner instances of software as a best practice.
- Maintain CMMS controls in accordance with SOX and EPA compliance, Audit, IT Security and Corporate Authorization policies.
- Plan, organize, and budget for on‑site inventories, physical tagging of assets, and audit activities. Manage the data of all relevant assets for the entire lifecycle, from purchase through de‑commissioning.
- Perform additional job duties as needed to meet the needs of the business and support our values.
Requirements
- Bachelor's degree in IT, Project Management, Finance, or related field.
- 8+ years of experience in CMMS or Facilities Maintenance Leadership role.
- Attention to detail and quality‑driven approach.
- Excellent verbal and written communication skills.
- 5+ years of experience developing and leading long‑term strategic plans and analytics to support critical initiatives across the enterprise.
- Excellent analytical and organizational abilities with the ability to prioritize and lead multiple initiatives simultaneously in a high‑pressure environment.
- Proficiency in Microsoft Office applications.
- Ability to interface and influence effectively with individuals at all levels of the organization.
- Ability to travel 20% of the time.
Preferred Qualifications
- Master's degree in IT applications/Systems Development or Data Analytics.
- 3+ years' experience within a complex Asset Management program.
- Data visualization experience (Power BI, Tableau, etc.).
- Change management acumen in a business‑process driven culture.
Salary Range NC/PA: $92,640 – $138,960
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.