Manager I, Brokerage ICS

J.B. Hunt Transport Services, Inc.; Lowell (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

medical benefit

dental benefit

vision benefit

401(k) retirement plan

life insurance

short-term and long-term disability

paid time off commensurate with tenure

two weeks of paid parental leave

six paid holidays annually

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Manager I, Brokerage ISC to lead a corporate‑based team responsible for executing transportation brokerage operations for large enterprise customers.

You will oversee daily workflows, ensure processes and service standards, manage capacity coverage, and develop frontline talent. You will partner with leadership to meet customer objectives, contribute to branch metrics, and drive an efficient, high‑quality execution experience while promoting risk

Qualifications

• High School Diploma or GED with 3 years in Transportation/Logistics or military equivalent.
• Bachelor's Degree in Supply Chain Management, Logistics Management, or related field with 2 years of experience.

Responsibilities

• Execute growth-focused activities to realize market potential.
• Strategize customer base and market trends to establish desk-level goals for the team.
• Assist in development of KPIs and budget considerations to meet profitability goals.
• Manage risk and maintain financial integrity in all business matters.
• Lead talent identification, development, performance, and management to promote customer and operational success.
• Promote customer success by ensuring excellent experience and identifying inefficiencies to increase stakeholder satisfaction and efficiency.

Education

Bachelors: Logistics Management

Bachelors: Supply Chain Management

GED (Required)

High School (Required)

Job description

Job Summary

Under general direction, the Manager I, Brokerage - Enterprise leads a corporate‑based team of Capacity Procurement &/or Customer Experience Representatives responsible for executing transportation brokerage operations in support of large, enterprise‑level customers. The incumbent drives consistent operational performance by overseeing daily workflow execution, ensuring adherence to processes and service standards, managing capacity coverage, and developing front line talent. This role partners with leadership to support customer objectives and contributes to branch metrics and performance discussions while fostering a reliable, efficient, and high‑quality execution experience.

Job Description

Key Responsibilities

• Execute the growth focused activities as directed by management to realize and capture market potential
• Strategize customer base and market trends to establish desk-level goals for the team
• Assist in the development of the team strategy through providing input on key performance indicators (KPIs) and budget considerations to meet and exceed branch and business unit goals for profitability
• Manage risk and maintain financial integrity in all business matters
• Lead talent identification, development, performance, and overall management efforts to promote customer and operational success
• Promote customer success by ensuring that an excellent experience is provided and personnel are proactively identifying inefficiencies to increase stakeholder satisfaction and operational efficiency; provide desk coverage to support business continuity when primary representative is absent
• Compile data and support monthly and/or quarterly business reviews with internal and external stakeholders to ensure optimal experience and profitable growth
• Participate in strategy processes to ensure freight volume meets or exceeds goals and volume commitments by maintaining award compliance, identifying growth opportunities, creating plans for forecasted needs, and resolving any deviation to increase stakeholder satisfaction and operational efficiency
• Monitor trailing equipment for proper utilization and adherence to guidelines

Qualifications

Minimum Qualifications

High School Diploma or GED WITH 3 years in Transportation/Logistics and/or military equivalent or suitable combination of education, experience, and training OR Bachelor's Degree in Supply Chain Management, Logistics Management, or related field with 2 years of experience in transportation/logistics and/or military equivalent This position is not eligible for employment-based sponsorship.

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• two weeks of paid parental leave
• six paid holidays annually

Education

• Bachelors: Logistics Management
• Bachelors: Supply Chain Management
• GED (Required)
• High School (Required)

Work Experience

• Transportation/Logistics

Job Opening ID

00649988 Manager I, Brokerage ISC (Open)

Equal Employment Opportunity Statement

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.