Manager I, Association Business Development

Estes Express Lines; Richmond (VA); On-site; USD 48,000 - 62,000; Full time

Job summary

Estes Express Lines is seeking an Inside Sales professional in the Richmond, VA area to support association members and drive sales for Estes transportation services.

You will qualify association members, set competitive pricing, and collaborate with associations to grow membership. Occasional travel, strong communication, and the ability to work independently are required.

Qualifications

• Bachelor’s degree or equivalent background.
• 2+ years inside sales or related experience.
• Excellent interpersonal and written/verbal communication skills.
• Must be willing to travel occasionally.
• Must be authorized to work in the United States.
• Must be able to lift approximately 20 lbs.

Responsibilities

• Support strategies to maintain and/or expand sales and promote Estes transportation services for Association’s Members.
• Qualify members of associations and assign competitive pricing programs while keeping them profitable.
• Collaborate with Associations on adding new members and removing non-members.
• Make daily inbound and outbound dials to maintain and grow member participation.
• Join quarterly reviews with associations and participate in teams meetings as required.
• Collaborate with customer support to resolve customer issues and suggest service enhancements to increase sales.

Skills

Interpersonal skills

Written and verbal communication

Independent work

Travel willingness

Education

Bachelor’s degree or equivalent background

Job description

• Support strategies to maintain and/or expand sales and promote Estes transportation services for Association’s Members
• Responsible for qualifying members of associations and assigning competitive pricing programs while keeping them profitable
• Collaborating with Associations on adding new members and removing non-members
• Responsible for making daily inbound and outbound dials to maintain and grow member participation
• Joining and participating in quarterly reviews with associations
• Joining teams meeting as required
• Occasional travel will be required
• Collaborate with customer support to resolve customer issues/problems, researches and makes recommendations for potential service enhancements or modifications to increase sales or maintain account
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Qualifications

• Bachelor’s degree or any combination of education and experience which would provide an equivalent background
• 2 or more years of inside sales or related experience required.
• Ability to work with limited supervision
• Must be willing to travel occasionally as required.
• Excellent interpersonal skills, including written and verbal communication skills
• Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
• Must be able to comply with all company policies, rules, procedures and Code of Conduct
• Must be able to interact well with others
• Must be able to work independently, or in a team setting
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
• Must be authorized to work in the United States

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.

Estes is the largest, privately owned freight carrier in North America. As an asset-based transportation provider with a global footprint, Estes always goes the extra mile to deliver reliable freight solutions and exceptional service that keep its customers coming back. Ethical and honest, with nearly a century of freight shipping expertise, Estes has worked through the decades to build a robust fleet and vast network of over 10,000 doors and 280 terminals. And the company’s comprehensive transportation solutions are backed by its continued investment in technology resources, as well as the support of more than 24,000 fiercely committed employees. Estes offers comprehensive freight shipping solutions, including Less Than Truckload (LTL), Volume LTL and Truckload, Time Critical Guaranteed, Custom Shipping and Logistics, and Final Mile.

Our mission at Estes is to deliver responsive freight solutions so our employees and customers can focus on what matters most. It is that type of commitment, along with plenty of hard work, that keeps us going strong as America’s largest privately owned carrier after 90 years in business. At our core is a family-inspired culture built on integrity and trust that drives the way we work. What does it mean to be Estes Strong? Just ask any of our 24,000 teammates. We work together to overcome challenges with courage, grit, and determination. Are you ready to be part of the Strength of Estes.

EEO statement

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com!