Manager, Human Resources Business Partner I

Metropolitan Transportation Authority (MTA); New York (NY); Hybrid; USD 106,000 - 111,000; Full time

Benefits offered by this job

Staff development opportunities

Job summary

Metropolitan Transportation Authority seeks a Manager, HR Business Partner I to lead strategic HR initiatives across NYCT Bus and related agencies. You will partner with department leadership to align HR programs with business objectives, oversee day-to-day HR activities, and deliver customer-focused HR support.

The role requires a Bachelor's degree in HR/Business or related field and at least six years of progressive HR experience, with strong data analysis, HRIS, and policy development skills.

Qualifications

• Bachelor’s degree in HR, Business Administration, Organizational Development or related field.
• Minimum 6 years of HR experience with progressive responsibilities.
• Experience with HRIS, data analysis, and policy development.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Serve as HRBP for NYCT and MTA Bus Company; implement HR programs and strategies.
• Partner with department leaders on workforce planning, recruitment, succession planning, and compensation issues.
• Manage day-to-day HR activities and provide customer-service oriented HR support.
• Ensure accuracy of HRIS records and HR processes; support hourly/supervisory hiring plans.
• Oversee employee relations, engagement initiatives, and HR project coordination.

Skills

Supervisory experience

Confidentiality

Recruitment

Compensation

Performance Mgmt

Employee Relations

HRIS

Benefits

Leadership

Communication

Data analysis

Education

BA/BS in HR or related

Master’s (preferred)

Tools

PeopleSoft/Oracle

Excel/Power BI

Job description

Description

JOB TITLE: Manager, Human Resources Business Partner I

DEPT/DIV: People

SUPERVISOR: Director - HR Business Partner NYCT Bus

WORK LOCATION: 3320 Hutchinson Avenue, Bronx, NY 10475 / 25 Jamaica Ave, Brooklyn, NY 11207

HOURS OF WORK: 8:00 am - 4:30 pm (7.5 hours/day, or as required)

FULL/PART-TIME: FULL

SALARY RANGE: $105,500 - $110,631

DEADLINE: Until filled

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary:

This role will serve as MTA Agency's Manager, HR Business Partner (HRBP), responsible for implementing the MTA People's (HR) integrated solutions, programs, and strategies; as well as supporting and implementing a full range of HR activities across multiple functions for NYCT & MTA Bus Company. The incumbent will have oversight responsibility for the day-to-day Human Resources activities of assigned departments and is charged with developing strategic relationships with designated departments, providing them with an effective and efficient customer service-oriented team that will handle all their HR-related needs.

Responsibilities:

• HR Business Partner Support & Strategic HR Initiatives:
  • Support and implement MTA People Department's (HR) integrated solutions, programs, and strategies, delivering a full range of HR services across multiple functions for the agency.
  • Partner with the HRBP Leadership team and departmental leadership to support organizational reviews, workforce planning and forecasting, recruitment strategies, succession planning, and resolution of compensation issues
  • Support the day-to-day HR activities of assigned departments by developing strong strategic relationships and providing efficient, customer-service-oriented HR support to meet departmental needs
  • Serve as a departmental resource on NYCT and MTA Bus Company policies and procedures, ensuring consistent interpretation, application, and implementation across the business area.
• Recruitment, HR Data & Administrative Operations:
  • Manage recruitment and hiring activities, including recruiting efforts, posting jobs, testing, candidate outreach, interviewing, selecting, coordinating physicals/health screening (if applicable), creating new positions, and updating job descriptions.
  • Responsible for providing HRIS position data to support effective position management.
  • Ensures the accuracy of PeopleSoft records, Personnel Action Requests (PARs), Position Update Request (PUR) workflows, job codes and action reason codes
  • Manage Staff with the implementation of the hourly and supervisory hiring plan
  • Conduct research and prepare statistical analysis to support HR policy development and program initiatives
  • Review HRIS data for accuracy, generate ad hoc reports and queries, and ensure data integrity.
• Employee Relations, Engagement & Workplace Support:
  • Manage, select, coach, develop, and motivate HR Business Partner staff. Manage and prioritize workload for staff. Provide career development for subordinates. Offer prompt and effective coaching and counseling. Review the performance of staff.
  • Assist with employee relations issues and support employee engagement initiatives by working closely with management and employees to improve work relationships, increase job satisfaction, build morale, increase productivity, and increase retention/decrease turnover.
  • Assist with employee relations matters, including investigations, performance improvement plans, disciplinary actions, and terminations when necessary
  • Provide benefit information as appropriate. Keep abreast of any changes to policy and ensure accurate communication.
• Organizational Effectiveness and HR Projects:
  • Coordinate HR projects and initiatives across assigned departments, including implementation, tracking, stakeholder communication, and follow-up.
  • Assist with monitoring effectiveness of programs and supporting planning functions for all programmatic changes.
  • Support the development and implementation of HR programs, processes, and tools that support business and operational objectives

Required Knowledge/Skills/Abilities:

• Demonstrated supervisory and/or leadership abilities.
• Must have ability to handle confidential matters and information, strong judgement acumen.
• Must have practical working knowledge of at least two of the following human resource disciplines: recruitment, compensation, performance management, employee relations, HRIS, or benefits.
• Must have experience administering human resources programs with the ability to effectively manage multiple responsibilities simultaneously within limited, specific time frames.
• Must possess proven, effective leadership, management, problem-solving, planning, organizing, decision-making skills, with creativity abilities, to identify and resolve related issues and find solutions as well as establishing preventative measures for future occurrence.
• Strong working knowledge of corporate organizational structures and their functions with a broad perspective of resources, staffing needs, and employee development.
• Working knowledge of labor agreements and related human resources laws.
• Knowledge of relevant state and federal laws and regulations affecting related HR activities.
• Effective communication (oral and written), human relations, presentation, conflict/management, coordination, and negotiating skills.
• Experience developing, implementing, and administering policies and procedures.
• Proven ability to build effective partnership relationships with department heads and managers.
• Proven ability to take initiative and be proactive, with ability to identify and anticipate department needs and recommend solutions.
• Proven ability to interact with managers and employees at all levels in the organization, and to work as part of a team.
• Advanced working knowledge of Microsoft Office applications (i.e., Excel, Word, Visio, PowerPoint, or Power BI); TEAMS, Zoom, or similar virtual platforms; and HR Systems - PeopleSoft, Oracle, or similar HRIS software applications.
• Have the ability to generate spreadsheets and analyze data.

Required Education and Experience:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Human Resources, Business Administration, Organizational Development or related field or equivalent experience.
• Minimum 6 years of recent, related, progressively responsible human resources experience.

The Following is/are preferred:

• Master’s degree in Arts/Sciences (MA/MS) in Human Resources or related field.
• Professional in Human Resources (PHR)
• Senior Professional in Human Resources (SPHR)

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.