Manager, Human Resources

Global Medical Response; Norcross (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

LifeLink Foundation in Georgia seeks an experienced Human Resources Manager to lead recruitment, employee relations, and benefits administration in support of LifeLink’s mission to save lives. You will ensure legal compliance, manage a regional HR team, and align HR initiatives with strategic goals.

The role requires strong leadership, knowledge of HR policies, and a commitment to confidentiality. Travel and collaboration with multiple departments are expected to drive organizational excellence.

Qualifications

• Bachelor’s degree required; HR certifications preferred (PHR/SHRM-CP).
• Minimum 5 years HR experience in related roles.
• Strong knowledge of federal and state employment laws.
• Proven leadership and supervisory experience.

Responsibilities

• Oversee recruitment, employee relations, and benefits administration.
• Ensure compliance with federal, state, and local employment laws.
• Lead Talent Acquisition and HRBP teams; supervise coordinators.
• Develop and monitor HR KPIs; drive talent strategies.
• Coordinate open enrollment, compensation benchmarking, and budgets.
• Partner with vendors and internal leaders to align HR initiatives.

Skills

Leadership

HR Policies

Communication

Confidentiality

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Join LifeLink — Join a Life Saving Team!

About LifeLink

More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

What You’ll Do

As the Human Resource Manager for LLGA, you will directly contribute to LifeLink’s life-saving mission. Manages various aspects of Human Resources functions under the direction of the Associate Director and Sr. Vice President of Human Resources to include recruitment, employee relations and benefit administration. Overseas the daily workflow of the HR Department, including special projects and events. Must have extensive knowledge of federal and state employment laws, expertise across all HR Disciplines (Recruitment, Retention, Employee Relations, Benefits, Compensation, FMLA, DEIB, Training, and Worker’s Compensation), and align the HR initiatives with strategic business objectives providing solutions for both employees and managers. Facilitate communications between departments. Handles flow of records, documentation, special projects and events. Incumbent exercises initiative, judgment, and confidentiality.

Key Responsibilities

• Handles employee relation issues and documentation – assists Associate Director, Sr. Vice President and management in process. Handles employee disciplinary meetings, terminations, and investigations.
• Partners with HR leadership to understand and execute human resources and talent strategies. Particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Supervises HR Coordinators, Talent Acquisition Specialists, and HR Business Partners.
• Provides support and guidance to direct reports, management, and other staff when complex specialized and sensitive questions and issues arise.
• In collaboration with HR Leadership, recruits, interviews, hires, and trains new staff in the department.
• Manages the Talent Acquisition staff, processes, and strategies which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for executive or leadership roles; collaborates with departmental managers to understand skills and competencies required for openings. Partners with staffing and recruitment agencies when appropriate.
• Monitors HR KPI’s and resolve issues affecting efficiency and effectiveness.
• Provides training, mentoring and support, including constructive and timely performance evaluations for direct reports.
• Manages the New Hire Orientation content, effective delivery, and scheduling.
• Monitors the hiring of temporary employees to ensure compliance of the Temp Labor Protocol.
• Serves as subject matter expert and “go to” person for all HR related issues.
• Assists in coordinating year-end and budget process.
• Participates in compensation initiatives to include audits, salary surveys, and benchmarking. Responsible for understanding compensation structure, ranges, and pay practices.
• Assists in the coordination of LifeLink events and functions.
• Develops relationships with and monitor performance of benefit vendors, record keepers and consultants.
• Assists with Open Enrollment planning, development, and implementation of OE communications.
• Responsible for monitoring federal, state, and local laws, regulations and guidelines governing employee benefits and formulate recommendations to ensure compliance, including pension and 403(b) plans.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Assists with the administration of the Family and Medical Leave Act (FMLA) and other leaves of absence. Ensuring the appropriate process for eligibility, notification, documentation, communication, and return to work, while seeking guidance and approvals as necessary.
• Assists with Worker’s Comp to include timely reporting and tracking of claims.
• Performs other responsibilities and duties as assigned.

Who You Are

• Passionate about helping others and making a difference
• Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality
• Knowledge generally acquired through a Bachelor’s college level education with an additional five years work related experience. HR Certifications (PHR and/or SHRM-CP) preferred.
• Ability to identify and organize priorities, coordinate projects, and must be able to work independently.
• Proven leadership and supervisory experience.
• Basic working knowledge of a fully integrated Human Resource and Payroll system including Microsoft office applications
• Demonstrated high level of discretion, confidentiality, initiative, and judgement.
• Must demonstrate thoughtful problem-solving techniques and possess excellent communication skills.

Working Conditions

Pleasant working conditions. Routinely works customary hours although deadlines may require extended hours on occasions. Travel in and out of state required.

Diversity, Equity & Inclusion

LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

Ready to Help Change Lives?

Your next career move could be the most meaningful one yet.

Qualifications

Skills

Required

Ability to multi-task

Advanced

Ability to take Initiative

Advanced

Ability to use Sound Judgement

Advanced

Analytical Skills-Review/Identify/Interpret

Advanced

Autonomy

Advanced

Confidentiality and Discretion

Advanced

Excellent Critical Thinking

Advanced

Friendly

Advanced

Advanced

Microsoft Office- Word, Excel, PowerPoint

Advanced

Implement Policies and Protocol

Advanced

Organization and Attention to Detail

Advanced

Planning and Prioritizing

Advanced

Problem Solving Skills

Advanced

Professional Attitude, Appearance, Demeanor

Advanced

Advanced

Trustworthy

Advanced

Written, Presentation, and Interpersonal

Advanced

Licenses & Certifications

Required

Professional HR

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.