Manager HR Teammate Relations

Advocate Aurora Health; Milwaukee (WI); On-site; Full time

Job summary

A leading healthcare organization is seeking an Associate Relations Manager to oversee a team of Teammate Relations Consultants. This role involves ensuring compliance with employment laws, managing employee relations issues, and leading labor relations initiatives. The ideal candidate will have extensive HR experience and strong leadership skills to foster a positive workplace culture.

Benefits

Paid Time Off

Health and Welfare Benefits

Flexible Spending Accounts

Educational Assistance Program

Qualifications

• Typically requires 7 years of experience in general HR.
• Includes 3 years of supervisory experience.

Responsibilities

• Manages a remote and onsite team of Teammate Relations Consultants.
• Conducts complex workplace investigations.
• Partners with HR and legal departments on teammate relations.

Skills

Communication

Collaboration

Critical Thinking

Negotiation

Relationship Management

Education

Bachelor's Degree in Business

Bachelor's Degree in Human Resources

Bachelor's Degree in Psychology

Bachelor's Degree in Education

Job description

Department:

10609 Advocate Aurora Health Corporate - Associate Relations Resource

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

Standard business hours with the ability to work nights and weeks when needed.

Major Responsibilities:

• Manages a remote and occasionally onsite team of Teammate Relations Consultants by providing coaching, monitoring performance, offering feedback, balancing caseloads, and leading team meetings.
• Keeps up-to-date knowledge of federal, state, and local employment laws, regulations, NLRB updates and requirements.
• Ensures that teammate relations policies, protocols, and practices comply with both federal/state requirements and AH Values, Behaviors, and Just Culture principles.
• Acts as an escalation point for unresolved teammate relations concerns.
• Provides consistent and uniform handling of teammate relations matters across the enterprise.
• Partners with HR partners, senior leaders, and other key departments like Compliance, Legal, Risk, Public Safety, and Employee Health through communication, collaboration, and information sharing regarding teammate relations updates, cases, and trends.
• Leads and supports labor relations initiatives throughout the enterprise.
• Identifies, recommends, and implements improvements within the teammate relations department.
• Works regularly with the legal department to respond to government and state agency employment charges (e.g., EEOC), and attorney liens.
• Monitors employment charges, and cases to identify trends, recommend solutions, and inform capacity building efforts.
• Partners with Vice President of Teammate Relations and other TMR leaders to ensure HR policies and best practices are current, effective, communicated, and consistently applied.
• Develops, educates, and advises leaders and teammates on teammate relations policies, interpretation, and processes.
• Conducts complex workplace investigations including harassment, discrimination, theft, and diversion cases.
• Performs HR responsibilities for teammate relations consultants, including hiring, promotions, development, evaluations, compensation, concern resolution, corrective actions, terminations, and morale maintenance.
• Adheres to and promotes the organization's Code of Ethical Conduct, ensuring personal and supervised employees' compliance with policies, regulations, and laws.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Business, or
• Bachelor's Degree in Human Resources, or
• Bachelor's Degree in Psychology, or
• Bachelor's Degree in Education or related field.

Experience Required:

• Typically requires 7 years of experience in general HR in consultation, coaching, and guiding both leaders and team members in complex employee relations matters. Includes 3 year of supervisory experience in successfully leading a team.

Knowledge, Skills & Abilities Required:

• Ability to communicate effectively, collaborate, and build relationships with key stakeholders and partnering departments.
• Must have demonstrated success in valuing differences, fostering resilience, ensuring accountability and exhibiting courage.
• Strong critical thinking skills that enable navigating new and unexpected challenges and effectively adapting to change/ambiguity.
• Solid HR technical experience in fundamentals of HR, business acumen, leading change, relationship management and organizational development.
• Strong critical thinking skills.
• Strong consultation and relationship management skills.
• Solid negotiation and persuasion abilities.
• Solid HR technical experience and expertise.
• Ability to manage self and others and to successfully lead a team.

Physical Requirements and Working Conditions:

• Exposed to a normal office environment.
• This position requires travel so may be exposed to road and weather hazards.
• Operates all equipment necessary to perform the job.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Pay Range

$50.05 - $75.10

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.