Manager, HR Communications and Change

TMN Toyota Motor North America Company; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health care benefits

Tuition reimbursement

Vehicle purchase discount

401(k) with company match

Job summary

Toyota’s HR Communications team in Plano, TX seeks a Manager, HR Communications and Change to lead a multi-location team and drive change initiatives. You will shape strategic messages, partner with HR leaders, and deliver multi-channel campaigns to support HR programs and initiatives.

Ideal candidates bring 7+ years in large-scale comms/change, strong stakeholder management, and MBA or related advanced degree.

Qualifications

• 7+ years of business experience with large, complex communication or change initiatives.
• Bachelor’s degree or higher in a relevant field; MBA or advanced degree preferred.

Responsibilities

• Lead and develop the HR Communications and Change team for clear, on-brand communications.
• Develop integrated communication and change leadership strategies for HR programs.
• Use data and KPIs to evaluate effectiveness and drive continuous improvement.

Skills

Team leadership

Cross-functional collaboration

Change management

Stakeholder engagement

Data analytics

Education

Bachelor's in Communications/Marketing/Business

MBA or advanced degree

Tools

Project management tools

CRM systems

Job description

Overview

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We’re looking for talented team members who want to Dream. Do. Grow. with us.

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we’re looking for Toyota’s Human Resources (HR) Communications team is looking for a passionate and highly motivated Manager, HR Communications and Change. The primary responsibilities of this role are to lead a team responsible for communicating primarily HR related topics to our team members at all locations, develop strong partnerships with HR leaders and collaborate closely with HR Communications Managers in our field locations to promote Toyota programs internally and communicate key messages using various channels. Reporting to the Senior Manager, HR Communications & Experience, the person in this role will support the team's objective to create consistent communications experiences across the company, communicate clearly and effectively about various HR programs and initiatives, and leverage data & analytics to develop change and communication plans/strategies. This position is based in Plano, Texas. The selected candidate will be expected to reside within commutable distance of this location.

What you’ll be doing

Lead, coach, and develop the HR Communications and Change team to deliver clear, consistent, on-brand communications to our team members. Develop and execute integrated communication and change leadership strategies that build awareness, understanding, readiness, adoption, and sustained engagement for HR programs. Assess stakeholder needs, audience impacts, and resistance points, then use those insights to shape communication and partner with learning teams to activate across the stakeholder groups. Create strategic narratives, leader messages, FAQs, talking points, presentations, visual content, and multi-channel plans that make complex HR changes clear, relevant, and actionable for leaders and team members. Manage the design and launch of campaigns across LinkedIn, Instagram, and other platforms to build targeted candidate pipelines to feed quality leads directly into our HR systems for recruiters to take forward. Manage the intake, prioritization, planning, approvals, and execution of communication and change requests across key channels, escalating capacity or timing concerns as needed. Partner with HR Centers of Excellence (COEs), Enterprise Resources leaders, Corporate Communications, and business stakeholders to understand large scale impacts, team member implications, and communication requirements. Use data, KPIs, feedback, and lessons learned to evaluate the effectiveness of communications and change efforts, identify opportunities for improvement, and continuously kaizen team processes, tools, and delivery standards.

What you bring

Experience with managing teams with significant cross-functional collaboration. Bachelor’s degree (or higher) in Communications, Marketing, Business, Human Resources, OR deep experience effectively leading enterprise-wide, cross-functional initiatives with communications responsibilities. Exceptional written and verbal communication skills. Experience developing materials in a fast-paced, high-stress, fluid environment. Proven ability to manage complex communication and change planning in addition to demonstrating strong project management. Demonstrated experience creating, launching, and sustaining communications programs to drive changes across the organization. Experience with and knowledge of organizational change management principles, methodologies, and tools. Familiarity with project management approaches, tools, and phases of a project lifecycle. Proven ability to deal with uncertainty, show flexibility, and influence members at all levels. 7+ years of business experience with large complex communication or change initiatives. Added bonus if you have Enthusiastic, organized and creative working style. Proven ability to effectively use data & analytics to develop communications plans. MBA or other advanced business / strategy degree or certification. Organizational Change Management certification. Employer branding and advertising to build candidate pipelines in support of recruiting efforts.

What we’ll bring

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute (if applicable)
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Career Possibilities

Toyota is a place for people who dream big and are determined to make those dreams a reality. We encourage innovation and look for people who will challenge the status quo in order to make the world a better place. We thrive on teamwork and collaboration and know diverse backgrounds, experiences and perspectives are not only the right thing for our people, they are a business imperative. Together, we’re empowered to forge our own paths — to be agile, curious and embrace a growth mindset and immerse ourselves in situations to gain new perspectives and to inspire bold, innovative ways of thinking and working. Our success as a company is directly tied to our team members’ success, and our collective ability to give back to society through an unwavering commitment to delight our customers and make people’s lives better. If you want to be part of the next-generation of innovations that help keep the world moving, then join us. And let’s start our impossible, together.