Manager Hourly - Milk & Honey Camp Springs

Thompson Hospitality; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant team at a beloved New Orleans-themed Southern Brunch restaurant, where your leadership will shape exceptional guest experiences. As a Supervisor, you will guide both front-of-house and back-of-house teams, ensuring smooth operations and high service standards. This role is perfect for those passionate about hospitality and eager to foster a positive work environment. With a commitment to Southern culinary traditions, this restaurant offers a unique opportunity to be part of a growing family-run organization that values each team member. Step into a rewarding career where you can make a significant impact on the dining experience and contribute to a welcoming atmosphere.

Benefits

Health/Dental/Vision

Paid Time Off

401(k), matched up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts on Hotels, Travel, Tickets, Restaurants

Discounted meal plan for employees and relatives

Qualifications

• Previous supervisory experience in the hospitality industry is essential.
• Strong communication and problem-solving skills are vital.

Responsibilities

• Oversee daily restaurant operations and staff management.
• Train and mentor team members to ensure service quality.
• Address guest feedback to create positive experiences.

Skills

Leadership

Communication Skills

Problem-Solving

Guest Service

Education

Experience in Hospitality

Job description

Overview

As a Supervisor at Milk & Honey, you'll be a pivotal leader in maintaining the high standards of service, quality, and Southern hospitality that define our restaurant. In this role, you'll provide guidance to the front-of-house and back-of-house teams, ensuring smooth operations and exceptional guest experiences. Your leadership skills, attention to detail, and commitment to fostering a positive work environment will be essential to our success.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

Responsibilities

• Oversee daily restaurant operations, including staff management, guest interactions, and service quality.
• Assist in training and mentoring team members, ensuring consistent adherence to company policies and procedures.
• Collaborate with managers to monitor inventory levels, implement service standards, and optimize operational efficiency.
• Address guest feedback and concerns, striving to create positive resolutions and experiences.

Qualifications

• Previous experience in a supervisory or leadership role in the hospitality industry, preferably in a restaurant setting.
• Strong communication skills to effectively manage and guide a diverse team.
• Excellent problem-solving abilities and the capability to make informed decisions in fast-paced situations.
• Passion for providing exceptional guest service and a dedication to upholding the restaurant's values and reputation.

Who We Are:

Milk & Honey Cafe is a beloved New Orleans-themed Southern Brunch restaurant celebrated for its mouthwatering, slow-cooked dishes and dedication to Southern culinary traditions. Our menu boasts award-winning items like Shrimp & Grits and Rum Chata French Toast, making us a destination for friends, family, and brunch lovers alike. We take pride in providing a welcoming and inclusive environment where our guests can savor the flavors of New Orleans and create lasting memories. Join our team and be part of an exciting culinary journey.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.