Manager, HFC Networks

Mediacom Communications; Dagsboro (DE); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health & Dental insurance

Paid vacation

401K with company match

Employee discounts

Education Enrichment up to $5,000/year

Employee Wellness Program

Job summary

Mediacom Communications seeks a Manager, HFC Networks to lead day-to-day engineering and preventive maintenance from Master Headend to subscriber CPE, ensuring FCC compliance. The role emphasizes overseeing fiber restoration and network reliability while guiding technical staff.

The candidate should have CATV and project management experience, be willing to travel within the service area, and manage documentation and testing requirements.

Qualifications

• High school diploma or GED required; associates degree preferred.
• 5–10 years in a field technical position including CATV and project management.
• Valid driver’s license and ability to climb towers and ladders.

Responsibilities

• Responsible for day to day engineering tasks for area including Preventive and Demand Maintenance.
• Responsible for development and roll out of fiber restoration plan.
• Provide guidance and training in procedures for System Sweeping, Alignment, Testing, Analysis, Troubleshooting, Ingress/Egress monitoring, Repair and Certification, including RF two way and leakage monitoring.
• Responsible for all transport networks and equipment installations, existing equipment upgrades and modifications between the Master Headend, hubs and hub to hub within the Region.
• Produce and maintain documentation and records for all activities and testing as required by Mediacom Policy.
• Direct the performance of annual and semi annual tests including FCC POP tests and Annual CLI Reports.

Skills

Project management

CATV experience

Leadership

Education

High school diploma or GED

Associates degree preferred

Tools

SCTE BCT

NCTI courses

Job description

Who We Are

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.

Position: Manager, HFC Networks

Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between America’s major cities and America’s smaller regions. The services we offer—faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service—are a direct result of our powerful culture of growth and innovation.

As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team!

Position Overview

Responsible for all network preventive maintenance, institutional maintenance and demand maintenance of the HFC networks from Master Headend to subscriber CPE equipment ensuring compliance with all Mediacom Engineering practices and FCC rules, regulations and procedures.

Company Benefits

Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including:

• Health, vision, and dental insurance!
• Paid vacation, holidays and flex paid time off!
• 401K with generous company match!
• Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided!
• Education Enrichment up to $5,000 per year for qualified employees!
• Employee Wellness Program!

Position Responsibilities

• Responsible for day to day engineering tasks for area including Preventive and Demand Maintenance.
• Responsible for development and roll out of fiber restoration plan.
• Provide guidance and training in the procedure to Perform System Sweeping, Alignment, Testing, Analysis, Troubleshooting, Ingress / Egress monitoring, Repair and Certification, including RF two way and leakage monitoring.
• Responsible for all transport networks and equipment installations, existing equipment upgrades and modifications between the Master Headend, hubs and hub to hub within the Region.
• Produce and maintain documentation and records for all activities and testing as required by Mediacom Policy.
• Direct the performance of annual and semi annual tests including the FCC POP tests, Annual CLI Reports and any other Mediacom required or recommended tests and measurements.
• Perform training of system personnel as needed, as well as provide direction and assistance for training of all technical associates.
• Travel required within geographical service area and on call technical availability.
• Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 100 lbs (including 28 ft ladder); uses bucket truck when required (after receiving certification). Works within limited confines, such as crawl spaces.
• Properly protects and defends Mediacom equipment, property, and materials against loss, theft or damage. Maintains all equipment assigned in proper working order including regular calibration, repair, adjustment, and alignment.
• Other functions that may be assigned.

Position Requirements

• High school diploma or GED required. Associates degree preferred.
• 5-10 years in a field technical position including CATV and Project management experience.
• Valid driver’s license; satisfactory driving record.
• Ability to safely climb and descend portable ladders, towers or other structures; operate aerial lift vehicles.
• Ability to lift and carry loads up to 70 lbs.
• Ability to manipulate connectors, fasteners, wire and hand tools, including but not limited to, shovels, picks, wrenches, and other general or specialized small hand tools.
• Working knowledge of National Electrical Codes.
• SCTE BCT, BCE certification or NCTI courses a plus.

Get to know us:

Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most.

Our Awards:

Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)’s 2021 Social Impact Award.

Who you are matters here:

Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.

Disclaimer:

When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses.

Mediacom endeavors to make mediacomcable.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact 845-443-2408. Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.