Manager, Healthcare Performance Improvement - Pharmacy Services

Forvis Mazars US; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading professional services firm in Charlotte, NC seeks an experienced consultant to enhance pharmacy operations and improve performance. The role requires expertise in developing strategic pharmacy initiatives, ensuring compliance, and delivering exceptional client experiences. Candidates should possess a relevant degree, with 5+ years of pharmacy experience and proficiency in Microsoft Office. The position offers opportunities for mentorship and leadership development within a dynamic healthcare consulting environment.

Qualifications

• 5+ years of relevant pharmacy experience.
• Experience with pharmacy performance improvement projects.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Develop and execute enterprise-wide pharmacy strategies.
• Lead pharmacy business planning.
• Evaluate onsite pharmacy operations.
• Oversee PBM relationships.
• Direct pharmacy billing and pricing strategies.
• Advise clients on 340B program compliance.
• Conduct compliance reviews and support HRSA audit readiness.
• Mentor junior staff.

Skills

Pharmacy performance improvement

Project management

Client relationship management

Data analysis

Regulatory compliance

Microsoft Office Suite

Education

Bachelor's Degree in Business, Pharmacy, Technology, Health Services Administration, or a related field

Doctor of Pharmacy (PharmD)

Tools

PowerBI

Tableau

Job description

Description & Requirements

The Performance Improvement Healthcare Consulting team helps healthcare organizations achieve sustainable results by addressing margin erosion through targeted improvement strategies. By aligning strategic, operational, and financial initiatives, they identify opportunities and support leadership in implementing impactful changes. With a focus on strengthening margins, the team empowers providers to fulfill their mission and thrive in today's evolving healthcare environment.

What You Will Do

• Develop and execute enterprise‑wide pharmacy strategies aligned with organizational goals, including specialty pharmacy, entity‑owned models, and payer engagement.
• Lead pharmacy business planning to optimize workflows, financial performance, and regulatory compliance across healthcare settings.
• Evaluate onsite pharmacy operations and formularies to identify cost‑saving opportunities, improve outcomes, and enhance patient access.
• Oversee PBM relationships and lead payer contracting to maximize reimbursement and support value‑based care.
• Direct pharmacy billing and pricing strategies to ensure accuracy, transparency, and regulatory alignment.
• Advise clients on 340B program compliance, optimization, and risk mitigation.
• Implement and maintain split‑billing vendors, including crosswalk development and system integration.
• Conduct compliance reviews and support HRSA audit readiness.
• Expand and manage 340B networks, including contract pharmacies, child sites, direct purchasing, and orphan drug strategies.
• Lead 340B financial reporting and compliance initiatives to ensure transparency and regulatory alignment.
• Advise executive leadership on pharmacy performance, compliance risks, and strategic growth.
• Deliver impactful presentations and recommendations to cross‑functional teams to drive decision‑making.
• Ensure exceptional client experiences through tailored solutions and long‑term partnerships.
• Represent the organization in industry forums, contributing thought leadership and market insights.
• Mentor junior staff and foster a high‑performance culture through coaching and development.
• Build and lead cross‑functional teams to drive collaboration, accountability, and continuous improvement.

Minimum Qualifications

• Bachelor's Degree in Business, Pharmacy, Technology, Health Services Administration, or a related field or a Doctor of Pharmacy (PharmD)
• 5+ years of relevant pharmacy experience
• Experience with pharmacy performance improvement projects, including qualitative and quantitative tasks
• Proficiency in Microsoft Office Suite

Preferred Qualifications

• Master's Degree
• Certified Pharmacy Technician (CPhT)
• Prior Consulting experience
• Data visualization experience in PowerBI or Tableau

About Forvis Mazars, LLP

Forvis Mazars, LLP is an independent member of Forvis Mazars Global, a leading global professional services network. Ranked among the largest public accounting firms in the United States, the firm's 7,000 dedicated team members provide an Unmatched Client Experience® through the delivery of assurance, tax, and consulting services for clients in all 50 states and internationally through the global network. Visit forvismazars.us to learn more.

Forvis Mazars, LLP is an equal opportunity/affirmative action employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, national origin, religion, genetic information, disability, protected veteran status, gender identity, or other protected classifications. It is Forvis Mazars, LLP standard policy not to accept unsolicited referrals or resumes from any source other than directly from candidates. Forvis Mazars, LLP expressly reserves the right not to consider unsolicited referrals and/or resumes from vendors including and without limitation, search firms, staffing agencies, fee‑based referral services, and recruiting agencies. Forvis Mazars, LLP further reserves the right not to pay a fee to a recruiter or agency unless such recruiter or agency has a signed vendor agreement with Forvis Mazars, LLP. Any resume or CV submitted to any employee of Forvis Mazars, LLP without having a Forvis Mazars, LLP vendor agreement in place will be considered the property of Forvis Mazars, LLP.