Manager, Health Informatics (Northeast)

GSK; United States; On-site; USD 152,000 - 254,000; Full time

Benefits offered by this job

Health insurance and family coverage

Retirement benefits

Paid holidays and vacation

Paid caregiver/parental and medical-le

Job summary

GSK seeks a Health Informatics Manager in Market Access to translate healthcare data insights into practical opportunities for patient identification and care coordination. You will educate customers on EHR-enabled tools, support HIT strategy, and collaborate across Market Access to improve clinical workflows.

This field-based role covers New England and Eastern/Upstate NY, partnering with health systems and cross-functional teams to align HIT capabilities with customer and governance

Qualifications

• Bachelor's degree required.
• Minimum 3 years in healthcare or pharmaceutical industry.
• Minimum 2 years in health informatics or EHR-related roles.
• Experience with inpatient or ambulatory clinical workflows and EHR platforms.
• Customer-facing experience with EHR products and governance.

Responsibilities

• Partner with health-system stakeholders to align HIT resources with needs.
• Assess workflows, EHR readiness, data insights, and barriers.
• Educate customers on approved EHR-enabled tools and resources.
• Contribute HIT expertise to account planning and engagement.
• Coordinate customer support and provide field input on scalable tools.
• Ensure governance decisions align with policy and compliance.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Advanced degree in health informatics

Tools

Epic

Cerner

Athenahealth

OncoEMR

iKnowMed

Job description

This is a field-based role that will cover all of New England and Eastern/Upstate NY areas. The Health Informatics Manager in Market Access supports strategic initiatives that use health information technology (HIT) to improve care delivery across GSK priority therapeutic areas. The role partners with health systems and cross‑functional GSK teams to align approved HIT capabilities with customer needs, clinical workflows, and technology environments, including electronic health records, population health tools, and digital solutions. Working within a shared‑service model, the Health Informatics Manager translates customer and healthcare data insights into practical opportunities to improve patient identification, clinical workflows, care coordination, and operational efficiency. The role serves as an educator and subject‑matter resource, helping customers evaluate approved EHR‑enabled tools and resources while ensuring implementation decisions remain with the health system and align with customer governance, GSK policies, and applicable Legal and Compliance requirements.

Key Responsibilities

• Partner with health‑system stakeholders and cross‑functional GSK teams to align approved HIT resources with customer needs, clinical workflows, and technology environments.
• Assess customer workflows, EHR readiness, data insights, and operational barriers to identify compliant opportunities that may improve patient identification, care delivery, coordination, and efficiency.
• Educate customers on approved EHR‑enabled, digital, patient identification, and measurement resources and support their evaluation for potential use.
• Contribute HIT expertise to account planning and customer engagement, sharing relevant insights, risks, opportunities, and health IT trends with internal partners.
• Serve as a HIT subject‑matter resource across Market Access and other GSK business units, coordinating customer support and providing field input on scalable tools and resources.
• Ensure customer ownership of clinical, technical, implementation, validation, privacy, security, and governance decisions while working within GSK policies and applicable Legal and Compliance requirements.

Why You?

Basic Qualifications

• Bachelor's degree
• Minimum 3 years of healthcare or pharmaceutical industry experience.
• Minimum 2 years of experience in health informatics or EHR‑related roles (such as clinical informatics, EHR analyst, or EHR super user) within a hospital, physician practice, or other patient‑care environment.
• Experience with inpatient or ambulatory clinical workflows, care coordination, and health information technology, including front‑end use of a major EHR platform such as Athenahealth, Epic, Oracle Health/Cerner, Meditech, OncoEMR, or iKnowMed.
• Customer‑facing experience assessing needs and collaborating across teams, with hands‑on knowledge of EHR products, clinical decision support, patient identification, order sets, care pathways, reporting tools, and health‑system governance.

Preferred Qualifications

• Experience supporting health systems, IDNs, academic medical centers, community oncology practices, or large provider organizations.
• Experience in Oncology, Respiratory, Infectious Diseases, or other relevant therapeutic areas.
• Experience supporting product launches, EHR optimization, clinical workflow redesign, population health, or digital health initiatives.
• Experience with multiple EHR platforms and related reporting or population health tools.
• Knowledge of healthcare quality measures, value‑based care, interoperability, and digital health technologies.
• Strategic thinker and self‑starter with strong accountability and results orientation.
• Project and change management experience, including EHR adoption, workflow readiness, and end‑user enablement.
• Epic or other major EHR vendor certification, CPHIMS, RHIA, RHIT, or other relevant certification.
• Advanced degree in health informatics, clinical informatics, or a related field.
• Strong emotional intelligence, collaboration, interpersonal, and customer‑success skills.
• Strong organizational, written, verbal, and presentation skills, with the ability to explain technical and workflow concepts to varied audiences.

Skills

• Data to Insights
• Digital Fluency
• Market Access Strategies
• Matrix Leadership
• Payer Evidence
• Pricing Strategies
• Scientific Literacy

Salary

The US annual base salary for new hires in this position ranges from $152,250 to $253,750. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share‑based long‑term incentive program which is dependent on the level of the role.

Benefits

• health care and other insurance benefits (for employee and family)
• retirement benefits
• paid holidays
• vacation
• paid caregiver/parental and medical leave

Equal Opportunity

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

Why GSK?

Unifying science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.